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April 13, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


NRT Has Beds for Travelers Awaiting COVID-19 Results

To contain the spread of COVID-19 in Japan, the government declared a state of emergency. As a result, All Nippon Airways and Japan Airlines have cut domestic schedules by roughly half, while AirAsia Japan halted all domestic flying until April 30. Travelers arriving at Tokyo Narita Airport from international destinations must be tested for COVID-19. Test result backlogs have extended the typical six-hour wait time to as many as 48 hours. A cardboard box with a futon and quilt are provided to travelers who must camp in the baggage claim area until their health status is confirmed. The government is charging $140 for the service. Beverages and snacks are provided.

New York Post | Related Japan’s airlines cut domestic flights after emergency declaration — Flight Global



FAA Sets New Minimum Requirements for 737 MAX

On Friday, the FAA published an updated version of the master minimum equipment list (MMEL) for Boeing 737 MAX aircraft. The document features new requirements tied to autopilot and flight controls. The new rules increase the required redundancies for dispatching the aircraft type when it returns to service. The MMEL changes are in addition to the revisions Boeing is making to the 737 MAX’s maneuvering characteristics augmentation system (MCAS), including not allowing MCAS to repeatedly override pilot inputs.

Paxex.Aero | Related Master Minimum Equipment List (MMEL) Boeing 737 MAX — FAA



What We’re Made Of: Adaptive Channel Offers Alternative to In-Flight Mags

Adaptive Channel CEO Laurent Safar believes airlines will retire printed in-flight magazines. “Post-coronavirus, passengers will be reluctant to touch them, fearing infection,” he said. The company’s ACES platform, which gives passengers access to various news sources on their personal electronic devices, is a solution. A news junkie himself, Safar said it’s more important than ever to have access to quality information “in these days of intensified fake news!” The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.

APEX Media | Related What We're Made Of — APEX Media



Coronavirus: Global Airline Capacity Dips Below 40 Million

In response to the COVID-19 pandemic, airlines around the world have slashed capacity to just 39 million seats. In the US, airline travel has dropped by 96%. Even after support from the French government, Air France-KLM is reportedly losing $27 million per day and has enough cash to survive until June. On April 10, easyJet reached an agreement with Airbus for the deferral of 24 aircraft deliveries. One day later, Airbus decided to postpone plans to build a new A321 assembly line in Toulouse.

Business Travel News Europe | Related Airline travel has dropped 96 percent amid coronavirus — The Hill



American Airlines Announce Staff Cuts, WestJet Rehires Employees

In an attempt to save costs, 13,500 American Airlines pilots and flight attendants agreed to take voluntary leave or early retirement during the months of April and May. The airline’s business is severely reduced in the New York area. Air Canada removed economy class seats to increase cargo space in three of its largest aircraft. WestJet announced it will rehire 6,400 employees thanks to the Canadian government’s wage subsidy program. Meanwhile, Air Belgium announced the suspension of its commercial operations until June 3.

Airways Mag | Related Air Canada replaces seats with cargo in 777-300ER cabin — Paxex.Aero



UK Authorities Block Sabre Acquisition of Farelogix

After a US court ruled in favor of Sabre in its bid to acquire Farelogix, the UK’s Competition & Markets Authority (CMA) took a contradictory stance and canceled the $360-million deal. The CMA decided that the arrangement would adversely affect UK travel agents and travelers as Sabre would slow down the pace of innovation and technological R&D. It also invoked the importance of maintaining healthy competition during this time of industry uncertainty and disruption. Sabre is “disappointed” by the ruling and is considering its options.

PhocusWire | Related Sabre wins first U.S. stage of Farelogix acquisition antitrust case – PhocusWire



Programmatic Advertising Has Unlocked Potential, APEX's Ad Delivery Working Group Says

APEX's Ad Delivery Working Group (ADWG) is pushing to bring programmatic advertising on board. "With the growth of bring-your-own-device IFE and connectivity," there's a lot more premium advertising inventory available," says Tim Letheren, director and co-founder of Inadvia and ADWG member. Inadvia is the first to create a programmatic-advertising trading platform for the transit sector. By proposing a more unified media platform across fleets and airlines, the ADWG hopes the in-flight ad space will be seen as an attractive spend for advertisers, while allowing carriers to maintain control of their relationship with passengers.

APEX Media | Related APEX’s ARC Committee Spreads the Word About In-Flight Advertising — APEX Media





A glowing takeoff from Osaka International Airport, AKA Itami Airport! Captured by @naoyan_0604 (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

A small treat from all the staff at #InflightDublin for our healthcare heroes at the Mater Hospital 🙌 @TheMaterFoundat We appreciate everything you do to keep us safe and we hope this helps in some way to brighten your Easter weekend 🐰🥚 #healthcareheroes #dublin #stayhome

Inflight Dublin @InflightDublin


Association News

Join FTE-APEX Webinars & Pitch Sessions

FTE-APEX virtual events will include pitches from suppliers with solutions for how airports and airlines can restore consumer confidence and enhance operations in the post-COVID-19 world. We will have to quickly find ways for air transport to comply with social distancing practices and deliver a more contactless, seamless, automated, sanitisezd and digitally powered travel experience. Register now.


> Quote of the Day


“Criticism of others is a form of self-commendation. We think we make the picture hang straight on our wall by telling our neighbors that all his pictures are crooked.”

Fulton J. Sheen


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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