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February 26, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] Economy Skynest: Air NZ Hatches Bunk Bed Prototype

Air New Zealand unveiled a prototype of economy-class bunk beds yesterday. The airline has filed a patent and trademark applications for the Economy Skynest, which consists of six sleep pods. The carrier plans to make a final decision on whether to operate Economy Skynest after it has assessed the performance of its inaugural year of Auckland–New York operations, which will be one of the world’s longest routes when it launches in October 2020.

APEX Media | Related Stretch Forth: Air New Zealand’s Skycouch Remains a Fam Favorite — APEX Media



Lufthansa Implements Hiring Freeze and Unpaid Leave to Mitigate Coronavirus Losses

After Lufthansa stock dipped 13% this week as the coronavirus took a toll on its financials, the company announced it will reassess, suspend or defer all new hires. The airline group will also offer unpaid leave and more part-time work to employees, while pursuing administrative cost-cutting. Earnings figures will be announced at its annual results press conference on March 19. The Frankfurt-based group said 13 of its aircraft were grounded, after it canceled all flights to and from mainland China operated by its flagship airline, as well as by Austrian and Swiss, until March 28.

The Local | Related Coronavirus: Juneyao Airlines to delay the launch of three Europe routes — Business Traveller



China Eastern Debuts New Subsidiary Airline

China Eastern launched a new airline to operate and support domestically developed passenger jets. OTT Airlines will operate COMAC’s ARJ21 regional jet and will be the launch partner for the C919 narrowbody. The carrier will be based at Shanghai Hongqiao International Airport, and will primarily serve the Yangtze River Delta region and other destinations along the coastal regions. Flight dates and ticket price points have yet to be announced.

Flight Global | Related COMAC Rising: China’s State-Owned Aerospace Manufacturer Aims High – APEX Media



Sunflower Lanyard Scheme Comes to JFK Terminal 4

JFK’s Terminal 4 will be the first in the US northeast to offer the Sunflower Lanyard. The sunflower-spotted green badge, which was first introduced at London Gatwick Airport in 2016, discreetly indicates to airport personnel that a passenger may require additional assistance, support or time as a result of a hidden disability. Since its introduction, over two million lanyards have been issued worldwide. Those wishing to obtain one can file a request on the airport’s website.

Passenger Terminal Today | Related JFK Airport’s Terminal 4 Launches Aira Access for Blind And Low Vision Travelers — Metropolitan Airport News



Space Travel Hopefuls Will Get Second Chance at Tickets

Virgin Galactic is planning on reopening sales of spaceflights after having sold 600 tickets for its inaugural flights, scheduled for later this year. The move comes after a recent surge in demand, with 7,957 people having indicated their interest to journey into space. Virgin Galactic is accepting $1,000 deposits in order to be put on a waiting list for tickets which, according to the company, will cost more than the $250,000 price point offered to those who signed up early. Ticket holders include Leonardo DiCaprio and Justin Bieber.

BBC | Related Virgin Galactic Welcomes SpaceShipTwo Unity to Spaceport America, New Mexico — Virgin Galactic



British Airways Declares War on Waste

British Airways announced plans to remove more than 700 tons of single-use plastic on board its flights in 2020, enough to fill 30,000 suitcases. Plastic packaging wrapped around many amenities will be a thing of the past, and the company is exploring alternatives to plastic cutlery, toothpicks, cups and more. The airline has a team of more than 170 War on Waste cabin crew representatives who will promote best practice among crew and identify potential new initiatives to improve waste reduction and recycling practices on board. “We’ve spent a long time researching how to make sustainable changes without causing environmental impact elsewhere,” said Kate Tanner, British Airways’ manager, Customer Experience.

British Airways | Related Air New Zealand project diverts nearly 900 tonnes of inflight waste from landfill — Air New Zealand



ANA Upgrades Headphone Offering in First Class

After successful trials completed last year, All Nippon Airways will begin offering Sony WH-1000XM3 noise-canceling headphones to first-class passengers on international routes from Tokyo to select destinations in the US, UK and Europe. The headsets come equipped with various features that make it suitable for use in an airplane, including technology that automatically adjusts volume output to suit the environment and a function that optimizes sound quality according to changes in atmospheric pressure.

Aircraft Interiors International | Related [PHOTOS] ANA Reveals Details of New Narita Airport Lounge — APEX Media





A Vueling A320, with its distinctive pop of color, enters final approach. Captured above Seville Airport by @lfqq_spotter (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Take a trip down memory lane - all the way back to the roaring 20s - in our nostalgic, new inflight safety video. #Qantas100

Qantas @Qantas


Association News

Get to Know: Shawn Xuewu Wang

Shawn Xuewu Wang, head of Data Labs, China Eastern AirlinesShawn Xuewu Wang, head of China Eastern Airlines’ Data Labs, is developing a data ecosystem for the airline’s passenger touchpoints. Learn about where he thinks artificial intelligence will take the industry, why Chinese consumers engage differently with technology and which industry aviation could learn from.



Reporting to a Senior Account Director for a group of airlines, you will manage one airline’s inflight entertainment account and be the main contact between the airline and Spafax. You’ll build, manage and own the relationship to ensure that the client’s objectives are achieved while delivering the efficient and collaborative service that Spafax are known for. This job is based in London. Click here to view the job board.
> Account Manager: Inflight Entertainment - Spafax

Reporting to the Account Manager, you will support the Aer Lingus account team in administering this account to deliver the entertainment offering on board. You’ll work within the internal team to ensure that the client’s objectives are achieved while delivering the efficient and collaborative service that Spafax are known for. This job is based in London. Click here to view the job board.
> Account Coordinator, AerLingus – Spafax


> Quote of the Day


“The ones that you're calling wild are going to be the leaders in a little while.”

Johnny Cash


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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