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March 30, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


OneWeb Files for Chapter 11 Bankruptcy in Light of COVID-19 Economic Turmoil

OneWeb has filed for Chapter 11 bankruptcy relief after failing to obtain the necessary financing for its commercial launch. While the company said that it was engaged in advanced negotiations regarding further investment at the beginning of the year, the market turbulence caused by the COVID-19 pandemic saw the process come to a halt. The filing means the satellite operator plans to reorganize its debts and remain in operation. OneWeb was looking to revolutionize in-flight connectivity with its 650-strong satellite network, which was due to enter commercial service in late 2021.

APEX Media | Related [Video] Ben Griffin Discusses Next Steps for OneWeb — APEX Media



Project Sunrise Gets Green Light From Pilots

Project Sunrise, Qantas’ plan for nonstop flights from Sydney and Melbourne to London, Paris and New York, is one step closer to taking off. The airline has reached a crucial milestone with pilots on an updated enterprise bargaining agreement, which covers wages and working conditions for flight deck crews on what will be 18 to 20 hour journeys. CEO Alan Joyce was prepared to circumvent the pilots union if a consensus couldn’t be reached. Qantas plans to proceed with a multibillion-dollar order for up to 12 Airbus A350-1000 jets once the coronavirus pandemic is resolved. The first jets are expected to be delivered by 2023, at which point the long-haul flights will begin service.

Executive Traveller | Related Qantas wants its smartphone app to help you beat jet lag — Executive Traveller



Companies Donate Resources to Frontline Medical Effort

Furloughed staff at Virgin Atlantic and easyJet are being encouraged by their employers to donate their time at temporary critical care field hospitals (known as Nightingale Hospitals), which are being set up in the UK to help the fight against coronavirus. Duties would include changing beds, tending to patients and assisting doctors and nurses. Meanwhile, Monty’s Bakehouse employees are staffing the kitchen in the East Surrey Hospital and preparing hot snacks for frontline workers. Qatar Airways, one of the few airlines that has maintained its scheduled commercial passenger services, announced it would eventually need government support. The airline reported last week that it is donating $150 million to support United Nations efforts to help combat the coronavirus outbreak in the Gaza Strip.

Business Traveller | Related Qatar donating $150mn to support Gaza’s coronavirus battle — Middle East Monitor



After Hundreds of Repatriation Flights, EasyJet Grounds Fleet

After performing over 650 “rescue flights” over the last two weeks, easyJet will proceed to ground its fleet of 340 aircraft indefinitely. The company’s decision is part of a cost-cutting plan intended to mitigate the economic damage caused by the coronavirus pandemic, which has led to national lockdowns across Europe. EasyJet cabin crew will be furloughed for two months and, thanks to government intervention, will retain 80% of their salary. In another statement, the airline’s founder and largest shareholder Sir Stelios Haji-Ioannou threatened to fire one board member every seven weeks unless a $5.6-billion order of new aircraft from Airbus was canceled.

Business Traveller | Related Easyjet founder threatens to sack board members unless £4.5bn Airbus payment cancelled — City AM



Eight Die in Manila Charter Incident

A medical evacuation mission ended in tragedy on Saturday night, after a 1124 Westwind business jet operated by charter company Lionair caught fire on the runway. The patient was to be transported to Tokyo, but an explosion during takeoff at Ninoy Aquino International Airport in Manila killed all eight passengers, including medical personnel. An American and a Canadian were on board the flight, according to the passenger manifest. In September, another Lionair medical evacuation mission also caught fire and crashed, in Calamba, Philippines, claiming nine lives.

Manila Standard | Related Laguna plane crash: 9 dead — PhilStar



Air Canada Donates 5,000 Pounds of Food to Canadians in Need

With Air Canada suspending the majority of its international flights, it has entered into a partnership with Canadian food rescue organization Second Harvest to redistribute fresh food items that are no longer being used for in-flight meals. “To date, we have redistributed [over 5,000 pounds] of fresh veggies, salads, sandwich wraps, muffins and milk,” said Arielle Meloul-Wechsler, EVP and chief human resources and communications officer at Air Canada. Second Harvest works across the supply chain to capture surplus food before it ends up in the landfill. “Since we work with catering facilities across Canada, the network that Second Harvest offers enables us collectively to get these ready-to-eat food items to those who need it most” added Meloul-Wechsler.

Air Canada | Related Canadians Continue to Fly Back Home With Air Canada – Air Canada



High Heels No Longer Mandatory for Japan Airlines Staff

An online petition fueled by the #KuToo movement in Japan collected 32,000 signatures in favor of rejecting mandatory high heels at work. In response, Japan Airlines announced that, starting next month, its female flight attendants will no longer need to wear heels and can also opt to wear trousers. Airline spokesperson Mark Morimoto said that the moves are a first for the airline, which is looking to encourage a “diverse working environment.” The hashtag is a play on the Japanese words for shoe – “kutsu” – and pain – “kutsuu.”

National Post | Related Virgin Atlantic drops mandatory makeup rule for female flight attendants — CNBC





Face-to-face with a KLM Boeing 747, now retired. Captured by @mathieu.pouliot (via Instagram).

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> Tweet of the Day

When you miss flying so much that you start renaming your rooms as airport codes... ✈️ LVG - Living room, DNR - Dining room, KTC - Kitchen, BTH - Bathroom, TLT - Toilet, GDN - Garden, BDR - Bedroom, ENS - En Suite, SHD - Shed ✈️ Which ones are we missing?

The Points Guy UK @ThePointsGuyUK


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PT. Multimedia Nusantara or Telkom Metra is a strategic investment and holding company for enterprise business wholly owned by PT Telekomunikasi Indonesia, Tbk. MediaHub as Telkom Metra's Strategic Business Unit, provides Broadcast Services (integrated play out systems), Content Aggregation Services, Video Content Processing and Distribution as well as Pay TV cross-platform advertising. Learn about the different categories of APEX membership and apply now.


> Quote of the Day


"The most dangerous poison is the feeling of achievement. The antidote is to every evening think what can be done better tomorrow."

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Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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