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May 1, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


More Airlines Receive Cash, Air France Bailout Has Green Strings Attached

The French government set out a series of environmental expectations for Air France in exchange for providing a multibillion-dollar loan. The carrier must halve its overall carbon-dioxide emissions per passenger kilometer by 2030 compared with 2005 levels. For domestic flights, this must be accomplished by 2024. Another condition orders a reduction of service for flights of less than two-and-a-half hours when a viable rail alternative is present. Meanwhile, Swiss International Air Lines and Edelweiss will receive $1.56 billion in government loans, Iberia and Vueling have secured financing for $823 million and $285 million respectively, and Hawaiian Airlines is in line for $654 million in CARES funding.

Flight Global | Related Swiss and Edelweiss in line for government loan – Business Travel News Europe



Delta Extends Face Covering Requirement to All Customers

Following an announcement requiring employees to wear face masks, Delta Air Lines is now asking all customers to take this protective measure, starting May 4. The move is in line with CDC best practice guidelines. The company is also implementing employee temperature checks, enhanced cleaning measures and electrostatic spraying procedures to disinfect employee work and break areas. Frontier and Alaska airlines are also asking all customers to wear face masks. The carriers blocked seats in their aircraft and have stepped up cleaning efforts in the cabin. APEX has revised its list of COVID-19 best practices and is advising everyone to wear face coverings during air travel.

Delta | Related APEX Advises Airline Customers to Wear Face Coverings Throughout Journey – APEX Media



What We’re Made Of: COVID-19 Means New Reality for Airlines, Says In Air Travel Experience

Anne De Hauw, founder of In Air Travel Experience, sees the changes brought about by COVID-19 as “an opportunity to redefine values, rethink old structures and norms and innovate.” She believes that any resulting business models will take into consideration data-driven customer-centricity, digital innovation, environmental sustainability and a new element: health and safety, adding that airlines that can restore people’s confidence in flying with increased sanitization efforts will stand out from the competition. The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.

APEX Media | Related What We’re Made Of – APEX Media



Air Transport 2035: Industry Report on Post-COVID-19 Impacts and Scenarios

Fast Future, Future Travel Experience and APEX have released the first installment of a four-part report that envisions the air travel experience of the future. Part One of Air Transport 2035 looks at near-term impacts and scenarios post-COVID-19. One of the key findings is that investment will focus on digital transformation and automation. “Prioritizing health and safety is a given, but all stakeholders must also commit to delivering a contactless, queueless and fully sanitized end-to-end travel experience… Some radical new approaches, and collaboration between all parties, are essential to achieve this vision and support the survival of the air transport industry,” said Daniel Coleman, Founder and CEO, FTE.

Future Travel Experience | Related FlightPlan: Aviation Leaders Debate the Feasibility of Free In-Flight Wi-Fi – APEX Media



Airbus Looks to New Cabin Cleanliness Solutions

Airbus’ vice-president Cabin Marketing Ingo Wuggetzer revealed during this week’s FlightPlan webcast that the company will launch an internal program aimed at innovating in cabin cleanliness. The European airframer is investigating antibacterial coatings, more touchless technology and using IoT data in the cabin to promote passenger wellness. Airbus will work with airlines to determine how to best use UV lights, fogging and heating. Wuggetzer also floated the idea of informing passengers on the status of the lavatory queue, which would help with passenger social distancing.




ThinKom Antennas Proven Effective in LEO Connectivity

ThinKom Solutions recently demonstrated the compatibility of its core antenna technology with a low-Earth orbit (LEO) satellite network. A 2Ku terminal provided continuous connectivity over all operationally relevant elevation angles, with switch time between individual satellite beams under 100 milliseconds. Speed was rated at 350 Mbps on the downlink and 125 Mbps on the uplink. ThinKom CEO Bill Milroy noted that LEO satellite networks should play a big role in the future of IFC because they have the potential to deliver enhanced network resiliency and flexibility, but also acknowledged that rapidly moving satellites typically place stringent demands on antenna systems.

ThinKom | Related ThinKom Aero Satellite Antennas Fully Comply with International Non-Interference Rules – ThinKom



[VIDEO]: Satcoms for Aircraft, Featuring Airbus Defence and Space

In the first part of APEX Media's Satcoms for Aircraft video series, Maryann Simson, reporting from Satellite 2020, chats to Oliver Juckenhoefel, SVP On-Orbit Services & Exploration for Airbus Defence and Space, about the company's OneSat and Space Data Highway. Juckenhoefel also details the importance of considering the sustainability of satellite ecosystems and discusses initiatives to mitigate the growing issue of space debris.

APEX Media | Related Airbus will support France and India to monitor climate change with TRISHNA – Space Daily





A British Airways Airbus A380-841 on short final for 27R at Heathrow Airport. Captured by @jm.aviator (via Instagram).

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> Tweet of the Day

SpaceShipTwo Unity is attached to our mothership, VMS Eve and the vehicles are preparing to conduct a glide flight from our Gateway to Space facility at Spaceport America, New Mexico. We will be issuing a blog and updates upon landing.

Virgin Galactic @virgingalactic


Association News

Get to Know Denis Altmann, Vice-President of Research & Development, Recaro Aircraft Seating

Denis started his career at Recaro in 2015 as head of Configuration Management. As of February, he has taken overall responsibility for Recaro’s R&D. With regards to how Recaro is addressing the issue of sustainability, he says "striking a balance between designing something that is lightweight and comfortable is a major driver." Read our Q&A with Denis here.


> Quote of the Day

"Often when you think you're at the end of something, you're at the beginning of something else."

Fred Rogers


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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