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March 23, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


APEX and IFSA Urge Suppliers to Contact Congress About Financial Aid

APEX and IFSA are encouraging airline vendors and suppliers to reach out to the US government today to secure financial relief during the COVID-19 pandemic, which so far appears to be allotted primarily to airlines. “Every call to every lawmaker in your area makes a huge difference,” said APEX/IFSA CEO Joe Leader. The associations are already actively reaching out to the Trump administration and congressional leadership themselves with letters that argue, “Without government support, thousands of jobs will be lost, and many suppliers will not survive to be in a position to support the industry’s recovery.”

APEX Media | Related APEX Calls for $250 Billion in Government Support for Aviation Industry During COVID-19 — APEX Media



Branson Invests in Virgin, Sabre Makes Cuts and Airbus Resumes Activity

Richard Branson’s host of companies in the travel sectors are in a battle for their survival, according to the business magnate. In order to protect 70,000 jobs at Virgin Group, which includes the largely grounded Virgin Atlantic airline, Branson is injecting $250 million. Meanwhile, Sabre announced a plan to cut costs in the face of “challenges beyond what has been experienced before," according to CEO Sean Menke. The cuts range from offering voluntary unpaid leave, severance and early retirement to staff across the world to scaling back its third-party contracting and vendor costs. As for Airbus, production in France and Spain will resume as planned after implementing stringent antiviral measures.

Breaking Travel News | Related Sabre makes $200M in cuts to offset coronavirus impact — Phocus Wire



Coronavirus: UAE, Singapore and Hong Kong Will Ban Visitors

Singapore and Hong Kong will ban all transit passengers and visitors starting March 24 and 25, respectively. The United Arab Emirates will adopt these measures and suspend all passenger flights into and out of its territory as well, starting March 25. Such measures have a crippling effect on flag carriers. Singapore Airlines announced it will cut 96% of capacity until the end of April, while Emirates and Etihad Airways have completely grounded their fleets. The latest statistics reveal that local transmission of COVID-19 in these countries are trending downward, while imported cases are behind the uptick in infection rates.

Executive Traveller | Related Hong Kong to ban airport transit passengers as well as tourists — Executive Traveller



China Airlines Mandates Face Masks for Passengers

Due to what the airline is labeling epidemic prevention measures, China Airlines is requiring all travelers to wear face masks beginning at check-in. They can only be removed during the flight when eating or drinking. Also, all travelers will have their temperature taken; those with a forehead temperature above 99.5°F will not be allowed to board. The airline claims that these measures will help protect the health of passengers and crew.

China Airlines | Related China sees uptick in flight searches and booking — Phocus Wire



XpresSpa Proposes Transforming Facilities Into COVID-19 Testing Centers

Airport spa company XpresSpa believes it has the right combination of space and staff to provide COVID-19 testing services. It boasts 46 locations at 23 US airports, many of which are in point-of-entry cities, and the majority of its employees are trained in disease containment. Since they’re TSA security approved, XpresSpa employees can be deployed immediately. The initiative has been proposed to numerous government agencies and private laboratories.

Passenger Terminal Today | Related Nosedive in TSA screenings illustrates air travel decline – Travel Weekly



Intelsat Satellite Will Hitch a Ride Aboard SpaceX Rocket

For the second time since 2017, an Intelsat geostationary communications satellite will launch on a SpaceX rocket. The Intelsat-40e, which will provide Ku- and Ka-band connectivity over North America, will be delivered into orbit on board the SpaceX Falcon 9 rocket. The satellite will also carry NASA’s Tropospheric Emissions: Monitoring of Pollution (TEMPO) hosted payload. The 40e is a partial replacement for Intelsat-29e, which abruptly failed in orbit after suffering an accidental fuel leak.

Space News | Related Kymeta Is Making Mobile Global by Completing the Connectivity Fabric for Land and Mobility — Business Wire



Electric Buses Coming to Adelaide Airport

By as early as next year, Adelaide Airport could become Australia’s first to introduce a fully electric bus fleet. Australia’s leading airport transit business, SkyBus, will be central in this initiative across both airside and landside precincts. Local manufacturer Precision Buses will build the vehicles. Brenton Cox, executive general manager, Finance and Corporate at Adelaide Airport, praised the agreement’s focus on engaging a “leading operator and local industry to provide a sustainable transport solution.”

Adelaide Airport | Related Virgin Australia's new Adelaide lounge to open April 2020 — Executive Traveller





One world — two important words these days! Captured at Frankfurt Airport by @terminalspotter (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

A huge THANK YOU to our amazing crew, that is making repatriation flights a reality, bringing stranded citizens home and transporting medical and protection equipment for countries in need. #hifly #hiflyairline #wetleasespecialist #repatriationflights #9HSOL #A340

Hi Fly @hifly_airline


Association News

The IFSA Foundation Is Now Accepting Applications for Its 2020 Scholarship Cycle

The International Flight Services Association (IFSA) Foundation scholarship program is designed to advance the growing in-flight catering and hospitality industries, as well as the airline passenger experience industry, and support members of IFSA and APEX. The 2020 application cycle is now open. The deadline to apply is May 15 and scholarships will be awarded in August. APEX members and their families are encouraged to apply! Click here for more info.


> Quote of the Day

"The man who can drive himself further once the effort gets painful is the man who will win."

Roger Bannister


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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