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December 19, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS/VIDEO] Elevated Class 2019: A Year in Aircraft Interiors

This year delivered a wealth of new aircraft cabin interiors aimed at taking the stress out of long-haul flights. From Virgin Atlantic’s lounge area on the Airbus A350 to Brussels Airlines’ boutique hotel in the air concept, airlines are pushing the envelope of what’s possible at 35,000 feet. Join us on a world tour of the innovative interiors programs announced in 2019.

APEX Media | Related [PHOTOS] Cabin Fever 2018: A Year in Aircraft Interiors – APEX Media  



American Airlines Mechanic Pleads Guilty

A mechanic has pleaded guilty to sabotaging an American Airlines aircraft in an attempt to gain overtime to fix it. Court documents show he glued Styrofoam inside the nose of a Boeing 737 to disable the component used by pilots to monitor data such as airspeed, altitude and the pitch of the plane. The pilot aborted the aircraft’s take off, but authorities say that the sabotage could have caused a crash. 

USA Today | Related American Airlines leads pilot hiring surge as U.S. airlines set traffic records – Dallas Morning News



[PHOTOS] Zipair Tokyo’s 787-8 Doesn’t Have Seatback IFE, Even in Business

Japanese startup carrier Zipair Tokyo, which is due to launch next summer, has equipped its first Boeing 787-8 aircraft with 290 seats across two classes. In business class, there are 18 fully lie-flat reverse herringbone seats supplied by Jamco, while the economy-class cabin features 272 seats from Recaro in a nine-abreast configuration. None of the seats on the aircraft are equipped with seatback in-flight entertainment screens, but the carrier is offering personal device holders and power outlets. Zipair Tokyo said it will provide “a fee-based option to browse the internet and stream movies on the passenger’s smartphone or tablet.”

One Mile At a Time | Related Zipair Tokyo cleared for 2020 takeoff – FlightGlobal



Surinam Airways to Install Flymingo Box Wireless IFE

Surinam Airways is to deploy Moment’s Flymingo Box wireless in-flight entertainment (IFE) solution, giving passengers access to a catalog of movies, TV series, games and music via the browser on their personal electronic devices. Moment will also be responsible for the acquisition of content for Surinam Airways’ wireless IFE and Panasonic seatback screens. “Flymingo Box met all of our criteria in terms of reliability, installation, choice of content and price,” said Radjesh Radjkoemar, CEO at Surinam Airways.    

Runway Girl Network | Related Moment Unveils Flymingo Next: An IoT-Enabled IFEC Hardware Platform – APEX Media



Starlux Airlines Reveals In-Flight Meals

Starlux Airlines has released details regarding its in-flight catering ahead of its inaugural flight next month. In business class, the carrier has partnered with Michelin-starred Taipei restaurant Longtail, whose chef, Lam Ming Kin, has created an exclusive menu for passengers. In economy class, meals will be provided by local restaurant Hutong. Additional dishes prepared by Transasia Catering Services will also be available in both cabins. Furthermore, the airline is partnering with Ninao Gelato to offer a new flavor of ice cream – tieguanyin (a type of oolong tea) and cacao slices – created especially for the airline.  

Business Traveller | Related STARLUX Airlines unveils new cabin design for A321neos – Future Travel Experience



Delta Rejoins Airlines for America After Four Years

Delta has announced plans to work together with Airlines for America (A4A) again starting next month after a four-year hiatus. The carrier parted ways with the lobbying organization in November 2015, fueled by its differing views from other A4A members JetBlue, Hawaiian, FedEx and Atlas Air Worldwide on issues such as the privatization of air traffic control. “We … will work together with A4A to support priorities like promoting sustainability initiatives, fighting unnecessary passenger taxes and advocating for policies that enhance the travel experience,” said Ed Bastian, Delta’s CEO.

Travel Weekly | Related [VIDEO] Delta CEO Discusses Technology Ahead of CES Keynote – APEX Media



BA to Test Fully Autonomous Robots at Heathrow’s T5

In 2020, British Airways will begin trials of AI-powered autonomous robots at Heathrow Terminal 5 to help customers navigate the airport, freeing up its airport hosts to deal with complex queries. The robots, supplied by tech company BotsAndUs, are programmed to answer thousands of questions and give real-time flight information in multiple different languages. Using geolocation technology and dozens of advanced sensors, the robot will move around the airport terminal freely and safely, escorting customers to specific locations such as an airline’s dedicated special assistance and family check-in zones.  

British Airways | Related British Airways Joins UK Government’s Travel Inclusivity Campaign – APEX Media





Fly with your dream. Captured by @luckysahli (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

The 1st 787 #Dreamliner took off 10 years ago. In Italy, Boeing and Leonardo have been collaborating for over a decade on the 787 programme - Leonardo manufactures 14% of the Dreamliner airframe structure in Grottaglie. Proud to partner on the success 🤝

Boeing Europe @BoeingEurope


Association News

APEX Content Market Goes to Barcelona!

APEX Content Market (previously known as APEX MultiMedia Market) is the airline industry’s premier content conference that continually brings together airlines, CSPs and diversified distributors offering a range of new and acclaimed content options. As an exclusive, community-driven marketplace, the event will attract over 250 in-flight content decision makers from around the globe. Learn more here.



Cathay Pacific is looking for a Connectivity Design Analyst to champion the adoption and growth of in-flight connectivity and who will be critical in managing capacity and demand with suppliers whilst reconciling actual connectivity usage. Tasks will include forecasting connectivity trends and developing data-driven insights about connectivity characteristics. Click here to view the job board.
> Connectivity Design Analyst - Cathay Pacific Airways Ltd.

The Client Account Manager serves as the primary business contact for the United Airlines account. This high profile role is the main point of contact for all initiatives relating to United, and works with their account team and intra-company to ensure that delivery of products is satisfactory and well executed within timelines and budget. Click here to view the job board.
> Client Account Manager - Global Eagle


> Quote of the Day


“Worse than not realizing the dreams of your youth, would be to have been young and never dreamed at all.”

Jean Genet


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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