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June 10, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


More Airlines Spell Out Cabin Safety Commitments as Number of Travelers Rises

The TSA had its busiest weekend since March, screening over one million travelers. Air traffic in Europe also increased with Eurocontrol reporting a 13% week-over-week bump. Alaska Airlines is the latest carrier to publicize updated sanitization policies: The airline put in place nearly 100 different measures that form its Next-Level Care plan. Face masks will be mandatory, flights will be capped at 65% capacity, aircraft will be cleaned using electrostatic sprayers and onboard service will be limited. Meanwhile WestJet and Eurowings have released videos explaining their safety measures. WestJet will implement temperature checks, seat distancing and aircraft fogging, while Eurowings is promoting distancing measures for passengers and crew.

Travel Pulse | Related Eurowings commits to “Take Care of You” – Inflight Online



Chinese Business Travelers Can Bypass Singapore Quarantine

Singapore is testing a “fast lane” for qualifying business and government travelers arriving from certain Chinese territories that will allow them to bypass a mandatory 14-day quarantine. The process involves obtaining itinerary approval from the government, undergoing COVID-19 tests before and after landing and an isolation period of 24-48 hours. They are barred from taking public transit and must install a contact tracing app on their phone. Singapore’s fast-lane concept may be applied to visitors from other countries in the future. In other news, Gatwick Airport is set to reopen its North Terminal after a two-month closure. The move comes as easyJet, Wizz Air, Ryanair, Belavia, Vueling and Blue Island resume services there.

Executive Traveller | Related Gatwick to reopen North Terminal – Business Traveller



Autonomous Wheelchairs Roll Out at Haneda

After successful trials dating back to 2019, Haneda International Airport confirmed that it will offer the Whill Autonomous Drive wheelchair to travelers who have difficulty walking long distances and individuals with limited mobility. When in operation, the wheelchair automatically distances itself from others, which Whill believes will further help reduce the spread of germs; it also does not require someone to push it from behind. The device will transport travelers in Terminal 1, and returns to its base automatically.

Whill | Related Upward Mobility: Self-Driving Wheelchairs at Tokyo’s Narita Airport – APEX Media



Emirates’ New Premium Economy Cabin Ready to Go

Emirates president Tim Clark revealed that its brand-new Airbus A380 superjumbo jets fitted with highly anticipated premium economy seats are parked at the airframer’s facility in Toulouse “waiting to go.” Clark has described the seats as a railway-style "sleeperette" design that cradles the legs and feet and features 10-inch recline, additional legroom and 38 inches of pitch. The airline’s entire fleet is grounded as the COVID-19 crisis continues. In order to protect its liquidity, the company will not retrofit the new seat into existing A380s and Boeing 777-300ERs as planned. Airbus announced in February 2019 that it would stop producing the A380, given the lack of orders, and will deliver the final A380 to Emirates in 2021.

Executive Traveller | Related Unpacking the Perks of Premium Economy – APEX Media



Factorydesign and Thompson Aero Prove That Breaking From Tradition Has Its Rewards

When developing the new VantageSolo Seat, what Factorydesign calls “the world’s first all-aisle-access, lie-flat bed specifically designed and optimized for narrow-body, single-aisle aircraft,” the studio and its partner Thompson Aero Seating decided to go back to the drawing board, rather than adapt an existing wide-body solution. The result was an inward-facing angle, which Factorydesign founder Adam White says offers as high a density as possible. This article is part of a series that focuses on 10 of the aviation industry’s top design firms. It was first published in the April/May issue of APEX Experience magazine.

APEX Media | Related Factorydesign conceives a new Covid-19 idea, ideal for LCCs. Introducing HeadZone – The Design Air



Spanish Tannery’s Leather Keeps Bacteria at Bay

Spanish tannery Tenerias Omega’s response to heightened traveler expectations in the wake of the COVID-19 crisis comes in the form of antibacterial leather. The product comes in two ranges and a variety of colors. Various coatings are applied during manufacturing which prevent bacteria from penetrating the leather and the products have been tested to meet ISO’s antibacterial guidelines. The company also offers a biodegradable leather disinfectant solution that kills 99.9% of germs, bacteria and viruses. Alberto Navarro, managing director of Tenerias Omega, said that the new products were “designed to help restore human confidence in air travel.”

Aircraft Interiors International | Related Airbus launches internal program to innovate for post-pandemic travel – Runway Girl Network



Singapore Airlines’ KrisFlyer Members Can Pay It Forward

KrisPay, the system that allows Singapore Airlines customers to convert their KrisFlyer frequent flyer miles into spendable cash, has launched a new campaign called KrisPay It Forward. The goal of the project is to donate 100,000 snacks, half of which will come courtesy of Singapore Airlines, to healthcare, migrant and conservancy workers in Singapore, along with public transport operators and taxi drivers, whom the company calls the “unsung heroes” of the COVID-19 crisis. KrisFlyer members can use the KrisPay app to donate snacks such as samosas, muffins and doughnuts that cost 450 miles each. The food will be prepared by Singapore-based establishments, providing a boost to local businesses.

TR Business | Related Introducing KrisPay – Singapore Airlines





"Snapped this photo on approach to YYT. I always get butterflies when landing on Canadian/home soil."

This week, we’re featuring #APEXTreasures from APEX Media director Maryann Simson.

> Tweet of the Day

Wearing my uniform after 3 months! @IndiGo6E

Ritu Rathee @captriturathee


Association News

The Latest Issue of APEX Experience Asks, "Where to From Here?"

The June/July issue of APEX Experience, the first-ever digital-only issue, features data specialists, designers, academics, inventors, airlines and the APEX, IFSA and FTE communities addressing what the passenger experience will look like on the other side of the pandemic. “What We’re Made Of,” our cover title, is a statement about the airline industry's resilience and also the name of our Q&A series that offers a glimpse into how individuals are coping with the challenges brought on by COVID-19. This issue also recalls the disruptions the airline industry has weathered in recent history – SARS, 9/11, economic recession, Y2K – and turns to China to see what its recent resurgence in domestic flights may mean for the rest of us.


> Quote of the Day

“It is generally assumed that sophistication equals results, brilliance and performance, but does it really?”

Rachel Barnett, Acro Aircraft Seating
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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