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April 2, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


FTE Updates 2020 Schedule, Adds Virtual Events

Future Travel Experience, part of the APEX family, has adapted its schedule for upcoming events in response to the COVID-19 pandemic. FTE EMEA/Ancillary is cancelled, FTE Global is postponed until December and FTE APEX ASIA EXPO will go ahead as planned in November. Other changes include complimentary registration options for airlines and airports, as well as the addition of several virtual events, including two focused on solutions for dealing with the impact of COVID-19 on the aviation industry.

APEX Media | Related Coronavirus News: Regular Updates on COVID-19’s Impact on the Airline Industry — APEX Media



AIX Closes Doors on 2020 Show

Due to the continued escalation of COVID-19 globally, Reed Exhibitions has announced that the next edition of Aircraft Interiors Expo (AIX), as well as the adjoining World Travel Catering & Onboard Services Expo and Passenger Experience Conference, will now take place April 12-15, 2021, in Hamburg. All registrations for the 2020 events will be canceled. Katie Murphy, portfolio director at Reed Exhibitions, cited the “ongoing uncertainty in the industry and the immense pressure” faced by exhibitors as the main factors in the decision. Organizers said they are intent on keeping event participants connected over the coming months.

Aircraft Interiors Expo | Related 2020’s major seating launches — Aircraft Interiors International



US Flight Attendants Decry Federal Airline Ownership

In a letter addressed to the Treasury Department, various US flight attendant unions raised a flag about a clause in the CARES Act that gives the government the option to gain equity from airlines in exchange for grants. They say that such a condition could dissuade airlines from accepting grant money and put their jobs at risk. Meanwhile, British Airways will be suspending 36,000 staff, Oman Air permanently terminated hundreds of cabin crew, SriLankan Airlines is suspending all operations for nearly two weeks and Vietnam is suspending all passenger flights to the country until April 15.

Travel Weekly | Related British Airways set to suspend 36,000 staff — Bloomberg



Boeing, Southwest Continue Downsizing

To prepare for a possibly lengthy contraction in demand for Boeing’s products as a result of the coronavirus pandemic, CEO Dave Calhoun said the company will roll out a voluntary layoff plan "that allows eligible employees who want to exit the company to do so with a pay and benefits package." Wide-body jetliner production could tumble by 60% over the next three years, and a potential grounding of US domestic flights, which President Donald Trump said he was pondering, would exacerbate the situation. Meanwhile, Southwest Airlines announced its intention to apply for federal aid, joining American Airlines. Southwest deepened its capacity cuts to 40% from May through June.

The Street | Related Southwest to Become Second U.S. Airline Applying for Relief — Bloomberg



German Government Could Take Over Condor, Own Stake in Lufthansa

With the plan for LOT Polish Airlines to purchase Frankfurt-based Condor Airlines likely to fall through, Germany may move to nationalize the airline. Sources familiar with the matter said that LOT has issues with the deal financing, and Germany would sell the airline once the COVID-19 pandemic eases. In January, LOT agreed to buy Condor for $328 million. Reuters also reports that Lufthansa is in talks with the German government to give up equity in exchange for billions of euros in state aid. The airline has moved 87,000 crew and ground staff to reduced working hours.

Reuters | Related Exclusive: Germany in talks to inject billions into Lufthansa — Reuters



Display Interactive Launches BizJet IFEC With Eclipse Global Connectivity

Under a strategic agreement with Eclipse Global Connectivity, Display Interactive (DI) has unveiled a panel-mounted screen that streams movies, audio, live news and UHD moving maps on board bizjets. The product, called Display Executive, is also a teaser of what’s to come from the companies’ new joint venture in Shanghai. Although the JV has been slightly delayed by the coronavirus outbreak, DI and Eclipse plan on introducing a version of their IFEC service offering tailored to the Chinese market. “Chinese airlines have been rolling out a bulk of digital services, new activities in the pre- and post-flight travel segments … They clearly consider IFEC as a service platform rather than just an entertainment platform,” said Theirry Carmes, COO of DI.

APEX Media | Related 40 Success Stories: When Donica and Display Interactive Teamed Up for Wireless IFE – APEX Media



App Helps Travelers Avoid Airport Security Lines

After experiencing the frustration of missing flights due to long lines at security, Isabel Lopez teamed up with app design and development agency The Appineers to create Avoid the Lines at Security (ATLAS). The app helps travelers find their way inside unfamiliar airports, and uses real-time crowdsourcing to gather data on wait times. It also includes airport-specific social feeds that allow users to easily see what other travelers passing through the airport are posting.

PR Newswire | Related Delta launches virtual queuing — Delta





#ThrowbackThursday: This Air France Airbus A380 made its first flight to Mexico in 2013! Captured by @flyernunez (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Air Belgium continues to repatriate stranded travelers from all over the world. Yesterday… Seychelles, today… Algeria, tomorrow… Peru! 🌎✈️ We are very grateful to our incredible colleagues! 😊 #AirBelgium #SimplyFlyAway

Air Belgium @Airbelgium


Association News

The IFSA Foundation Is Now Accepting Applications for Its 2020 Scholarship Cycle

The International Flight Services Association (IFSA) Foundation scholarship program is designed to advance the growing in-flight catering and hospitality industries, as well as the airline passenger experience industry, and support members of IFSA and APEX. The 2020 application cycle is now open. The deadline to apply is May 15 and scholarships will be awarded in August. APEX members and their families are encouraged to apply! Click here for more info.


> Quote of the Day


“Happiness is in the quiet, ordinary things. A table, a chair, a book with a paper-knife stuck between the pages. And the petal falling from the rose, and the light flickering as we sit silent.”

Virginia Woolf


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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