No Images? Open in Browser

July 20, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


France Receives UIA Black Box, Begins Investigation

Over six months after Ukraine International Airlines Flight 752 was shot down over Iran, Iranian authorities have sent the flight data recorders to France for investigation. The French Bureau of Enquiry and Analysis for Civil Aviation Safety is hosting representatives from UIA, Boeing, Safran, ICAO and regulators representing the nationalities of the 176 victims. This morning, audio from the cockpit was successfully downloaded. Iranian officials claim that an incorrect setting on a missile monitoring system led locals to believe Flight 752 was an enemy aircraft heading toward Tehran, when in reality it was departing from the capital.

Aerotime | Related Audio from Flight PS752's cockpit downloaded this morning, says TSB – CBC



Aeroflot Reveals Growth Plans, Hopes to Become Top 10 Aviation Group

A recently published long-term growth strategy shows that Aeroflot Group aims to operate 600 aircraft by 2028, an increase of 250 over its current fleet. The expansion plan is called 30/30 because it calls for a 30% increase in passenger traffic along with a 30% decrease in economy-class fares. The group plans to serve 130 million travelers per year, with budget travel subsidiary Pobeda serving as many as 65 million. Aeroflot CEO Vitaly Saveliev said the “ambitious” goal would place it in the top 10 global aviation groups.  

Business Traveller | Related Russia's Aeroflot moves to sell Aurora subsidiary – CH Aviation



EasyJet Pilots Hold No-Confidence Vote in COO; Icelandair Strikes Crew Deal

British Airline Pilots Association (BALPA) members employed by easyJet filed a vote of no confidence in the airline’s chief operating officer, Peter Bellew, after it was announced that the carrier was planning on laying off over 700 pilots. BALPA said the move shows a “serious and widening rift between easyJet pilots and the airline’s senior management.” The airline is looking to reduce overall staff by 30%. Meanwhile, negotiations have improved between the Icelandic Cabin Crew Association and Icelandair, leading to the signing of a new collective bargaining agreement that rewards them with competitive compensation. Talks turned sour last week after the airline announced it would fire its flight attendants, temporarily replacing them with pilots.

Business Travel News Europe | Related ICELANDAIR, FFI SIGN COLLECTIVE AGREEMENT – Airways Mag



Hawaii Airports to Implement Passenger Screening Tech This Month

The government of Hawaii has accepted a $37-million proposal by NEC Corporation of America and its partner company, Infrared Cameras, to implement passenger screening technology at publicly owned airports in the state. The rollout will be accomplished in three phases. First, temperature scanners will be installed at gates of arriving transpacific flights this month. Later, the scanners will be installed at all gates. The last phase, expected to be completed by December 31, will see facial recognition equipment be installed. This will help airport staff identify travelers with fevers. To protect their privacy, photos will not be shared with outside agencies and will be deleted after 30 minutes.

Airport Technology | Related Major U.S. Airlines Pledge to Refund Tickets for Passengers Who Are Denied Access if Federal Authorities Begin Checking Temperatures at Airports – A4A



AA Deploys New Wi-Fi Portal and Touchless Tech

American Airlines (AA) is rolling out a new in-flight Wi-Fi portal for domestic flights,, that makes logging on easier. Passengers can now purchase internet access using their AAdvantage credentials, which are pre-associated with a credit card, on flights equipped with Gogo and Viasat services. Alternatively, travelers can use their Gogo Wi-Fi subscription or purchase internet access as a guest. The airline is also planning to introduce a new Wi-Fi subscription plan. Elsewhere, AA announced that it will install touchless check-in and baggage printing kiosks for domestic flyers at over 230 airports.

American Airlines | Related United Airlines launches touchless check-in at Heathrow – Breaking Travel News



Etihad and Boeing Will Restart EcoDemonstrator Program in August

Etihad Airways and Boeing will collaborate in August under the ecoDemonstrator program for the seventh time since the initiative was launched in November 2019. The upcoming tests will explore ways to reduce emissions and noise using a 787-10 Dreamliner, four weeks before the airline enters that model of aircraft into service. NASA and Safran Landing Systems will provide noise measurement sensors. Data that is collected will be used to validate aircraft noise prediction processes and the sound reduction potential of aircraft designs. Test flights will use a blend of sustainable fuel.  

Boeing | Related The Green Team: How Etihad and Boeing Are Fostering Eco-Friendly Innovation – APEX Media



Sustainable Jet Fuel Now Powering Airbus Hamburg's Commercial Deliveries

Airbus is expanding its sustainable aviation fuel operations. Customers taking delivery of commercial jets from Airbus Hamburg can opt to receive them with sustainable fuel in their tanks. On Friday, Air Transat became the first airline to do just that, accepting two new A321LRs that will fly to their home base in Montreal with a 10% sustainable aviation fuel blend supplied by Air BP and produced by Neste. Both delivery flights will be carbon-neutral via the purchase of carbon credits. Airbus deliveries with sustainable fuel have been available since 2016, first offered by the company’s main production facility in Toulouse, France, followed by that of Mobile, Alabama.

Airbus | Related [VIDEO] APEX Insider: Air Transat’s New A321neoLR – APEX Media





An ode to the curves of the Air France Airbus A380. Captured at Paris Charles de Gaulle Airport by @thomas_arnoux_photography (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Can you believe it's been 51 years to the day since we landed on the moon? Neil Armstrong, Apollo 11 commander, works at the Lunar Module "Eagle" on the historic first extravehicular activity (EVA). Buzz Aldrin took the photo.

NASA HQ PHOTO @nasahqphoto


Association News

Stay In-the-Know About the Impact on Coronavirus on the Aviation Industry

The coronavirus crisis presses on, and airlines are constantly adjusting their schedules as governments around the world update their entry requirements. To keep tabs on industry goings-on, and trace the beginnings of its recovery, keep this page handy. It’s updated daily with insights courtesy of trusted news sources and stories from our exclusive network of members.


> Quote of the Day

"Breathing air that has been filtered and oxygenated naturally has been proven to improve moods and reduce stress."

Dr. Don Mordecai, Kaiser Permanente
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2020. All rights reserved.