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June 18, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


LATAM Argentina, LEVEL Europe Cease Operations

LATAM Airlines Argentina is to cease operations due to “current market conditions, exacerbated by the impact of the COVID‐19 pandemic and the difficulty of building structural agreements with local industry actors,” it said in a statement. Last month, LATAM entered its Chile, Peru, Colombia, Ecuador and US subsidiaries into Chapter 11 bankruptcy reorganization while continuing operations. Its Brazilian affiliate wasn’t included in the filing due to ongoing discussions with the Brazilian federal government about financial support. It has also been announced that Vueling subsidiary LEVEL Europe is filing for insolvency. The Vienna-based carrier, which operated six Airbus A320s, is a separate entity to long-haul International Airlines Group (IAG) member LEVEL, which currently remains unaffected. 

Travel Weekly | Related ­IAG Airline Level Europe To File For Insolvency – Simple Flying



Copa Airlines Fined $450,000 for Operating Unlawful US–Venezuela Flights

The US Department of Transportation (DOT) has issued Panama-based Copa Airlines with a $450,000 fine for transporting passengers between the US and Venezuela after a prohibition on foreign air carriers operating the route came into effect on May 15, 2019. After the order was introduced, Copa Airlines sold more than 5,000 one-stop itineraries and transported more than 15,000 passengers between the two countries. Copa responded with a statement that it “understands the seriousness of the matter, cooperated fully with DOT in the investigation, and has taken considerable and substantive steps to avoid future violations.”

Reuters | Related Copa to slash flights and jobs as industry faces 3-year revival – MENAFN



Nolinor Aviation Opts for Expliseat’s 158 TiSeat E2 on Three 737-400s

Canada-based charter airline Nolinor Aviation has chosen to equip three Boeing 737-400s with Expliseat’s 158 TiSeat E2 economy-class seats, designed for flights of up to seven hours. Expliseat claims that the product, which is made of titanium and carbon fiber and features a 4.5-inch recline, is 40% lighter than other certified economy-class seats and will save Nolinor Aviation 1.1 tons in weight per aircraft. Nolinor Aviation hopes that the 737-400s, which were acquired in May, will provide its clients with more flexibility post-COVID-19. “Our market shares in Canada are rapidly growing, with more than 3,000 TiSeat models flying on Dash 8, ATR and Boeing 737 aircraft,” said Expliseat’s CEO, Benjamin Saada.

Aircraft Interiors International | Related De Havilland Canada Announces Expliseat's Ultra-light Seats as an Optional Feature for the Dash 8-400 Aircraft – Newswire



Where to From Here? How Air Travel Will Change After the Pandemic

Flight traffic numbers pummeled by the pandemic reveal the unprecedented nature of the crisis at hand, as does the industry’s speedy adoption of evermore stringent sanitization and hygiene measures. But when it comes to the airline passenger experience of the future, data experts, futurists, academics and inventors say we may come to see more evolution, than revolution: a farrago of old ideas finding new audiences, of pre-existing trends and technologies getting fast-tracked to implementation and a reckoning of practices and processes that was perhaps already overdue.

APEX Media | Related APEX Experience: Latest Issue



AR Solution Enables Touchless Access to Safety Cards, In-Flight Menus

Moviebill, which is the exclusive augmented reality (AR) partner to Regal Cinemas in the US and has created content for major studios like Disney, Paramount and Warner Brothers, has launched a solution called Inflight powered by Moviebill to offer airline passengers touchless access to onboard literature. Using their mobile devices, passengers can scan a marker – such as the airline logo – and access an airline’s safety cards, menus and in-flight magazines. Moviebill’s founder and CEO James Andrew Felts said that, as well as catering to the “COVID moment,” which has spawned the need for more touchless solutions, users of AR have longer dwell-times and higher clickthrough rates. 

APEX Media | Related Qatar Launches Facebook AR Football Game – APEX Media



What Will Airline Bailouts With Carbon Contingencies Mean for Aviation?

Airlines around the world have been forced to accept government bailouts that provide a lifeline during the COVID-19 crisis. While US airlines were able to dip into $50 billion worth of funds with limited ecological constraints, a couple of European countries, including France and Austria, have attached green strings to the financial relief they are providing. Air France press officer Mathieu Guillot told APEX Media that Air France plans on reducing its CO2 emissions by 50% on domestic flights to and from Paris-Orly and on region-to-region flights within France by 2024 to fully meet the demands of the French government.

APEX Media | Related How the Rise in Carbon Consciousness Is Transforming the Air Travel Industry – APEX Media



Etihad Guest Members Can Now Earn Points on Everyday Spends

The Etihad Guest mobile app for members of Etihad Airways’ loyalty program now allows users to link up to five Visa cards to their account. For every AED 3 spent at stores in the UAE’s Yas Mall, World Trade Center Abu Dhabi Mall (WTC) and Al Jimi Mall, they will earn one Etihad Guest Mile and one Tier Mile. “At a time when travel is restricted, Tier Miles, usually only earned by flying or spending on an ADCB or FAB co-branded Visa credit card, will now be rewarded to members for everyday spends, helping them move up to the next level in the Etihad Guest program,” said Robin Kamark, Etihad Aviation Group’s CCO.

Future Travel Experience | Related The Green Team: How Etihad and Boeing Are Fostering Eco-Friendly Innovation – APEX Media





“Minimal Assembly Required,” written by @designerjet, looks at how aircraft seating manufacturers are adopting a “less is more” attitude with low-part-count solutions.

This week, we're featuring content from the first-ever digital-only issue of #APEXExperienceMag.

> Tweet of the Day

After more than 8 years of service @INDairport , @TSA explosive detection canine TTirado has officially retired. He was adopted by his handler Keith Gray and will spend retirement at home with his family. Check out this clip of his final bag search and reward!

Mark Howell @TSAMedia_MarkH


Association News

Sign Up for the Third APEX Content Market Quiz

They say good things come in threes. (The three musketeers would certainly agree! Did you know there have been 24 versions of the film – including silent films?) That’s why we’re bringing the Virtual APEX Content Market Quiz back for a 3rd edition on Tuesday, June 23 from 12:30 p.m. to 1:00 p.m. EDT. This quiz will be based around three themes: tech, travel and a mystery category. Even if you already entered your email to receive an invitation for previous quizzes, please sign up again.


Episode 9 of The APEX Weekly Wrap Lands Tomorrow

Don’t miss tomorrow’s episode of The APEX Weekly Wrap, featuring an interview with CEO of the Airline Catering Association, Fabio Gamba, about its new guidelines for safe business operations throughout the COVID-19 crisis. Hosts Maryann and Seth also talk about two new solutions focused on air filtration in the aircraft cabin, and the announcement that the 2020 Crystal Cabin Award ceremony has been postponed until next year.  Watch previous episodes of The APEX Weekly Wrap and subscribe to APEX's YouTube channel.


> Quote of the Day

"None of us can ever imagine a future where we don’t go anywhere.”

Peter de Jager, Y2K: An Autobiography
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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