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February 7, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


OneWeb Successfully Launches 34 Satellites

OneWeb successfully completed what it is calling one of the largest civilian satellite launch campaigns in history after sending off 34 satellites from Baikonur Cosmodrome in Kazakhstan into orbit. The satellites were dispensed in nine batches over a period of several hours. The launch will help build OneWeb's phase one constellation of 648 satellites that will deliver high-speed, low-latency global connectivity by the end of this year, with in-flight connectivity services scheduled for 2021. "We are seeing considerable interest from prospective customers and partners," said Adrian Steckel, CEO of OneWeb.

OneWeb | Related [Video] Ben Griffin Discusses Next Steps for OneWeb — APEX Media



NY Residents Blocked From Trusted-Traveler Enrollment

In response to New York State’s recently implemented Green Light Law, which allows individuals without legal immigration status to apply for a driver’s license, the Department of Homeland Security has blocked residents from enrolling or re-enrolling in Global Entry, Nexus, Sentri and Fast. DHS secretary Chad Wolf claimed that CBP and ICE agents require access to DMV records, which the Green Light Law currently denies, in order to screen trusted-travel candidates. The directive will impact an estimated 175,000 New York residents annually. The US Travel Association decried the DHS directive, claiming it undermines travel security and efficiency. TSA PreCheck is not affected.

Travel Weekly | Related TSA PreCheck vs. Global Entry vs. CLEAR: What’s the difference? — CNBC



Breeze Airways Is David Neeleman’s Latest Startup

David Neeleman’s fifth startup airline, formerly known as Moxy, hopes to begin service by the end of this year operating as Breeze Airways. It will be a low-cost carrier focusing on connecting mid-size cities that lack nonstop service. Its fleet will be comprised of 30 Embraer E195 jets until the airline takes delivery of 60 Airbus A220-300 aircraft beginning in April 2021. The A220s were selected for their flexibility and low operating costs, which could allow Breeze to thrive in markets where other carriers are flying older aircraft.

Airways Magazine | Related Airbus breaks records with 2019 aircraft orders, deliveries — The Points Guy



Hong Kong Airlines to Cut Jobs Due to Coronavirus

Following a similar decision taken by Cathay Pacific, Hong Kong Airlines will cut 400 jobs and reduce its daily operations by 63% starting February 11 and continuing until March. It has also asked its ground staff to take a minimum of two weeks unpaid leave per month, or switch to working three days a week between February 17 and June 30. An airline spokesperson believes the coronavirus will cause weakened travel demand to persist into the summer and said the carrier needed to take action to stay afloat. The virus has infected more than 31,000 and claimed 636 lives so far in China. There are 320 cases reported in 27 countries.

Reuters | Related Cathay Pacific urges employees to take unpaid leave: report — Business Traveller



American Airlines Celebrates Female Directors With Bonnie Award

American Airlines’ coveted Bonnie Award, which celebrates women in film by presenting $50,000 each year to a female director in Hollywood, was given to Kelly Reichardt this week. The award is named after the first female pilot at a major US airline, Bonnie Tiburzi Caputo, who joined American as a flight engineer in 1973 and later flew for the carrier for 26 years before retiring. The airline has also showcased female-driven films via a dedicated Bonnie in-flight entertainment channel.

APEX Media | Related Where to Watch the 2020 Oscar Nominees in Flight – APEX Media



Carriers Ensure Love Is in the Air With Special Valentine’s Day Promos

With Valentine’s Day one week away, a number of carriers are offering creative promos. Emirates’ customers can enjoy special desserts in flight and in lounges, while curating their very own romance-themed playlist via the Emirates app. United is partnering with Langham Hotels for an Instagram contest and passengers on DirectTV-enabled JetBlue flights can watch The Hallmark Channel’s Love Ever After film festival.

APEX Media | Related Emirates Launches In-Flight Entertainment Playlist Syncing Option Via App — APEX Media



[PHOTOS] Air France’s New Amenity Kits

Air France premium economy travelers will receive redesigned amenity kits. Available in light blue, navy blue, grey and pink, the kits contain a night mask, a pair of socks, a toothbrush, toothpaste, earplugs and headphone covers. Infant travelers will receive their own comfort accessories contained in a pastel baby bottle carrier case, while children aged 3-11 will be given a metal box filled with activities and designed to fit in a school bag.

The Design Air | Related Air France Takes Delivery Of The 350th Airbus A350 — Simple Flying





A SWISS Airbus A220 celebrating the once-per-generation Winegrowers’ Festival. The livery was designed by French artist Mathias Forbach. Captured by @taapspot (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

We’re delighted to have Sally O' Connor join the team at Burrana. "Sally’s extensive experience in managing people capability and culture will help us continue to strengthen the human capital we have invested in within the organization”, says Withers.

Burrana @1Burrana


Association News

Save the Dates for These Upcoming FTE Events

APEX's Future Travel Experience events address questions such as what will the future in-flight passenger experience look like. APEX is contributing to the FTE Europe conference streams, as well as the FTE Ancillary event, which will focus on generating new digital revenue opportunities at every step of the journey. Learn more.


> Quote of the Day


“Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.”

Charles Dickens


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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