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February 28, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Coronavirus: easyJet, British Airways React to Dwindling Demand

Mirroring Lufthansa’s recent actions, easyJet will be cutting costs, freezing recruitment, promotion and pay, and offering unpaid leave as a result of the coronavirus’s impact on travel demand. easyJet will be canceling select flights, especially those on Italian routes, it revealed in an investor update. British Airways also announced that it would cancel some flights to and from Italy, Singapore and South Korea.

Business Traveller | Related British Airways cancels flights to Italy, Korea, Singapore as coronavirus hits demand — The Jakarta Post



Senators Propose Act Aimed at Restoring Aviation Accountability

Members of a US Senate transportation committee have introduced a bill to Congress intended to reinforce safety in the aftermath of the Boeing 737 MAX grounding. The measure would revoke provisions that have allowed self-certification and evaluate whether the FAA could use alternative certification schemes to ensure more robust oversight. US-built aircraft would be prohibited from being sold to foreign airlines unless the state concerned is compliant with ICAO standards.

Flight Global | Related Regulators Issue Another Safety Fix For Boeing's Troubled 737 Max Plane — NPR



Airlines Address Increase in Sexual Assault Cases on Board

With the number of cases of in-flight sexual assault reported to the FBI having almost doubled in recent years, airlines are training flight attendants to be better equipped to respond to and diffuse these situations. Southwest Airlines and Alaska Airlines have added a disclaimer at the end of its safety videos encouraging travelers to report unwelcome behavior. Delta and American Airlines have also updated their sexual harassment policies to enhance reporting and training procedures.

CN Traveler | Related National In-Flight Sexual Misconduct Task Force – US Department of Transportation



Mythopoeia Enters Liquidation

IFE systems supplier Mythopoeia cited a halt in new orders in the aftermath of the coronavirus as a reason for the company’s shutdown. Customers included VivaAerobus, Rossiya Airlines and Air Greenland. The company owes creditors a total of $5.82 million, but has assets valued at $660,000, leaving it with a shortfall.

Irish Times | Related New Projects for Mythopoeia on Air Greenland and Rossiya Airlines – APEX Media



[PHOTOS] Inside Korean Air’s Jedong Ranch

APEX Media recently went on a behind-the-scenes tour of Jedong Ranch, which has been in operation since 1972, supplying produce, meats and spring water to Korean Air’s in-flight catering operations. Much of what’s done at Jedong Ranch is focused on providing passengers with healthy, fresh, farm-to-flight ingredients, but also as a component of Korean Air’s sustainability efforts.

APEX Media | Related Jedong Ranch By the Numbers – APEX Media



Plant-Based Burgers Served on Japan Airlines

First-class travelers on Tokyo-bound Japan Airlines flights from Los Angeles and San Francisco will notice something new on the menu. From March until May, the airline will offer Beyond Meat hamburgers, which contain plant-based patties designed to simulate the taste and texture of meat. Cathay Pacific also offers the Beyond Meat burger in its first-class lounge at Hong Kong International Airport, and plant-based OmniPork is an ingredient in some of its in-flight dishes. Air New Zealand began serving rival brand Impossible Burger in flight in 2018.

Business Traveller | Related Pork Substitute Takes Flight Aboard Cathay Pacific — APEX Media



Qatar Premium Lounge Opens at Changi Terminal 1

Qatar’s new premium lounge at Singapore Changi Airport that officially opened on Valentine’s Day will serve as the benchmark for the airline’s future lounges worldwide. The 7,500 square-foot space, which had a soft opening at the beginning of the month, is marked by a modern take on Arabic architecture, and an engraved stone wall covered with live white orchids. There are seven seating areas in the lounge, which offers a restaurant, buffet, bar and semi-private quiet areas. The lounge’s seating capacity is around 85 people.

The Design Air | Related Qatar Airways opens new Singapore lounge — Executive Traveller





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> Tweet of the Day

The idea that inspired encouraging people to pinch @VirginAtlantic’s salt and pepper pots.

Virgin @Virgin


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> Account Coordinator, AerLingus – Spafax


> Quote of the Day


“It is good to rub and polish our brain against that of others.”

Michel de Montaigne


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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