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December 09, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Boeing Faces FAA Fine Over Slat Tracks Issue

Boeing is facing a $3.9 million fine by the Federal Aviation Administration (FAA) for allegedly installing components that had failed quality inspections on 133 Boeing 737NG aircraft. According to the FAA, Boeing installed slat tracks – located on the edge of 737 wings to guide the movement of the slats – that “were weakened by a condition known as hydrogen embrittlement.” In its release, the FAA claimed that Boeing “failed to adequately oversee its suppliers to ensure they complied with the company’s quality assurance system.” Boeing said in a statement on December 6 that “all affected 737NGs have been inspected” and parts have been replaced where required.

ATW Online | Related Ryanair expects to receive just ten B737 Max aircraft by next summer – Business Traveller



LSG Acquisition Moves Forward, Gategroup Enters JV With Lufthansa

Lufthansa and gategroup concluded a purchase agreement for LSG Group’s European operations today. The acquisition extends to LSG’s lounge business, convenience food specialist Evertaste, the SPIRIANT equipment business and the Ringeltaube brand. Altogether, the business concerned represents approximately 7,100 personnel and generated $1.22 billion in revenue last year. Under the terms of the agreement, gategroup will now cater flights at Lufthansa’s Frankfurt, Munich and Zurich hubs, with the Frankfurt and Munich operations being run by a new joint venture company of which Lufthansa will be a minority shareholder. “The arrangement will ensure a smooth and seamless handover of the businesses concerned, along with a successful start to the new collaboration,” Lufthansa said in a press release.

Lufthansa | Related Dnata to boost UK presence with Alpha LSG acquisition – Buying Business Travel



LATAM and IAG Abandon Joint Venture Plans

LATAM Airlines and International Airlines Group (IAG) have decided to scrap plans for a joint business agreement (JBA). In a statement, LATAM said the decision was made for "commercial reasons and in the context of changes in the aviation market since the JBA was first announced in January 2016," adding that "both airline groups are committed to maintaining their longstanding relationship." The news comes on the heels of LATAM’s decision to leave oneworld in the wake of Delta Air Lines’ $1.9 billion investment in the Brazilian carrier.

FlightGlobal | Related Spafax Delivers Anime IFE Content to LATAM Airlines – APEX Media



Volocopter Receives Design Organisation Approval from EASA

Following a series of audits, Volocopter has become the first eVTOL startup to be awarded Design Organisation Approval (DOA) by the European Aviation Safety Agency (EASA). The DOA entrusts Volocopter with a growing range of responsibilities as per a set of rules and processes, that will continue to be expanded moving forward. “Awarding the first DOA with a scope of work for VTOL is a milestone for the industry,” said Patrick Ky, executive director of EASA. EASA published the Special Condition VTOL, the world’s first certification baseline specifically created for air taxis, earlier this year.

Volocopter | Related Volocopter floats over Singapore bay in "most advanced flight yet" – New Atlas



Delta Now Lets SkyMiles Members Opt Out of Middle Seat Upgrades

Delta Air Lines has updated the process by which SkyMiles Medallion members are upgraded from economy class to its Comfort+ cabin. Previously, SkyMiles members have been unable to choose their seats in Comfort+ at the time of booking, meaning they ended up, unhappily, in a middle seat. Now, Delta has introduced the capability for SkyMiles members to select their seating preference in Comfort+ (window, middle or aisle) and elect only to receive an upgrade if their preferred seat is available. SkyMiles members can choose their Comfort+ seating preferences in the “My Trips” section of Delta’s website or app.

OneMileAtATime | Related Tried-and-True: Delta Debuts Bistro-Style International Economy-Cabin Service – APEX Media



IATA Launches New Accelerator Program With Plug and Play

The International Air Transport Association (IATA) has launched a new platform, [email protected], to speed up the implementation of new technologies concerned with IATA Standards. Working with Plug and Play, IATA will put two batches of 10 startup companies through a three-month acceleration program before teaming them up with airline partners for a pilot phase. The first few batches will focus on solutions concerned with the digital retailing journey, but will expand to other industry issues in the future.

Passenger Terminal Today | Related 40 Success Stories: When SITA and IATA Launched WorldTracer Bag Tracking – APEX Media



Carlisle IT Develops Cooling Solution for Electronically Steered Antennas

Carlisle Interconnect Technologies has created an integrated cooling design for electronically steered antennas, which generate more heat than their mechanically steered counterpart. “The patent-pending part is an isothermal transfer plate that is integrated with the adapter plate to help dissipate heat away from the [antenna] arrays,” said Kris Samuelson, director of sales, IFEC and Interiors, Carlisle IT. “Along the length of the adapter plate you have a heat-pipe-like system … what we call integrated duct radiator channels. They act like vents, helping to dissipate the heat out the aft end.” The solution is now moving from simulation to a hardware testing phase.

APEX Media | Related Carlisle Interconnect Technologies Joins Aircraft Retrofit Alliance IAMA – APEX Media





Madrid Barajas Airport, ES. Captured by @andibackwell (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Emirates’ inaugural passenger flight to Mexico City takes off from @DXB. This service is operated by Emirates’ newly refurbished two-class @BoeingAirplanes 777-200LR aircraft. #FlyEmiratesFlyBetter #FlyBetterMexico

Emirates Airline @emirates


Association News

Take Advantage of Early Bird Pricing for APEX TECH

Experience innovation and gain insights on technology that is critical to the aviation industry in Los Angeles from 29-30 January, 2020. Attendees at APEX TECH will hear thought-leading presentations from within and outside the industry. Register now and take advantage of early bird pricing through 18 December.



Cathay Pacific is looking for a Connectivity Design Analyst to champion the adoption and growth of in-flight connectivity and who will be critical in managing capacity and demand with suppliers whilst reconciling actual connectivity usage. Tasks will include forecasting connectivity trends and developing data-driven insights about connectivity characteristics. Click here to view the job board.
> Connectivity Design Analyst - Cathay Pacific Airways Ltd.

IMG is seeking a Partnerships Director to manage the Sport24 external relationship customer-facing activity. Click here to view the job board.
> Partnerships Director, Sport24 - IMG


> Quote of the Day


“I have no advice for anybody; except to, you know, be awake enough to see where you are at any given time, and how that is beautiful, and has poetry inside. Even places you hate.”

Jeff Buckley


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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