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April 3, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Alitalia Receives $540M in Government Aid

After providing multiple bailouts and announcing plans to take over Alitalia, the Italian government is injecting another $540 million into the airline. Alitalia is the only airline in Italy operating under a public service obligation agreement, and thus will be the sole recipient of funding. Air Dolomiti, Blue Panorama and Neos claim they should also be receiving a share of this financial assistance. The government plans to eventually shrink Alitalia’s 113-aircraft fleet to a maximum of 70 to save on costs. Alitalia will also furlough an additional 2,900 employees until October 31, which amounts to half of its workforce.

Airline Geeks | Related Alitalia To Be Nationalized — Airways Mag



Qantas Axes IFE, Wi-Fi and More to Cut Costs

Qantas has shut off its free high-speed in-flight Wi-Fi in order to cut costs as it grapples with an 80% reduction in capacity caused by the coronavirus pandemic. The Australian flag carrier also pulled the plug on its in-flight entertainment offering of over 1,000 hours of content to avoid monthly licensing fees. Both Qantas and Virgin Australia nixed free meals on all flights, scaling back the offering to a complimentary bottle of water and snack. This move also helps limit the spread of germs.

Executive Traveller | Related Qantas extends frequent flyer status for a full year — Executive Traveller



More Reductions Across LATAM, Cathay and Ryanair

April brings more cuts to LATAM Airlines Group and Cathay Pacific. LATAM announced a 95% reduction in operations for the month, and said it would not operate any flights to or from Europe. Chief commercial officer Roberto Alvo assumed the role of CEO on March 31, after the change was announced in September. Meanwhile, Cathay Pacific is planning on cutting capacity by 97% as its passenger numbers are markedly down. Ryanair has cut all pay by 50% for April and May, as the airline is currently operating less than 20 flights a day, compared with a usual schedule of more than 2,500. Starting Monday, London Heathrow will only operate one runway at a time. The airport receives 41% of the UK’s pharmaceutical products.

Breaking Travel News | Related Cathay Pacific cuts long-haul schedule further for April — Flight Global



EASA Recommends Less A/C in Cabin

Aircraft operators should regularly turn off recirculation fans to accelerate internal and external air exchange. This would limit the potential spread of coronavirus, according to a recent bulletin published by European Union Aviation Safety Agency. The document also suggests that surgical masks should be worn at all times by crew members having direct contact with passengers and recommends spacing passengers throughout the cabin. Airlines should support passenger-tracing and epidemiological investigation measures if the presence of coronavirus on a flight is confirmed.

Flight Global | Related Updated COVID-19 Safety Information Bulletin — EASA



IAMA Sets Up Virtual Think Tank to Ease COVID-19-Related Challenges

The Independent Aircraft Modifier Alliance (IAMA) has launched a virtual think tank, called IAMA VTT, to help airlines and lessors maintain the airworthiness and safety of their aircraft in anticipation of their return to service after the COVID-19 crisis is over. As part of IAMA VTT, the alliance will host a series of virtual discussions and give alliance members, airlines and lessors access to an online catalog of crisis-related products and services. “IAMA members are experiencing the effects of COVID-19, and we want to help the aviation industry get past this situation by offering our significant technical resources to facilitate crisis resolution,” said Marc Pinault, IAMA chairman and CEO of Eclipse and Eclipse Technics.

APEX Media | Related Carlisle Interconnect Technologies Joins Aircraft Retrofit Alliance IAMA — APEX Media



Delta Flight Products Will Manufacture Thousands of Face Shields

Delta Flight Products is collaborating with the Global Center for Medical Innovation (GCMI), a nonprofit affiliate of the Georgia Institute of Technology, to manufacture face shields designed to maximize the lifespan of an N-95 mask by shielding it from the virus. The Delta Air Lines subsidiary is serving as an initial manufacturing site to test GCMI’s design and prescribed fabrication process. Using materials and designs provided by GCMI, Delta Flight Products plans to deliver an initial order of 2,000 shields to aid workers in New York by Friday, and an additional 4,000 for Atlanta-area hospitals in the following days.

Delta | Related COVID-19 Personal Protective Equipment – GCMI



XpresSpa Makes Progress on COVID-19 Testing Centers

After proposing that its airport spa facilities be turned into COVID-19 testing centers, XpresSpa has named JFK International Airport, Hartsfield-Jackson Atlanta International Airport and Chicago O'Hare International Airport as potential sites. The company is also in the process of recruiting a medical director who would work alongside healthcare officials to help design safe and compliant protocols and train employees. XpresSpa CEO Doug Satzman believes the company’s “airport relationships, infrastructure [and] workforce with TSA clearance” are key in mounting a defence against COVID-19.

Globe Newswire | Related XpresSpa offers airports COVID-19 testing ability — Passenger Terminal Today





Two Lufthansa jumbos enjoying the evening sun! Captured at Frankfurt Airport by @pilotstories (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Our community is stepping up to help during #COVID19. @AlaskaAir and @SkycastSolution donated 300 retired entertainment tablets for people staying at our isolation and recovery centers. 🎞️ Thanks to both companies for your partnership during a challenging time. 📹 @KingCountyTV

King County, WA @KingCountyWA


Association News

Tell Us What You're Made Of!

What We're Made Of is a Q&A series that looks at how airline vendors are staying positive and keeping the company lights on during the coronavirus outbreak – whether by joining the fight against the global pandemic by contributing supplies, skills or staff or by staying connected at all hours to support their airline clients. If you would like to share your experience, e-mail editor [at]


> Quote of the Day


"Gratitude is riches. Complaint is poverty."

Doris Day


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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