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August 14, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


China Mobile’s 5G Connectivity Being Tested in Flight With COMAC

China Mobile is cooperating with COMAC to conduct test flights for air-to-ground 5G connectivity, reports Shanghai news outlet SHINE, based on information shared by a China Mobile official at the Connect Aircraft China Congress this week. Initial tests of the service were carried out on a C919 passenger jet in 2018, but further tests will be conducted later this year alongside the Civil Aviation University of China. China Mobile and COMAC have also collaborated on a suite of applications related to smart airports and aircraft management. 

SHINE | Related Chinese Airlines May Opt for 5G ATG In-Flight Connectivity Over Satellite-Based Solutions – APEX Media



JetBlue Becomes First US Carrier to Go Carbon-Neutral on Domestic Flights

JetBlue’s domestic operations in the US are now carbon-neutral. This is primarily due to the purchase of carbon offset credits as part of its program with the Foundation. However, on flights out of San Francisco, the airline is also using sustainable aviation fuel, which is provided by Finnish company Neste following the establishment of a pipeline between San Francisco Airport and its US processing facility in Houston. As flight demand returns, JetBlue expects to ramp up its annual offsetting to between 15 and 17 billion pounds of carbon dioxide – equivalent to removing over 1.5 million cars from the road.

Travel Weekly | Related Neste to supply sustainable aviation fuel to three major US airlines – Biofuels International



[VIDEO] APEX Weekly Wrap: Catering During COVID-19, According to Monty’s Bakehouse

In this episode of the Weekly Wrap with APEX, Matt Crane, CEO at UK-based airline meal and snack supplier Monty's Bakehouse, explains how the coronavirus pandemic led to a shift toward helping local communities and reassuring passengers with low-touch packaging. Also covered is Air Canada’s newly revamped Aeroplan loyalty program, the official launch of AERQ and Gogo’s plans to sell its commercial aviation business. 

APEX Media | Related Subscribe the the APEX YouTube channel



XpresSpa to Open Second COVID-19 Test Facility at Newark Airport

XpresSpa is to provide COVID-19 screening and testing at Newark Liberty International Airport under a new contract with the Port Authority of New York and New Jersey. The XpresCheck facility will be located in Terminal B and have six separate testing rooms, enabling more than 350 tests per day. The news follows the opening of an XpresCheck COVID-19 testing facility in Terminal 4 of John F. Kennedy International Airport on June 22. Doug Satzman, XpresSpa’s CEO, said, “We are also hopeful that we can bring XpresCheck to additional US airports over time, leveraging our learnings to date in setting up and administering a testing facility.”

Airport Technology | Related XpresSpa Can Benefit From The Covid Situation, But It Could Be As Risky As The Virus – Seeking Alpha



LXM Group Uses Aviation-Grade Foils to Rebrand Thomas Cook Aircraft

New APEX member LXM Group (Lasker Cross-Media) recently completed what it claims is  the largest exterior livery conversion contract in European aviation history, after replacing the Thomas Cook branding on 50 aircraft with a new Condor design. The conversion was made more environmentally friendly through the use of aviation-grade foil material instead of paint, which avoided Condor having to re-route aircraft through paint shops, lowering the project’s carbon footprint. “We are very pleased … to bring the Condor logo back into the tails of the aircraft after a break of 16 years,” said Roland Müller-Buchner, project manager and partner, LXM.

APEX Media | Related PriestmanGoode on the Pivot From Designing Products to Large-Scale Experiences – APEX Media



AirAsia Moves Into Medical Charter Flight Services

AirAsia conducted its first medical charter flight from Medan, Indonesia, to Penang, Malaysia, today, and says it will soon offer an end-to-end service for medical charter flights under the platform. Indonesia accounts for the highest number of inbound healthcare tourists arriving into Malaysia, explained’s CEO, Karen Chan, adding: “Amid travel restrictions in these challenging times, AirAsia is committed towards connecting people to their critical needs.” The next medical charter flight from Indonesia will be from Jakarta to Kuala Lumpur on 24 August.

AirAsia | Related Singapore Airlines partners with World Food Programme to transport medical supplies – Business Traveller



PEC to Stage Eight-Part Virtual Webinar Series This Autumn

Following a positive response to its summer webinars, the organizers of the Passenger Experience Conference (PEC) will host another eight this autumn. Free-to-attend, the autumn edition of the PEC Virtual Series will run every Wednesday from August 19 to October 7. The first two sessions, in association with Onboard Hospitality, will focus on topics commonly debated at PEC’s sister event, World Travel Catering and Onboard Services Expo. Others will address accessibility, ancillary revenues and sustainability. PEC has said the webinars will include input from representatives at Qatar Airways, Qantas Airways, Etihad Airways, Delta Air Lines and Alaska Airlines. 

Passenger Experience Conference | Related Save the Date: FTE APEX Virtual Expo, the Air Transport Industry’s First Digital Trade Show – APEX Media





“All the cattle graze in the pastures, and they are fed with grass that is managed in an eco-friendly way with compost,” says Jongdo Lim, managing director of Jedong Ranch.

This week, we’re featuring photos from “Stemming From South Korea,” an #APEXExperienceMag feature, published earlier this year, that looks at the innerworkings of Korean Air’s farm.

> Tweet of the Day

This is so smart!!! Though not travelling, you can still get the #PaxEx "Care Package" with pyjamas and amenity kit. Well done @Qantas #avgeek

Laird Kay @laird_kay


Association News

Keep Tabs on the New Normal: COVID-19 Update Page

The coronavirus crisis is reshaping the air transport industry. Airlines, airports, governments and other stakeholders are adapting to the new normal one day at a time. Follow the industry goings-on and trace the beginnings of its recovery with the COVID-19 update page on our website. It’s updated daily with insights courtesy of trusted news sources and stories from our exclusive network of members.


> Quote of the Day

"Our ambition here is to reach the most cost-effective and quickest route to market across all activity streams."

Luke Miles, Universal Movement
Read the article


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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