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June 9, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Financial Aid Continues to Flow in France, Hong Kong, Austria

The French government is providing its local aerospace industry with $17 billion, a figure that includes $7.9 billion in loans previously set aside for Air France as well as support to keep Airbus and smaller companies competitive. Finance minister Bruno Le Maire said the sector is critical for the country’s sovereignty, jobs and economy: “We won't let the world aeronautical market be shared between China and the United States.” Meanwhile, Hong Kong will provide a $5-billion bailout for Cathay Pacific in exchange for a 6% stake in the company and two “observer” seats on the board of governors. And Austria will back Lufthansa’s Austrian Airlines by providing it with $508 million in loans and grants, which should save the majority of the company’s 7,000 jobs.

CBC | Related Goal of massive Cathay bailout is to protect Hong Kong’s role as global aviation hub – South China Morning Post



DEN Pilots Digital Authentication Technology

Denver International Airport is partnering with biometric and identity management company Daon to implement touchless technology throughout the airport. Daon’s IdentityX platform will form the basis for a number of new initiatives including a biometric ID system, mobile health status badge and contactless retail transactions. Daon claims that putting the smartphone at the center of a touchless airport experience will be more comfortable for travelers, more efficient for airports, and more protective of travelers’ personal information. “We view this approach as creating a ‘Safety Dividend’ for DEN travelers, employees and the broader Denver community,” said Daon CEO Tom Grissen.

Fly Denver | Related Touchless, Frictionless Airports on the Horizon – APEX Media



What We’re Made Of: PIT Airport Launches Safe Travel Initiative

Pittsburgh International Airport has launched a program that includes mandating face coverings, practicing social distancing through guided markers, enhancing cleaning and disinfection and implementing new touchless transaction technology. “As a result of the pandemic, we’re ... committing to the highest in safety standards and practices in the industry,” said CEO Christina Cassotis. The What We’re Made Of series looks at how the aviation industry is tackling challenges brought on by the COVID-19 pandemic.

APEX Media | Related What We're Made Of – APEX Media



IATA: Airlines Will Lose $84B in 2020

According to a financial outlook released by IATA, airlines are expected to lose $84.3 billion in 2020 for a net profit margin of -20.1%. Revenues will fall 50% to $419 billion from $838 billion in 2019. In 2021, losses are expected to be cut to $15.8 billion as revenues rise to $598 billion. Many US airlines have said in federal filings that they have given out more credits than usual, and Alaska Airlines told investors last week it has between $500 million and $600 million in outstanding travel credits, about 10 times above average. The company can’t predict when travelers will use the credits, leaving issues of cash burn and obtaining fresh revenue up in the air.

IATA | Related Alaska Airlines Owes Nearly $600 Million in Credits to Travelers That Could Hurt a Recovery – Skift



Economy Seat-Bed Combo Satisfies Need for Comfort and Physical Distance

Zephyr Aerospace, a San Francisco-based startup, is raising capital for a new seating concept designed for premium economy cabins on board wide-body aircraft. The double-decker setup, which features lie-flat seats with side panels, stacked on top of one another, maintains the same seating density as existing premium economy configurations on 90% of airlines worldwide. The lack of moving fixtures and use of lightweight materials means that airlines can save on costs. A telescopic ladder provides access to the upper area and can be removed after boarding. The company’s crowdfunding page offers investors a stock value equivalent to their contribution at a later date.

PR Newswire | Related A lie-flat airline seat for Economy Class travelers – Republic



LSG Group COO Cedes Position as Company Looks to the Long Term

Jochen Müller announced during the LSG Supervisory Board meeting that he will resign from his position as COO effective June 30. The COVID-19 crisis has forced the company to pivot its management to streamline and focus on “long-term prospects.” Müller’s early retirement was mutually agreed upon by chief executive officer Erdmann Rauer and chief financial officer Dr. Kristin Neumann. Müller has been with the company since 2003 and oversaw more than 200 operations in five regions worldwide.

PAX International | Related What We’re Made Of: Erdmann Rauer, LSG Group – APEX Media



ST Engineering’s US Affiliate Victim of Ransomware Attack

Hackers exposed about 1.5 terabytes of data belonging to VT San Antonio Aerospace, the American unit of ST Engineering after the company may have ignored the cybercriminals’ ransom demand. The thieves, collectively known as the Maze group, obtained confidential data such as contract details with various governments, government-related organizations and airlines. The company’s vice-president and general manager Ed Onwe said that the company remains operational, the threat has been contained, certain systems have been disconnected from the network and investigators have been informed. Kumar Ritesh, founder and CEO of cybersecurity firm Cyfirma said that denying ransom payment and subsequently tightening security vulnerabilities is the best course of action.

Straits Times | Related easyJet data breach hits nine million passengers – Breaking Travel News





"This day was a blast. I was filming a segment about gyrocopters and the hobbyists around the UK who love them. We flew over the Silverstone F1 racetrack."

This week, we’re featuring #APEXTreasures from APEX Media director Maryann Simson.

> Tweet of the Day

We welcome the strong plan announced today by the French government. It will help us to mitigate the short-term impacts while ensuring we can rebound when the time is right. Facing an unprecedented crisis, we at Airbus are doing all we can to protect our company & the ecosystem.

Guillaume Faury @GuillaumeFaury


Association News

Prepare for APEX EXPO: Reserve Your Stay in San Diego!

APEX EXPO is looking to be the first significant in-person event for our industry since the COVID-19 outbreak. Consider the extensive hotel options available during your stay in San Diego. As the travel situation evolves, you can book with confidence knowing that our host hotels offer cancellation without penalty. Please let us know if you have any questions or need any assistance with your reservations by emailing We look forward to seeing you this October!


> Quote of the Day

“The reason birds can fly and we can't is simply because they have perfect faith, for to have faith is to have wings.”

J.M. Barrie


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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