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July 10, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


US Airlines Temper Expectations; TSA Makes Safety Improvements

Many regions in the US are struggling to keep COVID-19 levels under control, which has led to new self-quarantine mandates in some states and lessened appetite for travel. At least five US airlines have warned they would pump the brakes on future flight resumptions. United Airlines went further, saying it is considering slashing some August flights it had recently announced. The TSA screened over 600,000 travelers on Wednesday, a marked improvement from the sub-100,000 levels seen in April. A TSA whistleblower decried the infection rate among staff, which led to new health measures being implemented last week. Officers must clean or change their gloves between interactions with travelers and will wear face shields along with masks.

Skift | Related TSA Implements New Safety Procedures – Travel Pulse



The Weekly Wrap: Ka-Band Comes to China, LAV4ALL's Accessible Lavatory Concept

This week’s wrap addresses a host of in-flight connectivity (IFC) news, from Gogo’s move to enable IFC at 3,000 feet to FTS’ XStreamSAT becoming the first Ka-band system to launch in China with Qingdao Airlines. Hosts Maryann Simson and Seth Miller chat to Christian Mundigler, VP Aftermarket Services at FACC, about the company's LAV4ALL concept and how it was designed to give passengers with disabilities more independence and privacy. And finally, they look at how airline alliances have come together to communicate with passengers about changes to air travel, and investigate how On Target Spray Systems' Electrostatic Cart disinfects aircraft cabins.  

APEX Media | Related Subscribe to the APEX Media YouTube channel



Dutch Investigators Pin Russia in MH17 Tragedy

The Dutch government is taking Russia to the European Court of Human Rights after new intelligence links the country to the missile system that shot down Malaysia Airlines flight MH17 over eastern Ukraine. The incident happened in 2014 after Russian-backed rebels seized the area. The Boeing 777 jet was carrying 298 people from 10 different countries. Russia has not commented on the latest move, which Netherlands Foreign Minister Stef Blok describes as a step closer to the goal of achieving justice for the victims.

BBC | Related Court In MH17 Trial Grants Defense Request For Additional Investigations – Radio Free Europe



IdeaNova Adds Dynamic Advertising to InPlay Player 6

IdeaNova Technologies has integrated the latest version of its in-flight entertainment (IFE) software, InPlay Player 6, with Inflight Media Digital’s AirSAS ad server to enable the monetization of video content across seatback and wireless IFE systems. Both pre-roll and mid-roll ad insertions are available through the AirSAS platform, according to campaign management rules set and approved by airlines. The ads themselves can be traded programmatically via the connection between AirSAS and IMD’s in-flight advertising private marketplace, AirPMP. Users of InPlay Player 6’s new ad playback feature will be able to view markers showing where the ads will be and make use of its ad skip functionality, which allows passengers to skip ads after a mandatory viewing time has expired.

APEX Media | Related IdeaNova Introduces Latest IFE Player With Fast Playback Feature – APEX Media



APT Satellite Launches Inaugural Geostationary Satellite

Yesterday’s launch of the Apstar-6D, a high-throughput satellite with a total capacity of 50 gigabits per second, was a success. APT Mobile SatCom, a company run by APT Satellite of Hong Kong and other organizations, described the Apstart-6D as the first of a global system of three or four satellites for broadband connectivity to aircraft, ships and remote locations. It is the highest capacity satellite covering China, with 90 Ku-band user beams for customers and eight Ka-band beams to link to gateway stations.

Spaceflight Now | Related APT Satellite nets $21 million from Apstar-6 insurance claim, next satellite delayed – Space News



LCY Seeing “Massive Demand” for International Routes

London City Airport shut down for nearly three months due to the coronavirus pandemic. Now, the facility is reporting that bookings for its first post-COVID-19 international flights to destinations that have removed quarantine restrictions have “exceeded expectations.” The flights in question are operated by BA CityFlyer with service to Palma de Mallorca, Ibiza, Málaga and Florence. “It’s clear that customers value the safe, careful and speedy environment that we’ve created,” said the airport’s chief commercial officer, Richard Hill. More international routes will resume in the coming months. In an airport survey of 4,700 travelers, 79% said they were likely to travel when they are told it is safe to do so by authorities.  

Business Traveller | Related BA CITYFLYER TO LAUNCH LONDON-BELFAST ROUTE – Insider Media



Hyderabad International Airport Installs Electronic Parking Payment

Payment at Hyderabad International Airport’s parking facility is now contactless. The airport scaled up its partnership with the National Electronic Toll Collection program, purveyors of an RFID toll payment device called FASTag, which is affixed to a vehicle’s windscreen. Airport visitors belonging to one of 10 FASTag issuing banks can now use their RFID tag to pay for parking without the need for receipts or cash. The service will support more banks in the coming weeks.

The Hindu Business Line | Related Hartsfield-Jackson to allow Peach Pass for payment at new parking deck – AJC





Speedbird on a sunset arrival. Captured at Vancouver International Airport.

This week, we're highlighting the work of Jimmy Wu, which was featured in the latest issue of #APEXExperienceMag. Read it here.

> Tweet of the Day

A special day; first flight in five months. Great to see everybody adhering to the simple rules that keep us all safer in the skies. #readytofly @IATA @easyJet

Jane Hoskisson @JaneyHoski


Association News

The Latest Issue of APEX Experience Asks, "Where to From Here?"

Apex Experience Magazine Issue 10.3 CoverThe June/July issue of APEX Experience, the first-ever digital-only issue, features data specialists, designers, academics, inventors, airlines and the APEX, IFSA and FTE communities addressing what the passenger experience will look like on the other side of the pandemic. This issue also recalls the disruptions the airline industry has weathered in recent history – SARS, 9/11, economic recession, Y2K – and turns to China to see what its recent resurgence in domestic flights may mean for the rest of us.


Make Your Voice Heard: Take the APEX/IFSA Member Survey

With this year's EXPO cancelled, APEX and IFSA are working through a number of activities, including official written notifications, hotel and vendor releases, and legal review. How can you help? Take our quick airline or supplier survey as soon as possible to help us determine how best to serve your needs moving forward!


> Quote of the Day

"Airlines are not in the impressions business, where bulk is the only thing that matters. Airlines are in the people business."

Andy Rosen, consultant, chair of ADWG
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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