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August 13, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Bank-Backed Bondholders Seek to Block Virgin Australia Sale

Virgin Australia bondholders are headed to Australia’s Federal Court on Monday, squaring off against the airline’s administrator, Deloitte, over claims that their proposal is not being formally considered. The bondholders wish to have their debt converted into ownership of Virgin Australia, into which they’d funnel an additional $800 million to recapitalize the airline. They are owed $2 billion but fear they will receive as little as 10 cents on the dollar from Bain Capital, the airline’s new owners. The plaintiffs include Rob Sherrard, who co-founded the airline as Virgin Blue, four other former Virgin executives and a bevy of banks including UBS, Credit Suisse, Morgans and Deutsche Bank. A win for the bondholders in court would mean the airline remains a publicly traded company.

Executive Traveller | Related Bain wins: US investment giant takes control of Virgin Australia – Executive Traveller



Disney Renames 20th Century Fox and Other Assets

Disney announced that it is adjusting the brand name of one of its 85-year-old studios. 20th Century Fox will now be known as 20th Television, with the logo and title card being adjusted accordingly. The revision will be reflected in new shows being released this fall, while media produced before the rebrand will retain the old logo and name. The move comes after Disney acquired many Fox assets last year for $71 billion. Disney is also changing ABC Studios and ABC Signature Studios to ABC Signature, while Fox 21 Television Studios will become Touchstone Television.

CNN | Related Disney Drops Fox Name, Will Rebrand as 20th Century Studios, Searchlight Pictures  – Variety



Jin Air Will Offer VR to Passengers by End of Year

South Korean low-cost carrier Jin Air signed an agreement with KT Corporation, the country’s largest telecom company, and Hanjin Information Systems & Telecommunications to bring virtual reality to its passengers. Jin Air plans to use a system called Super VR to deliver route-specific movies in ultra-high resolution, and travel, sports and other content in 360-degree format. The new VR service will launch on international routes commonly flown by families before the end of this year. KT says the initiative was driven by domestic low-cost carriers operating more mid- and long-distance flights, as well as the increased removal of seatback IFE.

KT Corp | Related APEX in Profile: Greg Caterer – APEX Media



AirAsia Adopts Automation to Improve Internal Efficiency

As the next step in its digital transformation process, AirAsia has partnered with to initiate the rollout of robotic process automation (RPA) internally. “RPA will allow our workforce to automate mundane and repetitive tasks,” said AirAsia chief transformation officer Azli Mohamed. The technology merges intelligent automation, intelligent document processing and analytics. AirAsia Global Shared Services is one of the departments that will leverage to increase productivity, reduce errors and redeploy resources to higher-value functions, which together is expected to decrease costs within six months.

Edge Markets | Related [VIDEO] AirAsia CEO Tony Fernandes to Transform Airline Into “Transport Mobility Company” – APEX Media



Air India Shutters Five European Bases; HKG Resumes Transits From Mainland China

In a move to cut costs, Air India will no longer fly to Milan, Madrid, Vienna, Copenhagen and Stockholm. The airline has not flown to these destinations for months and has now decided to close its bases in these cities. Meanwhile, Hong Kong International Airport is resuming transit services for travelers from mainland China on Saturday, effective until October 15. Layover times may not exceed 24 hours and travelers must confirm in advance that they are eligible to enter the final destination. Transfers to mainland destinations will remain unavailable.

Simple Flying | Related HKIA set to resume transit services for pax from Mainland Chinese airports – TR Business



Travizory Secures Funding for Traveler Management Platform

Atlantic Labs has provided funding to Travizory at a time when governments are looking for solutions to reopen their borders. Travizory’s touchless platform analyzes traveler information, including ID, itinerary and health status, and combines this with API and PNR data to assess risk level and authorize travel. Travizory integrates with contact tracing apps as well. The company says it is working with governments and will launch the platform within weeks.

Passenger Terminal Today | Related White House Gives September 1 Deadline for Stalled Airline Contact Tracing Plan – Skift



Hyundai Glovis Will Bring Smart Parking to Incheon

Ocean transportation logistics company Hyundai Glovis drew inspiration from its process of moving and loading maritime cargo to propose a smart parking system for Incheon International Airport. Both parties have committed to testing parking robots at the airport, which save customers from having to find empty spaces themselves. The robot also fetches vehicles for departing clients. The introduction of the smart parking system is part of Incheon International Airport’s “Vision 2030” roadmap.

Korea Herald | Related Lyon airport to expand robot parking service – Business Traveller





Korean Air's signature Hanjin Jeju Pure Water is sourced from a 1,066-foot-deep aquifer at Baekrokdam and is naturally filtered.

This week, we’re featuring photos from “Stemming From South Korea,” an #APEXExperienceMag feature, published earlier this year, that looks at the innerworkings of Korean Air’s farm.

> Tweet of the Day

Rocky Balboa is back—on pins worn by #PHLAirport employees to support Philadelphia’s #MaskUpPHL campaign. Pins featuring the Rocky statue wearing a face mask remind everyone to wear a mask to help fight the spread of COVID-19.

PHLAirport @PHLAirport


Association News

Gogo's Sell-Off and Air Canada's Loyalty Update: The APEX Weekly Wrap, Coming in Hot Tomorrow!

Don’t miss tomorrow’s Weekly Wrap, where hosts Seth Miller of and APEX Media’s Maryann Simson discuss Gogo’s decision to sell off its commercial aviation business, Air Canada’s Aeroplan update and their respective experiences of this week’s heat waves, which strangely affected Europe and the US East Coast simultaneously. The special guest this week is Matt Crane from Monty’s Bakehouse, a UK-based airline meal and snack supplier with a big heart! Subscribe to the APEX YouTube channel and watch previous episodes.


COVID-19 and Travel: What’s Your Take?

How are you adjusting your travel habits as a result of the coronavirus? Which measures taken by airlines and airports will encourage you to travel? OAG, a flight database and statistics provider and APEX Awards partner, would like to know what airlines and airports can do to convince you it is safe to fly. Take this five-minute Traveler Sentiment Survey to share your views.


> Quote of the Day

"Never underestimate the power of a good attitude. It’s easy to get down about things, but positivity, empathy and gratitude are needed more than ever for our converging home and work life."

Edwin Edillon Jr., Safran
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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