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March 4, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


APEX/IFSA CEO Addresses Coronavirus and Accessibility in Congress

APEX/IFSA CEO Dr. Joe Leader reassured members of Congress and the general public yesterday that it is safe to fly despite the COVID-19 outbreak, outlining nine steps that airlines should be taking. Leader also highlighted accessibility as a central area of concern for the industry, praising Spirit Airlines for having wheelchair-accessible lavatories installed on the majority of its aircraft. “Half of our fleet went through a retrofit in order to put [Space-Flex] lavs into the aircraft a few years ago; every new [aircraft] delivery has an accessible lavatory,” said Matt Klein, Spirit CCO. “We also have the widest aisles you could possibly have on a single-aisle aircraft.”

APEX Media | Related APEX Shares Airline Best Practices Regarding COVID-19 — APEX Media



Coronavirus: American Airlines, Finnair and Asian Carriers Instill More Cuts

American Airlines suspended its daily flight between Seoul and Dallas because of a drop in demand in the wake of the coronavirus outbreak in South Korea. The flights are scheduled to resume April 25. A chorus of other airlines have announced service disruptions: Finnair is canceling flights to mainland China, South Korea and Milan; Korean Air is suspending most European and US flights through April; All Nippon Airways is suspending service to China until mid-March; Japan Airlines is cutting flights to Taiwan and South Korea; and both Thai Airways and Singapore Airlines are implementing widespread service reductions.

Business Traveller | Related India to screen all international passengers for coronavirus — Deccan Chronicle



Low-Cost Carrier Set to Launch in Abu Dhabi This Fall

Wizz Air has signed a definitive agreement with its partner Abu Dhabi Developmental Holding Company to establish Wizz Air Abu Dhabi. The low-cost carrier has started recruiting staff ahead of its autumn launch. It aims to stimulate traffic for the benefit of the region’s economy; investment in tourism has increased of late, and the emirate achieved a record high of 11.35 million visitors last year. Wizz Air Abu Dhabi will focus on establishing routes to European markets in which Wizz Air has existing, high-growth operations. It will compete with Air Arabia Abu Dhabi, another new low-cost carrier created in collaboration with Etihad Airways.

Breaking Travel News | Related Middle East low cost carriers set to grow market share in changing aviation market — Arabian Business



Modern Nordic Cuisine Showcased on SWISS

As part of SWISS’s Taste of Switzerland in-flight culinary program, the carrier has tapped Sebastian Rabe, chef de cuisine at the WART restaurant in Hünenberg, to create a series of spring-themed dishes using seasonal ingredients. First-class passengers will be offered a choice of braised beef brisket with herb demi-glace or poached pikeperch with cold cucumber emulsion as a main course, while business-class travelers can choose between sautéed beef fillet with wild garlic demi-glace or poached chicken breast with tomato and mushroom ragout sauce. Starters, desserts and regional cheeses are also included.

SWISS | Related SWISS to switch Berlin services to new Brandenburg Airport — SWISS



Recaro Provides Seats for Vistara’s First Dreamliner

Vistara has ordered Recaro seats for its premium economy and economy class cabins on its new fleet of Boeing 787-9 Dreamliners, which began delivery at the end of February. The premium economy seats feature an individually adjustable calf rest, seven-inch reclining backrest and six-way adjustable headrest. The economy seats are modular and lightweight, and include a six-way headrest, high literature pocket and power ports. Recaro CEO Dr. Mark Hiller called Vistara a strong partner with which to expand its footprint.

Recaro | Related Vistara Dreamliner Launch – Vistara



[PHOTOS] Design for New Air France Paris Lounge Underway

Jouin Manku studio is designing a new lounge to be built in Paris Charles de Gaulle Airport’s Terminal 2F, used for Schengen departures. Air France’s business and Flying Blue Elite Plus customers will have access to the 38,000-square-foot lounge, which will feature a large curved window with a view of the sky. “By creating an iconic new lounge, the Jouin Manku studio will enhance the very French notion of hospitality, combining pleasure and poetry,” said Catherine Villar, SVP Customer Experience at Air France. The lounge is scheduled to open its doors at the end of the year.

The Design Air | Related Air France Actively Supports Paris CDG Alliance — Air France



Munich Airport Joins AIRPORTconnect Marketing Alliance

AIRPORTconnect is an alliance between the airports of Düsseldorf, Hamburg, Stuttgart, Cologne-Bonn, Berlin Tegel and Schönefeld that allows media planners to book ad placements across these locations flexibly and on a weekly basis. Now Munich Airport has joined the alliance, offering 12 digital displays across its facilities: four digital takeoff boards in Terminal 1, two wall displays (Schengen zone) and six screens (non-Schengen zone) in the satellite building of Terminal 2. This adds to the 46 digital displays available in terminals and gates across the network.

Munich Airport | Related APEX’s ARC Committee Spreads the Word About In-Flight Advertising — APEX Media





A sinuous winglet belonging to a Malaysia Airlines Airbus A350-941 XWB. Captured by (via Instagram).

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> Tweet of the Day

For all intensive purposes, we just want to say thanks to all of are loyal Customer’s. Irregardless of you’re reason for travel, their is no one we’d rather share the skies with then you! #NationalGrammarDay

Southwest Airlines @SouthwestAir


Association News

Update: APEX Content Market Remains as Scheduled

In light of the coronavirus outbreak, many of you may be wondering about the status of APEX Content Market. While this is an evolving situation which we are continuously monitoring, the conference is set to proceed as planned. We will be taking extra steps onsite to provide the safest environment possible.


> Quote of the Day


'"Better to get hurt by the truth than comforted with a lie."

Khaled Hosseini


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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