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April 17, 2020



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Boeing Puget Sound Facilities to Reopen, DoT Rules on Service Exemption Requests

Boeing is poised to phase in 27,000 employees in its Puget Sound-area factories starting next week after being shut down for a month. “This phased approach ensures we have a reliable supply base, our personal protective equipment is readily available and we have all of the necessary safety measures in place to resume essential work for our customers,” said Boeing Commercial Airplanes chief executive Stan Deal. The US Department of Transportation has ruled on jetBlue’s and Spirit Airlines’ applications for CARES Act minimum daily service requirements exemptions: JetBlue may only cut service to two of the 12 destinations that it requested, while Spirit’s request to drop 25 destinations was denied. Meanwhile, Cathay Pacific laid off 286 employees after announcing the closure of its bases in the US.

Flight Global | Related Will your city's flights be dropped? Bailed-out airlines seek service cuts — but feds push back — USA Today



UN Lands First COVID-19 Cargo Mission in Ethiopia

The first of the United Nation’s Solidarity Flights carrying urgently needed medical equipment has arrived in Addis Ababa. An Ethiopian Airlines charter brought one million face masks, along with gloves, goggles, ventilators and more to the area courtesy of the World Food Programme and the World Health Organization. Officials say the shipment will help 30,000 patients get tested and treated by adequately protected healthcare workers. The UN hopes to send 100 million medical masks and gloves, up to 25 million respirators, gowns and face shields, and 2.5 million diagnostic tests to 95 of the most vulnerable countries.

United Nations | Related The 'Mad Rush' for Medical Gear Triples Air Cargo Rates — Financial Post



What We’re Made Of: Tronos Aviation Devises Ventilator Part to Combat Scarcity

Tronos Aviation Consulting has been working with local hospitals, health departments and respiratory therapists on a manifold part that would allow a single ventilator to be used by multiple patients. “We’ve been building them in titanium and stainless steel so that they can be properly sterilized by hospitals as plastic ones will not survive autoclave sterilization,” managing director Gary Weissel said. The manifold part does more than a typical splitter; it allows the airflow to be adjusted depending on the individual's needs. The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.

APEX Media | Related What We're Made Of — APEX Media



Malaysia Airlines May Merge With AirAsia, Virgin Australia Receives Bids

The Malaysian government has been seeking a strategic partner for Malaysia Airlines since last year, and the search has become more urgent during the coronavirus pandemic. A merger with AirAsia, which is set to resume domestic flying on April 29, is on the table. Virgin Australia has received acquisition bids from two private equity firms. While the Australian government is funding domestic flights, the airline will operate on a break-even basis. Virgin Australia would still require a government bailout, which seems unlikely to happen.

Reuters | Related Private investors circle Virgin Australia for take-over — Executive Traveller



German Firm Develops Paint With Antimicrobial Properties

Mankiewicz, a German paint manufacturer, developed a topcoat called ALEXIT FST Bioprotect that is infused with micronized silver that may help kill bacteria. A number of airlines are using the product or evaluating its potential. Test samples with micronized silver contained 90% fewer viruses after 20 minutes, but since most viruses have difficulty surviving on any surface that lacks a host or biofilm, the role of the silver technology cannot be reliably quantified. The topcoat remains active for many years.

Aviation Pros | Related Aviation Interior — Mankiewicz



Delta Issuing Snack Bags That Double as Trash Collectors

To reduce touchpoints during the COVID-19 pandemic, Delta Air Lines is offering a single snack bag to passengers during flight attendants’ first pass through the cabin. The bag includes Cheez-It crackers, Biscoff cookies, a small bottle of water, a hand sanitizing wipe and a napkin. Passengers can use the bag to collect their trash. Last month the carrier shifted to essential food and beverage offerings on board. “As this pandemic evolves, we continue to innovate our service and respond to crew and customer feedback, while maintaining our focus on providing the hospitality Delta is known for,” said Mike Crowley, Delta’s vice-president of Onboard Service Operations.

Delta | Related Delta responds to customer and crew feedback, adjusts food and beverage service on board and in clubs – Delta



Air New Zealand Moves In-Flight Quiz Online

Starting today, Air New Zealand’s popular in-flight trivia game will be available in the airline’s Instagram Stories. A new version of the quiz will be released every Friday. Jodi Williams, general manager of Global Brand and Content Marketing, said that the move stemmed from popular demand. "We launched the in-flight quiz on board our domestic jet services in 2009, and its popularity eventually led to us rolling it out to our international in-flight entertainment system and the Air NZ mobile app as well,” she commented.

Air New Zealand | Related Air New Zealand Lays Off All 777 Crews – One Mile At A Time





This Jetstar Airways Airbus A320 is soaring to Denpasar, Bali. Captured at Adelaide Airport by @eh.aviation (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

The IFPL Team have been joining in an Island wide initiative to produce face shields to give key workers protection, great to see so many produced on site plus some from those at home #iow #covid19 #teamworking #weareinthistogether



Association News

FlightPlan: Keynotes From Avianca, Delta and Virgin Atlantic Confirmed

Keynote speakers at Inmarsat and APEX’s FlightPlan virtual event will include Avianca CEO Anko van der Werff, Delta Air Lines CEO Ed Bastian and Virgin Atlantic COO Juha Järvinen. The event, which will take place on April 29, will address critical questions and challenges facing the aviation industry via streamed interviews, virtual panels, live discussion and interactive Q&As. Register now.


Register for FTE APEX Post-COVID-19 Airport Webinar

APEX’s Future Travel Experience will host a virtual event on May 13, from 10:00 a.m. to 11:30 a.m. EST, focusing on how airports will need to evolve as a result of the current pandemic. The event will include webinar content featuring senior industry figures, as well as pitches from suppliers with products, services and visions to support airports. Register now, space is limited.


> Quote of the Day


"It's not what you like but what you are like that's important."

Nick Hornby


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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