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April 15, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


US Airlines Accept CARES Aid Packages

Despite the controversy caused by the grant structure applicable to the largest US carriers, 10 major airlines have confirmed they will accept financial aid under the CARES Act. They can only accept 70% of the funds as grants, while the remaining 30% will be provided as a low-interest loan. American will receive an aid package worth $5.8 billion in grants and loans, and Delta will receive $5.4 billion. Southwest noted that it is set to receive $3.2 billion and JetBlue revealed it is getting $935 million in assistance. The other airlines accepting aid are United, Alaska Airlines, Allegiant Air, Frontier Airlines, Hawaiian Airlines and SkyWest Airlines. Spirit Airlines and regional carriers Republic and ExpressJet are still negotiating terms with the Treasury Department.

Business Traveller | Related Airlines and Treasury reach an agreement over multibillion-dollar relief — NBC News



[VIDEO] Emirates Pioneers Airport COVID-19 Testing

Emirates and the Dubai Health Authority are partnering to offer COVID-19 tests for departing passengers. The project began today prior to a flight to Tunisia. Blood samples were taken in the group check-in area at Dubai International Airport and results were available in 10 minutes. According to Adel Al Redha, Emirates’ chief operating officer, the goal is to scale the initiative to “provide immediate confirmation for Emirates passengers traveling to countries that require COVID-19 test certificates.” The airline also installed protective barriers at each check-in desk to ensure physical distancing and is requiring travelers to wear their own masks when at the airport and on board aircraft.

Emirates | Related Emirates airline asks staff to take one month unpaid leave over coronavirus — Reuters



What We’re Made Of: Toca Boca Offers At-Home Entertainment for Kids

Business in the IFE sector has slowed, but this hasn’t stopped Toca Boca from trying to keep its main audience, families and kids, entertained. The company has been considering how airlines might be able to connect with their customers while many of them are in isolation at home, potentially by providing them with special access to Toca Boca and Sago Mini content. “Calm and happy kids allow parents to focus on the million other things they need to tend to,” said Joy Chang, director of Business Development and Partnerships. The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.

APEX Media | Related What We're Made Of — APEX Media



Stats Paint a Picture of Aviation’s Current Situation

Through a collection of statistics, Scott McCartney from the Wall Street Journal reveals the depth of the crisis currently facing the travel industry. The article predicts a recovery window longer than the six years it took to rebound from 9/11 because the corrective measures that need to be instilled as a result of the pandemic are less clear. Other figures include a 95% decrease at New York airports compared to last year, a 73% decline in global airline capacity measured in seat-miles and the grounding of 60% of aircraft worldwide.

Wall Street Journal | Related TSA screened fewer than 100,000 passengers Tuesday, a record low — USA Today



IATA Predicts 55% Decline in Passenger Revenues

IATA’s analysis of the coronavirus pandemic’s effect on airline passenger revenues from March 24 was updated yesterday, forecasting a further decline of 11% compared to 2019 numbers, totalling $314 billion in lost revenue. CEO Alexandre de Juniac said that a U-shaped economic recovery was more likely than a V-shaped one. Chinese airlines reported a total loss of $4.8 billion in the first quarter. Boeing posted 150 order cancellations for the 737 MAX aircraft in March. The trend may widen in scope: A report by Cowen Research predicts airlines will end up retiring between 800 and 1,000 aircraft this year, and lay off around 100,000 workers after the CARES workforce protection clause ends in September.

IATA | Related Investment bank expects U.S. airlines to shed 900 planes — Travel Weekly



OneWeb to Accept Loan from SoftBank to Complete Spectrum Sale

After filing for Chapter 11 bankruptcy on March 27, OneWeb is in need of cash to pursue a sale of its spectrum assets. The company is asking a bankruptcy court for permission to borrow between $75 million and $300 million, and SoftBank, its largest creditor, agreed to spearhead the loan. The court will rule on an initial $10-million loan on April 24. Further funding is contingent upon OneWeb’s progress toward selling its spectrum. The company’s primary spectrum filings cover Ku-band frequencies for downlinks and Ka-band for uplinks for a constellation of 720 satellites in low Earth orbit. OneWeb has launched 74 of a target 648 small broadband LEO satellites.

Space News | Related OneWeb Files for Chapter 11 Bankruptcy in Light of COVID-19 Economic Turmoil – APEX Media



Kaelis Showcases PPE-Focused Amenity Kits

Confident that traveler expectations will shift and new hygiene rules will be enforced when travel restrictions are lifted, Kaelis launched an amenity kit filled with personal protective equipment. The pouch, which can be customized in appearance, features a mask, gloves, hand sanitizer and alcohol wipes. Customers can choose to include other PPE equipment. Kaelis is also offering eco-friendly, biodegradable and washable pouches.

Kaelis | Related How the Meal Tray Got Its Groove Back: Kaelis Serves Up an Appetizing Device Holder – APEX Media





The approach to Alicante Airport in Spain is majestic! Captured aboard an easyJet Airbus A319 by @fl36zero (via Instagram).

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> Tweet of the Day

IATA is offering 5000 free accesses to select online courses to support the #aviation community during this difficult time. #WeAreAviation #StayStrong



Association News

Tell Us What You're Made Of!

What We're Made Of is a Q&A series that looks at how companies in the aviation industry are tackling challenges brought on by the COVID–19 pandemic. We’ve had to adapt to changes in where, when and how we work, but we are resilient. If you would like to share your experience, e-mail editor [at]


> Quote of the Day


“Sometimes you'll have some things, and sometimes you'll have other things. And you do not need it all at once; it's not good for you.”

Emma Thompson


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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