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July 7, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Gogo Enables Connectivity at Lower Altitudes, Regional Flights to Benefit

Gogo will lower its longstanding altitude threshold for connectivity from 10,000 feet above ground level to 3,000 feet beginning July 20. Approximately 1,300 business jets and 40% of commercial regional jets will benefit from the change, which means that most travelers will receive an extra 15 to 20 minutes of connectivity during their flight. Gogo is offering the additional service free of charge. The functionality will require ground system modifications and will be enabled via a remote software update. Performance at low altitudes can vary across locations, and the company’s service guarantees are only in effect once the aircraft reaches 10,000 feet.

Gogo | Related Gogo Business Aviation Showing Strong Recovery, Hits 3,000 Daily Flights – Gogo



US Holiday Weekend Saw Packed Planes; European Industry Faces Turbulence

During the US holiday weekend, the TSA screened more than 700,000 travelers per day, representing the highest totals since mid-March. US Senator Jeff Merkley was on a full American Airlines flight on July 6 and his discomfort motivated him to draft a bill that would enforce the blocking of middle seats during the pandemic. In Europe, Lufthansa’s executive board has approved a second restructuring program that will cut board, leadership and admin staff, as well as limit new aircraft purchases and reduce fleets. The company estimates it has a personnel surplus of at least 22,000 employees. Meanwhile, Austrian Airlines has been approved for $169 million in state grants.  

Travel Pulse | Related Lufthansa launches second set of measures of its restructuring program – Lufthansa Group



CARES Act Expiry Date Looms Large for US Aviation Industry

The CARES Act stipulates that airlines accepting financial aid must avoid involuntary layoffs and furloughs until September 30, effectively delaying an unavoidable contraction of the industry. Estimates suggest US fleets could collectively shrink over 20% by 2021. Airlines have stated that involuntary employment reductions are in the cards: Delta Air Lines notified its pilot union that it could furlough 2,500 pilots later this year, while United is aiming to reduce its management and administrative staff by 30% and JetBlue said 300 employees could be laid off after October 1. Unions are waiting to see what the landscape looks like come fall, and are lobbying for an extension of the CARES Act payroll support period in the meantime.

Skift | Related Pilots Were Once in Short Supply. Now They’re Losing Their Jobs. – New York Times



With Cash Dwindling, Global Eagle Hints at Chapter 11

Global Eagle may be forced to file for Chapter 11 bankruptcy protection as the COVID-19 pandemic affects the company’s liquidity and revenue opportunities. The company’s cash reserves decreased 43% over the last few months. Many of Global Eagle’s customers are based outside of North America in regions that were first struck by the crisis. As such, the company lost a significant number of contracts in Q1. Some customers have delayed payment or filed for insolvency protection. Global Eagle has applied for a US Treasury Loan under the CARES Act and has announced additional job losses and a further consolidation of its offices.

Inflight Online | Related IFEC ready to aid airlines impart new inflight protocols to passengers – Runway Girl Network



CAAC Punishes Airlines for Carrying Infected Passengers

In an effort to open the nation’s borders while maintaining low rates of infection, the Civil Aviation Administration of China (CAAC) has imposed a policy that will suspend routes of flights that carry passengers infected with COVID-19 and allow airlines to double the frequency of routes that have not carried infected passengers for three consecutive weeks. Today, US-Bangla Airlines became the first international airline to be reprimanded by China after five passengers on the airline’s Dhaka–Guangzhou flight tested positive for COVID-19. That route will be suspended for one week. China Southern Airlines and Sichuan Airlines have also faced domestic route suspensions.

Sixth Tone | Related Airlines Will Be Punished If Passengers Have COVID-19 Under China’s New System For Flight And Travel Restrictions – Forbes



Barfield to Distribute Electrostatic Disinfection System

Barfield, an American subsidiary of Air France Industries KLM Engineering & Maintenance, is now a distributor of an electrostatic disinfection system manufactured by On Target Spray Systems. Barfield says the technology is three times quicker than traditional fogging methods. While the system’s roller cart, air compressors and sprayer were designed to be used on aircraft cabin interiors and exteriors, On Target president Willie Hartman said the system could also reach a wider market.  




[PHOTOS] IpVenture Seating Concept Envisions Cubicles in the Cabin

IpVenture is not a proponent of blocking or rotating the middle seats on aircraft, as it provides inadequate social distancing and could lead to higher prices. The company’s solution is a reimagining of traditional cabin seating. Its patented design involves a staggered layout that has two decks in the middle section of a row. Middle seats are angled to give solo passengers their own semi-private cubicle, while pairs of window seats are surrounded by dividers. The design maintains seating capacity, provides individual armrests and allows seats to recline at a 45-degree angle.

Businesswire | Related Airplane Seats In the Wake of a Pandemic – IpVenture





All the action in one pic! Captured at Los Angeles International Airport.

This week, we're highlighting the work of Jimmy Wu, which was featured in the latest issue of #APEXExperienceMag. Read it here.

> Tweet of the Day

Your safety is our priority, which is why we have designed an information portal to share health and well-being updates from oneworld member airlines and major airports.

oneworld Alliance @traveloneworld


Association News

Make Your Voice Heard: Take the APEX/IFSA Member Survey

With this year's EXPO cancelled, APEX and IFSA are working through a number of activities, including official written notifications, hotel and vendor releases, and legal review. How can you help? Take our quick airline or supplier survey as soon as possible to help us determine how best to serve your needs moving forward!


> Quote of the Day

“We should be reaching out to customers to keep them engaged and excited to book their next trip, ask them where they might like to travel and personalize offers specifically to where they want to go!”

Vy Duong, American Airlines
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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