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April 16, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airlines Chart Path Forward With Financial Help

Yesterday, United Airlines released an open letter to employees that outlined its acceptance of $5 billion in CARES assistance. While this means the company won't be issuing involuntary furloughs or pay cuts prior to September 30, United is encouraging voluntary leave and is warning of reduced working hours as it grapples with 90% capacity cuts in May. Qatar Airways continues to raise money to fund repatriation flights, with its latest deal securing $850 million from Standard Chartered. Qatar used seven Boeing 787-9 aircraft as collateral for the deal. The Australian government is funding key domestic flight routes for Qantas and Virgin Australia over the next two months, effectively ungrounding the latter airline’s fleet.

USA Today | Related Australian government to pay Qantas and Virgin to keep flying during Covid-19 pandemic — The Guardian



APEX/IFSA Advocates Financial Aid For EU Airline Suppliers

APEX/IFSA CEO Dr. Joe Leader has written an open letter to Adina Vălean, European Commissioner for Transport, to request financial support for airline suppliers and vendors. “We at IFSA/APEX are concerned that when the EU and the world recovers from the COVID-19 pandemic and air travel returns to normal, key airline supplier partners will not be available for the rebound,” it reads. The letter follows a similar version sent to Senate Majority Leader Mitch McConnell in the US on March 19.

APEX Media | Related Coronavirus News: Regular Updates on COVID-19’s Impact on the Airline Industry — APEX Media



What We’re Made Of: Kemplay Consulting Developing Plans for IFE Service Business

Iain Kemplay, managing director of Kemplay Consulting Limited, believes that crises drive change and create opportunity. His company is currently exploring the creation of a new IFE services business which, Kemplay explained, “now feels like completely the right thing to do, because there will be a shakedown in the market and an appetite to do new things.” He is hopeful that the appetite to travel will begin to return heading into 2021. The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.

APEX Media | Related Music Licensing Expert Proposes Solution to Increase In-Flight Audio Engagement — APEX Media



Air Arabia Abu Dhabi to Launch as Planned, Ryanair CEO Bullish

Air Arabia and Etihad Airways revealed they will go ahead with the launch of their joint venture low-cost carrier, Air Arabia Abu Dhabi, in Q2. Ryanair CEO Michael O’Leary expressed a bullish prediction for post-COVID travel recovery and predicted that a proliferation of seat sales will benefit low-cost carriers in 2021. EasyJet noted that bookings for next winter are well ahead of pace, but expects to report first half losses in the range of $450 million to $475 million for the first half of this year. Meanwhile, Norwegian Air revealed it cannot pay April wages to its employees. Thailand extended its ban on international passenger flights until April 30.

Breaking Travel News | Related Exclusive: Ryanair sees price war fuelling rapid air travel recovery — Reuters



US Airports Eligible for $10 Million in Funding

All commercial service airports, all reliever airports and some public-owned general aviation airports in the US are eligible for a share of $10 million in CARES Act funding to go towards airport capital expenditures, operating expenses including payroll and utilities, and debt payments. The FAA will use a streamlined application and process to make funds immediately available for critical airport needs as soon as the airport sponsor executes a grant agreement. The CARES Act also includes financial assistance for US airlines totalling $50 billion, and $3 billion for airline suppliers. | Related APEX Supports Members Applying for CARES Stimulus Funds — APEX Media



Linstol and Amphenol Phitek Announce Airline Headset Partnership

Linstol announced yesterday that it has added Amphenol Phitek’s airline headset business to its portfolio. The partnership means Linstol will manage and produce Phitek’s current headset portfolio, while retaining the Phitek brand. Linstol is working with its customers to develop best practices in sanitization and is creating new products that will help airlines improve headset sanitization.

APEX Media | Related 40 Success Stories: When Linstol Took a Super Step to Reduce Plastic Waste – APEX Media



Aircraft and Airport Disinfection Key to Regaining Traveler Trust, Study Says

A study from Engine Insights says 89% of travelers canceled their flights in March because of COVID-19. And for passengers to return to the skies, the air travel industry will have to step up disinfection protocols on aircraft, airports and security checkpoints. “COVID-19 has had direct and damaging impact on consumer willingness to fly and unless the airline industry is able to manage those concerns, a sizable minority will fly less even after the CDC declares that it’s safe to do so,” said Andy Turton, senior vice-president, Engine Insights.

APEX Media | Related EasyJet weighs up empty middle seats once coronavirus rules ease – The Guardian





A moment of blue-sky contemplation in Antalya, Turkey. Captured by @irolayn (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Hi @SAS, @Fly_Norwegian & @lufthansa, show us your beautiful planes. Here’s our OH-LWD. We’ll compete again when it’s time, right now we are rooting for you. Let’s reach all airlines with a message of support, choose three airlines and ask them to share their pics. #WeAreAviation

Finnair @Finnair


Association News

16 Contributing Companies Confirmed for Inmarsat-APEX Webinar

Join Delta, Virgin Atlantic, Avianca, Panasonic, Airbus and more at the first-ever FlightPlan virtual event, hosted by Inmarsat and APEX. Topics covered will include COVID-19, sustainability, passenger trends and the future of air travel technology. Register now to watch the broadcast on April 29, and to receive updates on contributors as they are confirmed.


> Quote of the Day


"We don’t see things as they are, we see them as we are."

Anaïs Nin


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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