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August 6, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


US Lawmakers Mull Additional $25B Payroll Support for Airlines

A tentative plan to provide US airlines with an additional $25 billion in payroll support is gaining bipartisan traction. The financial aid would be a big win for unions that have been requesting support as thousands of workers face layoffs in October once the original CARES Act funding expires. A letter to Senate leaders Mitch McConnell and Charles Schumer, signed by over a dozen senators, says that airline workers “are uniquely tethered to air travel and have been and will continue to be significantly impacted by the decline in air travel,” adding that airports should also receive support. Air travel is still down about 75% year-over-year.

The Hill | Related Republican senators back an extension of support for airlines – New York Times



FAA to Fine Boeing $1.25 Million Over ODA Program

The FAA alleges that Boeing violated the integrity of its Organization Designation Authorization (ODA) program, which allows Boeing to perform functions on behalf of the FAA, and proposed fines totalling $1.25 million. The issue stems from various incidents at the company's South Carolina factory. Boeing said it had previously investigated the matter and took action in response. The company has 30 days to pay the fine or provide additional information.

FAA | Related U.S. proposes fine of $1.25 million on Boeing for pressuring workers at airplane plant – Reuters



Eli Rozenberg Gets Green Light to Buy Controlling Stake in El Al

Eli Rozenberg, son of New York-based businessman Kenny Rozenberg, has bid $75 million for a 44.9% controlling stake in El Al Israel Airlines. Israel's Government Companies Authority said it would allow the deal to go through once Rozenberg proves Israeli citizenship or residency. Israel would retain a golden share. “My offer is the only way to rehabilitate El Al and take it forward to where it should be,” said Rozenberg.

NASDAQ | Related Eli Rozenberg granted permit to buy El Al – Globes



Airbus Expands July Deliveries; Lufthansa Outlines Losses

Airbus managed to deliver 49 aircraft in July, including 47 A320neo family aircraft to Middle East Airlines and Vistara, up from 36 deliveries in June. Airbus’ 2020 net orders by July 31 amounted to 302 aircraft. The company said that its e-delivery option has had a positive effect on shipments by bypassing travel restrictions. Meanwhile, Lufthansa Group reported an 80% drop in year-over-year revenue over the last three months, salvaged only by its cargo and MRO divisions. The company reduced expenses by 59% in response to lowered travel demand, and 22,000 full-time jobs will be cut going forward. “We do not expect demand to return to pre-crisis levels before 2024,” said Carsten Spohr, chief executive of Lufthansa.

Airbus | Related Lufthansa to shrink operations following historic losses – Breaking Travel News



OTG Launches Mobile Ordering and Delivery at Airports

Travelers can now order food and drink from OTG airport restaurants and gate lounges through their smartphone by scanning location-specific QR codes displayed at their seat. The code opens the establishment’s online menu, where customers can make their selection and pay without downloading an app. The order is then sent for delivery to the patron’s seat. Rick Blatstein, CEO at OTG, said it’s become critical to find ways to reduce guest touchpoints and allow for safe social distancing.

Moodie Davitt Report | Related OTG to Use Amazon’s Just Walk Out Technology to Bring Checkout-free Shopping to Airports – Aviation Pros



ATPCO’s NDC Exchange Adds More Channels

ATPCO announced new sales channels are now in production with NDC Exchange, including Farenexus Group, FlightBridge, Onriva and Winding Tree. In the coming weeks, FlyLine and WellTravel will join them in going live with airlines. ATPCO is also working with Farenexus on proof-of-concept initiatives that could become part of NDC Exchange, such as the inclusion of ATPCO’s Routehappy content to drive the Next Generation Storefront calculation and a centralized check-in service for interline tickets. Jonathan Savitch, chief commercial officer at ATPCO, said that NDC Exchange can help reduce costs during the crisis as it shortens integration time, enabling airlines to get new products and offers to market faster.

ATPCO | Related ATPCO automates coronavirus waivers for travel agents – Travel Weekly



Tamam Kitchen Sells Airline Meals to Public

Tamam Kitchen, which supplies El Al Airlines, Turkish Airlines and several other international carriers that fly out of Tel Aviv with in-flight meals, is now offering meals to the general public as a means of staying afloat. Israeli tourism has been hampered by the COVID-19 pandemic, and the company is banking on the low-cost and convenient meals catching on with customers. It receives around 100 orders per day for trays starting at $3 each.

Travel Pulse | Related Texas Company Wants to Sell over 43 Tons of American Airlines’ Nut Mixes – Flyertalk





Jorge De la Paz provides a unique visual take on a 2015 patent application from MasterCard to provide airlines with accurate data on passenger weight.

This week, we’re featuring @jorgedelapaz's stunning creations for #APEXExperienceMag.

> Tweet of the Day

There is no denying these are tough times and after nearly 13 years of operation, the @TigerairAU brand will be discontinued. Thank you to our wonderful people, past and present. And our loyal customers and partners. It’s been an honour. More info in our bio 🐯✈️

Tigerair Australia @TigerairAU


Association News

Call for FTE APEX Virtual Expo Speakers Launched

The FTE APEX Virtual Expo has the goal of showcasing future trends and successful transformation strategies that will help businesses survive, bounce back, and future-proof their propositions. You can play a key role in this groundbreaking event! If you're an airline, airport or key transport stakeholder who has an inspirational story of how you've responded to COVID-19, we want to hear from you. Contact FTE CEO Daniel Coleman to take advantage of this unique opportunity to address thousands of attendees from around the world.


> Quote of the Day

"The crisis has been an opportunity to address and implement digital processes more quickly. In the long term, customer experience will benefit from these developments."

Tanja Langer, Lufthansa Systems
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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