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February 12, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


American Airlines Extends China Flight Suspension

The coronavirus outbreak, which to date has killed over 1,100 people and infected approximately 45,500, has led American Airlines to continue canceling flights to China and Hong Kong. Citing dwindling demand, flights between Dallas / Los Angeles and mainland China, as well as flights between LAX and Hong Kong are now suspended through April 24. Flights between Dallas and Hong Kong are suspended through April 23. Earlier this month, United Airlines canceled all flights to and from Hong Kong until February 20 due to a “continued drop in demand.”

Travel Pulse | Related Coronavirus outbreak infections ease in China but death toll keeps climbing — CBS News



Viasat Partners With fuboTV for Free Live Streaming

Viasat announced last week that it is partnering with fuboTV to give passengers access to live-streaming and video-on-demand programming free of charge. Travelers who are not already subscribed to fuboTV can sign up for a seven-day trial and stream over 100 live channels and over 30,000 TV shows and movies during US flights equipped with connectivity provided by Viasat. “We are excited to offer both fuboTV and fubo Sports Network without the need to purchase an in-flight Wi-Fi package,” said Cristina Arango, director of strategic partnerships at fuboTV.

Viasat | Related [VIDEO] Viasat’s Shawn Duffy on Viasat-3, Women in Aviation & More — APEX Media



A Step Closer to Urban Air Mobility in Singapore

Airbus and the Civil Aviation Authority of Singapore signed a memorandum of understanding to enable urban air mobility in the city-state. As part of the agreement, both parties will coordinate traffic management, develop standards, establish safety frameworks and iron out other details regarding the use of unmanned aircraft systems (UAS). An earlier collaboration was first established in 2016 for UAS proof-of-concept trials known as Skyways, which will form critical insights that will allow new aircraft, such as air taxis and UAS, to eventually enter and share the skies safely.

Airbus | Related Hyundai Reveals S-A1 Air Taxi Model at CES, Announces Uber Elevate Partnership — APEX Media



Subscription-Based Flights Available Through Etihad Later This Year

Etihad Airways will launch TravelPass booking technology, developed in tandem with Braathens IT, later this year on its website. Designed to increase convenience with corporate and frequent travelers, the system allows for the purchase of a set number of trips or of a ticket that can be used during a particular travel period, instead of purchasing flights one by one. TravelPass offers the flexibility to make changes to bookings without fees and the option to settle payments after taking a flight. Users of the program will also be enrolled into the Etihad Guest frequent flyer program.

Etihad | Related Canada’s Flair Airlines Offers “All You Can Fly” Pass — One Mile At A Time



New Lavatory Concept Is Accessible to Wheelchair Users

Acumen Design Associates and ST Engineering have jointly developed a new aircraft lavatory module for linefit or retrofit on board single-aisle Airbus A321 and Boeing 737 jets. Dubbed ACCESS, it expands to create a wider, 24-inch entranceway using a latch on the outside wall of the lavatory. In total, it offers passengers with reduced mobility 40% more space than a standard lavatory module. The product is now entering the engineering and certification phase, with Daniel Clucas, senior designer at Acumen, predicting it could take to the skies in the next 12 months.

APEX Media | Related Upward Mobility: Self-Driving Wheelchairs at Tokyo’s Narita Airport – APEX Media



Delta’s Haneda Lounge Will Be Ready in July

Construction has begun on the Delta Sky Club lounge at Tokyo’s Haneda Airport. Starting March 29, Delta will cease flying to Narita Airport in favor of Haneda, which is situated about 25 miles closer to Tokyo’s city center. The 9,000-square-foot lounge, the only one at Haneda operated by a US carrier, will be located near Delta’s gates and is set to open in early July. Amenities will include seasonal food offerings, a noodle bar, a full-service bar, high-speed Wi-Fi and shower suites.

Business Traveller | Related Delta Air Lines' Pacific transition will take time to bear fruit — CAPA



ANA to Launch Expanded Sake Collection

Yasuyuki Kitahara, winner of the 4th World Sake Sommelier Competition, helped shape All Nippon Airways’ revamped sake menu, which will launch in March. Nearly 320 varieties of the rice-based spirit were sampled, and 46 were ultimately selected based on how well they pair with in-flight cuisine and their seasonal appeal. The selection served on flights and in lounges is expected to vary throughout the year and differ between routes. ANA executive vice-president Hideki Kunugi hopes that customers “will gain a greater appreciation of sake and its important role in Japanese cuisine.”

Executive Traveller | Related ANA expands Australian network with Virgin codeshare — Flight Global





A #WingletWednesday view in between two layers of clouds! Captured by tim_freitag_ (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

ATPCO's European footprint is expanding! We're opening a new office in Sofia, Bulgaria that will act as a product development center for ATPCO, dedicated to strengthening retailing and Next Generation Storefront (NGS)™ capabilities.

ATPCO Routehappy @ATPCOnews


Association News

ICYMI: Coverage of APEX TECH

The last APEX TECH took place in January, covering topics ranging from 5G and music licensing to how airlines are using analytics to inform in-flight entertainment selections and how Japan Airlines is preparing for the Tokyo Olympics. APEX Media has published coverage of the event for those who weren’t able to attend. The winners of the 2020 APEX Regional Passenger Choice Awards (PCAs) for North America and South America were also announced at the event. Next up is APEX Content Market in April!


> Quote of the Day


“Life affords no greater responsibility, no greater privilege, than the raising of the next generation.”

C. Everett Koop


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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