No Images? Open in Browser

December 12, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Lufthansa Announces Changes to Group Structure

Lufthansa is to legally separate its main airline brand from the holding structure to make it more attractive for investors. The process is expected to take many months, but as a first step, Patrick Staudacher will join the airline as chief financial officer on May 1, 2020. Staudacher is joining from Boston Consulting, where he was a senior partner responsible for airlines, aerospace and post-merger integration. “A holdco structure will focus union negotiations on the performance of the airline vs. being obscured by the amalgamation of the group [and the] airline,” commented Bernstein Research analyst Daniel Roeska.

Air Transport World | Related Lufthansa Selling European Catering Business to Gategroup – The New York Times



[VIDEO] Delta CEO Discusses Technology Ahead of CES Keynote

During this interview, Delta Air Lines CEO Ed Bastian explains how new technologies are helping the carrier to ensure a personalized experience for the 200 million passengers it carries every year. Bastian will be the first airline CEO to give a keynote address at the Consumer Electronics Show, known as the biggest technology conference in the world. APEX Media will be reporting from the event in Las Vegas, from January 6 to 8.

APEX Media | Related Delta CEO Ed Bastian Says PaxEx Investment Pays Dividend – APEX Media



IATA Takes Charge of Promoting Safe Transport of Lithium Batteries

With consumer demand for lithium batteries growing by 17% annually, IATA is stepping up efforts to ensure they are transported safely in aircraft. IATA’s efforts include educating travelers to pack highly combustible lithium batteries, which power devices like cell phones, laptops and tablets, in carry-on baggage rather than checked luggage; launching a new system for airlines to report incidents; and encouraging stricter enforcement of international regulations on the transportation of lithium batteries.

APEX Media | Related A Burning Question: Are Safer Lithium Batteries Hot on the Horizon? – APEX Media



Lion Air Begins Wireless IFE Installation With 737-900ERs

Lion Air is installing wireless in-flight entertainment (IFE) on five Boeing 737-900ERs before rolling out the service across the rest of its fleet. Dubbed Lion Entertainment, the solution is being introduced in partnership with PT Dua Surya Dinamika (AirFi Indonesia) and will allow passengers to access content ranging from films, magazines and games to an onboard chat feature using their personal electronic devices. In April, AirFi Indonesia revealed that it had been selected to provide all five carriers in the Lion Air Group with wireless IFE. Lion Air’s initial deployment follows Batik Air introducing its Batik Entertainment service last month.

The Jakarta Post | Related [VIDEO] AirFi Strikes New Wireless IFE Deals in Europe and Asia – APEX Media



Emirates Developing New A380 In-Flight Bar

Emirates Developing New A380 In-Flight Bar Emirates’ president, Sir Tim Clark, has revealed that the airline is hoping to introduce a third-generation version of the in-flight bar and lounge area on board its Airbus A380 aircraft in late 2020 or early 2021. He said the new offering will feature more seating and clusters of USB and AC power outlets, but noted, “What we tend to find is that people leave their laptops, mobiles, etc. at their seat, and just … talk to each other.” Emirates first introduced a bar on board its A380s in 2007 before revamping the space in 2017 to provide more communal seating and a lighter, more modern color palette.

Executive Traveller | Related Emirates Launches Skywards Everyday app – Business Traveller



SAS Swaps Traditional Scanners for Mobile Solution

Scandinavian Airlines has replaced traditional scanners with a cheaper and more efficient solution that works on consumer mobile devices. The technology, which comes from Scandit, is integrated with the airline’s existing IT system and will enable crewmembers to scan boarding passes, passports, meal vouchers and baggage tags. It can also be used without an app, via a web browser. The app has been rolled out at SAS’ hubs: Stockholm Arlanda, Oslo Gardermoen and Cophenhagen Kastrup airports.

Bloomberg | Related American Airlines Launches Mobile App Passport Scanning – Future Travel Experience



Harbour Air eBeaver Embarks on Milestone Flight

After two years of preparation, Harbour Air’s eBeaver, a de Havilland Canada Beaver floatplane powered by an advanced magniX electric propulsion system, took off yesterday from Vancouver International Airport on a four-minute test flight. The president of Vancouver-based Harbour Air, Greg McDougall, who piloted the test flight, hopes it will become a fully electric airline in the future. The aircraft wasn’t carrying passengers on its inaugural trip, which marked the world’s first electrically powered commercial passenger aircraft flight, but McDougall believes passengers could be flying in an ePlane in two to three years."

Skies Magazine | Related Harbour Air Selects magniX to Transition to All-Electric Seaplane Fleet – APEX Media





Face to face. Captured by @gracewong_aviation_9vstu (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

. @HIAQatar is the first airport in the world to house a Harrods Tea Room, adding to the existing portfolio of two @Harrods signature stores at the state-of-the-art, award winning airport.

Qatar Airways @qatarairways


Association News

Be Seen and Heard at APEX TECH

APEX TECH is just around the corner. There’s still time to take advantage of the various sponsorship opportunities available. Need more information? Contact Desiray Young at [email protected] for more.



The Client Account Manager serves as the primary business contact for the United Airlines account. This high profile role is the main point of contact for all initiatives relating to United, and works with their account team and intra-company to ensure that delivery of products is satisfactory and well executed within timelines and budget. Click here to view the job board.
> Client Account Manager - Global Eagle

IMG is seeking a Partnerships Director to manage the Sport24 external relationship customer-facing activity. Click here to view the job board.
> Partnerships Director, Sport24 - IMG


> Quote of the Day


"One can be the master of what one does, but never of what one feels."

Gustave Flaubert


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2020. All rights reserved.