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May 11, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


COVID-19 App as Travel E-Pass in India, TSA and SIA Mandate Masks

The Indian government may require air travelers to prove their health status via a mobile app called Aarogya Setu. Prime Minister Narendra Modi called the software “an essential tool in the fight against COVID-19,” referencing the success of contact tracing apps in Singapore and South Korea. Singapore Airlines has joined the increasingly large chorus of carriers, including all Airlines for America (A4A) members, in mandating face masks for passengers. A4A also endorsed traveler temperature screening, and the TSA is now requiring that employees wear facial protection while screening. In the UK, Prime Minister Boris Johnson promised to impose a 14-day quarantine period for incoming travelers “soon.” Airlines UK said the move would “effectively kill” international travel for the country and cause damage to the economy.

Swarajya Mag | Related UK to impose quarantine for incoming air passengers – Business Travel News Europe



Avianca and 39 Subsidiaries File for Chapter 11 Bankruptcy

Avianca Holdings, owner of the second-largest airline in Latin America, filed for Chapter 11 bankruptcy protection today as a result of the “unforeseeable impact” of the coronavirus pandemic. The company intends on successfully emerging from court-supervised reorganization and will seek liquidity from the Government of Colombia and other key markets. According to CEO Anko van der Werff, Avianca can rehire furloughed employees “when government-mandated air travel restrictions are lifted.” In other news, Qantas is delaying the delivery of long-haul jets until the travel market regains clarity. It will defer its last three Boeing 787-9 aircraft and an Airbus A321neo. Qantas has not kept middle seats empty on repatriation missions. CEO Alan Joyce would like to see the same policy applied to normal flights to keep airfare low.




What We’re Made Of: APEX Optimistic EXPO Will Be First In-Person Event for Many

Grappling with the “new normal” – no handshakes or hugs – will be an adjustment at industry conferences, but the current absence of face-to-face meetings will make these gatherings ever more valuable when they return, APEX executive director Katie Geraghty says. “We are hopeful we will be at APEX EXPO in five months – really the first significant in-person event for our industry after the worst of the coronavirus pandemic." The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.  

APEX Media | Related What We’re Made Of – APEX Media



DEL Prioritizes UV Disinfection

Indira Gandhi International Airport is placing mobile UV towers around the facility to disinfect entire areas. To sanitize traveler luggage, bags enter UV tunnels before being claimed at Terminal 3. Airport employees are now equipped with UV wands to disinfect customers’ electronic devices. Since the coronavirus has been found to live on shoes, the airport placed shoe sanitizer mats, which are soaked in disinfectant, in strategic areas. While commercial flights remain banned in India, cargo flights, medical evacuation flights and special flights approved by the Directorate General of Civil Aviation have been allowed to operate.

Times of India | Related When will India's aviation sector take off again? – Forbes India



SES Finds Success in Q1 Thanks to Long-Term Contracts

SES was able to largely dodge the impact of COVID-19 during Q1. The SES Networks division has grown to represent 40% of the company’s business, while mobility enjoyed 29% year-over-year growth. CEO Steve Collar noted that the company’s earnings stem from “predominantly fixed, long-term contracts” that allowed 85% of the year’s revenue to already be secured. Early in the crisis, the company placed limits on discretionary spending and canceled $194 million in planned capital expenditure over the next four years. SES’ long-term strategy, dubbed Simplify & Amplify, is underway. The plan will optimize the company’s earnings and may separate its video and networks business.

Webwire | Related SES and Isotropic Systems Enter New Phase of Customer Edge Terminal Antenna Development to Unleash O3b mPOWER – Isotropic Systems



How Etihad and Boeing Are Fostering Eco-Friendly Innovation

Etihad Airways, in partnership with Boeing, continues to pursue its long-term sustainability agenda despite cuts to its service amid the COVID-19 pandemic. On Earth Day last month, it released a video that looks at the Greenliner aircraft, its test bed for developing more sustainable operations through the use of biofuels, the reduction of taxi time and the removal single-use plastics from onboard service. "The aim is to have this be a catalyst not just for themselves, but the broader industry," said Sean Newsum, Boeing Commercial Airplanes’ director of Environmental Strategy.  

APEX Media | Related How the Rise in Carbon Consciousness Is Transforming the Air Travel Industry ­– APEX Media



Study Finds MX14 Aero Stain Remover Kills Bacteria

Flitetec, the manufacturer of MX14 Aero, is offering free trials of the cleaning solution to airlines and maintenance, repair and overhaul operators following a lab test that found it effective at killing 99.9% of E.coli, listeria monocytogenes, salmonella typhi and staphylococcus aureus. The company claims it can also rid surfaces of COVID-19. The product is mainly used in the cabin on leather and soft furnishings, as well as on plastic parts, to remove ink and stain marks. It is a biodegradable, water-based solution that does not contain chlorine, bleach or solvent.  

Aviation Pros | Related Latitude Aero’s Deep-Cleaning Approach to Aircraft Cabin Sanitization During COVID-19 ­– APEX Media





Facing the week head-on! Captured at Genève Aéroport by @concordine (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Pierre-Jean Flores is appointed EVP Corporate secretary of Safran Seats. He has a long career within the Safran Group, including Safran Cost controlling Director, Safran Helicopter Engines Corporate Secretary and recently, Zodiac Aerospace Chief Financial Officer.

Safran Seats @SafranSeats


Association News

Over 200 Organizations Have Registered for Post-COVID-19 Airports

Airport and airline reps will want to register now for Post-COVID-19 Airports, this Wednesday’s FTE APEX webinar and pitch session. A panel consisting of PIT CEO Christina Cassotis, AirAsia COO Javed Malik, Jan Richards of Dublin Airport and other industry execs will share privileged insights. Attendees will also hear unique solution pitches from 12 suppliers including NEC, BAGTAG, Copenhagen Optimization and Amorph Systems.


> Quote of the Day

"Mistakes are almost always of a sacred nature. Never try to correct them. On the contrary: rationalize them, understand them thoroughly. After that, it will be possible for you to sublimate them."

Salvador Dali


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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