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June 11, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Lufthansa, Heathrow Job Losses; flydubai Pilots on Unpaid Leave

Lufthansa is planning to cut 22,000 jobs, half of which will be in Germany, as a result of COVID-19. The airline employs 135,000 people worldwide. Michael Niggemann, Lufthansa’s labor director, said, “Without a significant reduction in personnel costs ... we will miss the opportunity of a better restart ... and risk that Lufthansa Group will emerge from the crisis significantly weakened." London Heathrow Airport has already cut a third of its managerial roles, and due to the UK’s 14-day quarantine rules, has said it cannot rule out further job losses. Flydubai has reportedly extended its period of reduced pay for staff indefinitely and placed numerous pilots on unpaid leave.   

BBC News | Related Heathrow operator cuts jobs as quarantine measure prolongs traffic misery ­– FlightGlobal



China Express Airlines Orders 100 COMAC Aircraft

A new strategic partnership agreement will see China Express Airlines purchase 100 aircraft from the Commercial Aircraft Corporation of China (COMAC) for delivery from this year onward. The order will consist of a mix of ARJ21s and C919s, although the number of each type has not been specified. The C919 is still undergoing flight tests, but it is expected to receive airworthiness certification in 2021. According to China Express, the two companies will also deepen their cooperation when it comes to aircraft design, optimization, maintenance and services.

Reuters | Related Comac Travels A 'Distant, Difficult Road' To Future – AIN Online



LaGuardia Unveils New Terminal B Arrivals and Departures Hall

The arrivals and departures hall at New York LaGuardia’s Terminal B – to be used by Air Canada, American Airlines, Southwest Airlines and United Airlines – will open to the public on June 13, marking a significant milestone in the airport’s $8-billion transformation. Spanning 850,000 square feet across four floors, the hall features 75 check-in kiosks, 17 bathrooms, 17 shops and restaurants, 16 designated security lanes and nine baggage carousels. It also showcases four permanent public art installations commissioned by Public Art Fund in partnership with LaGuardia Gateway Partners to reflect New York’s vibrant spirit. When finished, the new Terminal B will include 1.3 million square feet of space.

Port Authority NY NJ | Related Art That Might Make You Want to Go to La Guardia – New York Times



US Airlines Introduce Health Checklists, Anti-COVID-19 Tech Proliferates

The aviation industry is continuing to introduce measures and technology aimed at preventing the spread of COVID-19. United Airlines now requires passengers to complete a “Ready to Fly” checklist, which asks whether they have had COVID-19 symptoms or had close contact with someone who has COVID-19 in the past 14 days; and if they have been diagnosed with the virus in the past 21 days. Alaska Airlines will introduce a similar checklist on June 30. Delta Air Lines has announced a Global Cleanliness division, Abu Dhabi International Airport is deploying touchless elevator technology designed and manufactured by UAE startup Meta Touch, and Priority Pass owner Collinson has partnered with Grab on a digital ordering solution for food and beverage in airport lounges. 

USA Today | Related Abu Dhabi Airports introduces touchless elevator technology – Arabian Aerospace



China’s Domestic Air Travel Surge Offers Hope

Air travel in China continues to grow since domestic flights resumed just ahead of the country’s Labour Day holiday in early May. According to air4casts data, last week, the number of operating flights reached 60% of what they were around the same time last year. Before the holiday, China’s lifting of restrictions had been gradual and uneven, with a 14-day quarantine required for domestic travelers arriving in Beijing, for example. China Aviation Valuation Advisors chairman David Yu, also an adjunct professor at New York University’s Shanghai campus, says “Quarantine makes people weary. But over time, restrictions will decrease as you see nothing bad happens.”

APEX Media | Related Chinese domestic air travel recovery continues – DFNI Online



Inflight Dublin to Distribute Dude Perfect Content to Airlines

Inflight Dublin has gained exclusive in-flight distribution rights for content created by Texas-based group Dude Perfect, which runs a YouTube channel targeted at global sport and trick-shot fans. Each week, the group posts new stunt videos and humorous skits, which have amassed 51 million followers and over 10 billion views. “[These] fun and entertaining videos are a great addition to our traditional in-flight entertainment offering, and growing catalog of YouTube and wellness content,” said Barry Flynn, Inflight Dublin’s CCO. 

Inflight Dublin | Related Inflight Dublin Offers COVID-19 Communication and Temperature Screening Solutions – APEX Media



AIX’s Passenger Experience Conference Is Going Virtual

Reed Exhibitions has announced that this year’s Passenger Experience Conference, which was canceled alongside Aircraft Interiors Expo (AIX) due to COVID-19, will take place as a series of free webinars. Running once per week from June 17, six webinars will take the form of panel discussions on topics including “The outlook for aircraft interiors,” and “Developing lightweight products for the cabin.” Polly Magraw, event director at Reed Exhibitions, explained, “The aviation industry faces unprecedented challenges and more than ever, we recognize the importance of facilitating a space for professionals to learn from their peers, share knowledge and support each other during this time.”

Passenger Experience Conference | Related Spirit, Finnair and JAL Execs on Navigating the COVID-19 Crisis – APEX Media





"Plane spotting on holiday in Fuerteventura a few years ago!"

This week, we’re featuring #APEXTreasures from APEX Media director Maryann Simson.

> Tweet of the Day

Which country borders are open? Where are there (dreaded!) quarantine restrictions? IATA created an interactive world map to help you understand COVID-19 travel regulations, country by country.



Association News

The Weekly Wrap Episode 8: Behind the Scenes of the First Digital-Only Issue of APEX Experience Magazine

Tune in to tomorrow’s episode of The Weekly Wrap on APEX’s YouTube channel to get the lowdown on this week’s biggest aviation news, from the controversial 14-day quarantine implemented by UK government to the changing relationship between Delta Air Lines and its in-flight connectivity provider, Gogo. Viewers will also find out more about the creation of APEX Media’s first-ever digital-only APEX Experience magazine from its deputy editor Valerie Silva, who shares her favorite stories from the issue. In the meantime, watch previous episodes. 


> Quote of the Day

“The pandemic is an emergency prompt to get going on things that we needed to get going on anyway.”

Devin Liddell, Teague
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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