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July 31, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airlines Report Billions Worth of Losses; United Cuts ExpressJet

International Airlines Group (IAG) is looking to raise €2.75 billion after losing more than €4 billion in the first half of this year. ANA announced a $1-billion loss in its first-quarter results, while Air Canada and Air France-KLM reported second-quarter losses of $1.75 billion and €1.5 billion, respectively. United Airlines Holdings board member Edward Shapiro has liquidated all of his shares in the company, amounting to more than $5.25 million. The airline announced yesterday that it will cut its contract with regional carrier ExpressJet, meaning Commutair will be the sole operator of UAX ERJ-145 aircraft.




APEX Weekly Wrap: Seat Designs for Sky and Space

This APEX Weekly Wrap episode sees hosts Seth Miller and Stephanie Taylor chat to Tapis Corporation’s sales director, Matthew Nicholls, about the seating concept his company developed with Molon Labe and Simona Boltaron to ensure safe, hygienic air travel for economy-class passengers. Also discussed is how airlines and ancillary revenue providers are offering new paid-for seat-blocking solutions, and of course, the unique features of Virgin Galactic’s newly unveiled SpaceShipTwo cabin interior.

APEX Media | Related Subscribe to the APEX YouTube channel



Collins Aerospace Adds QR Code Functionality to Common-Use Airport Kiosks

Collins Aerospace is launching technology today that enables travelers to interact with an airport kiosk via their smartphone by scanning a QR code. The company claims that any kiosk can be converted in this manner through a simple software modification. Christopher Forrest, VP, Global Airport Systems at Collins Aerospace, notes that airlines have launched similar solutions, but the challenge remains with kiosks that are common-use. “Instead of an airline-dedicated solution, it can be an airport-wide solution,” he said. By the end of the year, Collins will release an infrared sensor-based version that will allow kiosk inputs via hand motions.

APEX Media | Related Collins Launches SelfPass Biometric Solution at Bristol and Dublin Airports – APEX Media



Boeing Delays Push Back New SIA Product Launch, Jetstar to Resume New Zealand Service

Singapore Airlines has been forced to delay the launch of its new Boeing 777-9 first and business classes, following an announcement made earlier this week that the airframer would only be delivering the aircraft in 2022. As a result of these delays, the flag carrier now believes its new premium offering will take to the skies closer to the mid-2020s. Elsewhere in Asia-Pacific, Jetstar says it plans to restore 90 percent of its domestic schedule in New Zealand in August, amounting to approximately 100 return flights per week.

Executive Traveller | Related Jetstar to restart 90 per cent of its New Zealand flying schedule – Business Traveller



United Implements Automated Chat Function for Cleanliness-Related Questions

As part of United Airlines’ CleanPlus program, passengers can now text “Clean” to a new United Automated Assistant and ask questions about the carrier’s COVID-19-related cleaning and safety procedures. The assistant can answer questions like, “How can I prepare for an upcoming trip?” and “Are there any changes to service during a flight?” The announcement follows the recent news that passengers on standby and upgrade lists can receive text notifications once they have been cleared and assigned a seat, further limiting unnecessary person-to-person interactions.

Chicago Business Journal | Related United Airlines Took Industry-Leading Steps to Manage Historic Impact of COVID-19 in Q2 – United



Gogo to Cut 14% of Workforce, Mainly From Commercial Aviation Business

Gogo is to eliminate 143 full-time positions, representing 14% of its workforce, as it continues to reduce costs and align its scale to match a lesser demand for connectivity in the face of COVID-19. The changes are set to take place on August 14, 2020, and will primarily affect the company’s commercial aviation business. Gogo will also continue certain furloughs and maintain salary reductions implemented previously. Oakleigh Thorne, Gogo's president and CEO, said, “We do not take this action lightly, but we believe it is critical in our efforts to preserve our financial flexibility, while maintaining the quality of our service and relationships with our customers.”

Gogo | Related Gogo and SmartSky Networks Share 5G Plans – APEX Media



Boom Supersonic Nabs Rolls-Royce for Overture Engine Development

Yesterday, Boom Supersonic announced that it has entered an agreement that would see Rolls-Royce providing a propulsion system for its Overture passenger jet. In addition to collaborating on engine-airframe matching activities, the pair say they are committing to addressing sustainability in Overture's design and operations. A demonstrator jet, dubbed the XB-1, is set to be unveiled on October 7.

Boom Supersonic | Related Boom Supersonic Commits to Carbon-Neutral Aircraft Program – APEX Media





Another great thing about sitting in the bubble (Upper Deck) on the 747 is the windows!

This week, we’re featuring Boeing 747 #AvGeekTreasures from Benedict Montgomery, sales & promotions executive, British Airways. BA retired its #747 fleet earlier this month. 

> Tweet of the Day

Since first operating in January 2019, Bamboo Airways already operates 22 aircraft in their fleet. For the first time, one of their three Dreamliners touched German ground yesterday.

Frankfurt Airport @Airport_FRA


Association News

Keep Track of the Top COVID-19 Aviation News

The coronavirus crisis presses on, and airlines are constantly adjusting their schedules as governments around the world update their entry requirements. To keep tabs on industry goings-on, and trace the beginnings of its recovery, keep this page handy. It’s updated daily with insights courtesy of trusted news sources and stories from our exclusive network of members.


> Quote of the Day

“Since many viewers cannot currently visit museums, our Museum channel … brings the artwork and exhibitions to you.”

Mehaik Shaikh, MyZenTV
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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