No Images? Open in Browser

March 5, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


AIX Officially Postponed Due to Coronavirus Outbreak

Reed Exhibitions announced that Aircraft Interiors Expo (AIX), as well as World Travel Catering & Onboard Services Expo and Passenger Experience Conference, which are colocated with AIX, have been postponed. New dates have not been confirmed, although organizers are looking into the second half of the year as a possibility. The decision was based on the escalation of COVID-19 in Europe. Katie Murphy, portfolio director at Reed Exhibitions, called the news “disappointing” but necessary considering the notices issued by the World Health Organisation (WHO), as well as the German Federal Government and Hamburg local authorities. As of Wednesday morning, 240 people were reported to have contracted the virus in Germany.

Aircraft Interiors Expo | Related Coronavirus outbreak has become a 'global pandemic' says German Health Minister — The Local



Coronavirus: Trump Reassures Travelers; United and JetBlue Announce Cuts

President Donald Trump heeded the call from airline executives who urged him to reassure American travelers when he made a statement yesterday claiming, “it’s safe to fly.” Executive members of the trade group Airlines for America met with the President and Vice President Mike Pence yesterday to discuss the industry’s response to the coronavirus outbreak. Pence was selected to lead the US government’s coronavirus response. Meanwhile, United Airlines announced a 10% reduction in US and Canadian flights and a 20% reduction in international flying in the month of April, with similar cuts planned in May. JetBlue said in a memo Wednesday that it was cutting capacity by approximately 5% in the near term.

Flight Global | Related Turkish Airlines cancels flights due to coronavirus outbreak — Arabian Aerospace



Flybe Shuts Down, Coronavirus Partly to Blame

Flybe ceased all flights last night after entering administration. In January, the carrier was acquired by, and accepted financial assistance from, a consortium led by Virgin Atlantic and Stobart Group. At the time, the UK government also deferred up to $13 million in air passenger duties to aid the airline’s survival. Flybe announced it would not arrange alternative flights for passengers. A Virgin Atlantic spokesperson mentioned that the impact of COVID-19 on Flybe’s trading was too much for the company to bear. The airline was the largest regional carrier in Europe and served eight countries from 56 departure points in the UK and Europe.

Breaking Travel News | Related Connect Airways and UK Government Agree on Flybe Rescue Deal — Business Traveller



Isotropic Systems Licenses Antenna Tech, Announces Next Phase of Collab With SES

Third-party partners, including those in the aero market, can now acquire a license for scalable optical beam-forming lens modules and chipsets developed by Isotropic Systems. The modules can be tailored to the required size and shape of a fuselage or radome, and the antennas can connect across multiple satellites and orbits at low power consumption. The multi-beam antenna components will support high throughput satellite constellations, such as SES’s O3b mPower constellation of medium-Earth orbit satellites. Isotropic today announced that it has entered a new phase of its collaboration with SES, which now includes reviewing, refining and testing components of digital software-defined terminals throughout 2020.

Isotropic Systems | Related SES and Isotropic Systems Enter New Phase of Customer Edge Terminal Antenna Development to Unleash O3b mPOWER — Isotropic Systems



PriestmanGoode Explores Creative Alternatives to Single-Use Plastics

Bioplastics, a more sustainable alternative to single-use plastic, can have a negative environmental impact, with experts arguing that their creation requires large amounts of farmland, which diverts agricultural resources away from food production. PriestmanGoode is exploring using numerous types of materials, including coffee grounds and algae, for a variety of applications. “It’s not about finding a new super-material, but about looking at all by-products and waste materials that we produce, and how these collectively combine to substitute single-use plastics,” said Maria Kafel-Bentkowska, project head of Color, Material, Finish at PriestmanGoode.

APEX Media | Related A Living Matter: The Microorganisms Seeping Into Aircraft Manufacturing and Design — APEX Media



Free Wayfinding App for Visually Impaired at NY & NJ

Following the launch of Aira Access for blind and low-vision travelers in terminal 4 of John F. Kennedy International Airport last year, the service is now available within all terminals of JFK, as well as at Newark Liberty International and LaGuardia airports. The Port Authority of New York and New Jersey, the airports’ operator, launched a 12-month pilot program of the service. The smartphone app connects to a remote professional agent who can see the user’s surroundings through their device’s camera and provides wayfinding and rideshare assistance, maps and photo-sharing capabilities.

Passenger Terminal Today | Related PIT Trials New Solutions for Visually Impaired Travelers — APEX Media



Cathay Pacific Found Guilty Over Data Breach

Due to security inadequacies that “gave easy access to hackers” during a data breach, the British Information Commissioner’s Office issued a $646,000 fine to Cathay Pacific. While the airline announced the breach in fall of 2018, the earliest date of unauthorized access to personal data was in February 2015. The personal details of 9.4 million customers globally were exposed. The airline stated that it found no evidence of any personal data being misused, but admitted that as cyberattackers become more sophisticated, it needs to invest in and evolve its IT security systems.

TechCrunch | Related British Airways faces record £183m fine for data breach — BBC





Daydreaming by looking out the window of an Airbus A320neo. Captured by @simongratien (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

On the occasion of #IWD2020, #AirFrance CEO @AnneRigail and EVP HR of @AirFranceKLM Janet Dekker are in Amsterdam for the 13th Edition of the Women's Day Lunch by @CCIPaysBas to discuss #equality and women's #empowerment in the industry.

Air France Newsroom @AFnewsroom


Association News

APEX Content Market Registration Is Available!

Content Market is the airline industry’s premier content conference that continually brings together airlines, CSPs and distributors. This event attracts over 250 in-flight content decision makers from around the globe. This April, join APEX as we take the premier in-flight content conference to Barcelona. Register now.


> Quote of the Day


"The idea that the future is unpredictable is undermined every day by the ease with which the past is explained."

Daniel Kahneman


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2020. All rights reserved.