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January 21, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


TripIt App Launches Carbon Footprint Feature

A new update to the TripIt app adds a feature called Carbon Footprint, which allows users to quantify the environmental impact of an upcoming flight and provides carbon offsetting suggestions. The app also compiles emissions data as a user takes more trips and provides an annual snapshot of the air traveler’s carbon footprint. Offsetting is becoming a popular way for airlines to reduce their environmental impact, with EasyJet, British Airways and JetBlue offering carbon-neutral flights. The TripIt app is also used by APEX to collect passenger satisfaction data that determine the Official Airline Ratings.

APEX Media | Related IATA Aligns With APEX on Advancing Airline Environmental Initiatives – APEX Media



Three US Airports to Screen Passengers for Coronavirus

A live animal market in Wuhan, China was the likely source of a novel coronavirus outbreak that has spread to over 200 people in the country and claimed three lives. Health authorities have found evidence of human-to-human transmission of the disease. In an effort to contain the respiratory virus, screenings have begun at Los Angeles, San Francisco and John F. Kennedy international airports. The pressure to mitigate the risk of an outbreak is heightened as Lunar New Year, the largest human mass migration in the world, approaches.

NPR | Related Coronavirus screenings to begin at LAX, two other U.S. airports amid outbreak in China — LA Times



Airbus Will Ramp Up A321neo Production in Toulouse

Airbus plans to increase the production of Airbus A321 aircraft by converting its A380 facilities in Toulouse by mid-2022. The upgrades include a digitally enabled final assembly line that will “optimize industrial flow,” according to Airbus COO Michael Schoellhorn. The A380 is being phased out of production, having been superseded in popularity by the A321neo and its variants.

Flight Global | Related Pilots sat back and watched a plane take off entirely on its own as Airbus gets one step closer to fully self-flying aircraft — Business Insider



[PHOTOS] SWISS Upgrades A340 Fleet With New Cabin and Wi-Fi

Swiss International Air Lines has completed its Airbus A340 refurbishment program. Along with new seats across the entire aircraft and a refreshed cabin lighting concept, passengers can take advantage of a new in-flight entertainment system that includes internet connectivity. SWISS operates its A340s on its Zurich–Boston and Johannesburg–Shanghai routes. The aircraft will also be deployed on the airline’s new Zurich–Osaka route that will commence service on March 1.

SWISS | Related SWISS Adds New Service to Washington Dulles and Osaka in 2020 — Airline Geeks



ThinKom Satellite Antenna Produces Negligible Drag on Jets

A new independent analysis has revealed that ThinKom Solutions’ Ka-band satellite radome has a near-zero drag coefficient, confirming its feasibility for in-flight connectivity on regional jets. According to Bill Milroy, ThinKom Solutions’ CTO, a consistent IFC experience across a regional airline’s fleet, along with gate-to-gate service and free Wi-Fi should enhance customer loyalty. ThinKom’s Ka2517 phased-array antennas are currently operational on a fleet of US government aircraft.

RF Globalnet | Related GEO/MEO Beam-Switching Test Records Next-Level In-Flight Wi-Fi — APEX Media



[PHOTOS] ANA Reveals Details of New Narita Lounge

ANA will open its third lounge at Tokyo Narita Airport on March 29. It will be conceived by Japanese architect Kengo Kuma, who also designed ANA’s new business- and first-class seats, currently being rolled out, as well as the recently completed stadium for this summer’s Olympics. The lounge has similar aesthetics to the cabin products, providing a more consistent passenger experience from ground to air.

APEX Media | Related Japanese Airlines Ramp Up Routes and Service Strategies Ahead of Summer Olympics



Qantas May Integrate Jetlag Management Tool Into App

Qantas is hoping to help travelers optimize their circadian rhythm via the airline’s app, according to Qantas Group CEO Alan Joyce. The jetlag manager, which would provide custom guidelines on diet, sleep and light exposure before, during and after a flight, is a result of insights gained from the airline’s Project Sunrise nonstop research flights from New York and London to Sydney. The long-distance flights would begin revenue service by 2023 if Australia's Civil Aviation Safety Authority gives Qantas the green light in March.

Executive Traveller | Related United offers app to combat jet lag — Aircraft Interiors International





An ANA Boeing 737 flies into the sunset in Japan. Captured by @dai_kmj787 (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Last night, our air traffic controllers featured in the @DublinAirport 80th Anniversary special edition programme on @RTENationwide. In case you missed it, watch it back now on the RTE Player. #irishaviation

IAA @IAApress


Association News

APEX TECH EXCLUSIVE: Bridging Technology and Customer Experience Thought Leadership Panel!

APEX TECH welcomes a panel of industry thought leaders for a can’t-miss panel discussion titled “Bridging Technology and Customer Experience” at APEX TECH. Join us as Skift senior aviation business editor Brian Sumers leads a group of industry insiders to address the challenges airlines and airports face around the globe and design new end-to-end customer journeys. Register today!


> Quote of the Day


"You can never really go wrong if you take nature as an example."

Christian Dior


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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