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August 19, 2020



Today's Top Stories


Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


China and US Officials Allow More Flights Between Nations

The US Department of Transportation (DOT) announced that it would allow twice the number of flights from China after the Chinese government approved US airlines to do the same. United Airlines confirmed it will increase service to China to four flights per week starting September 4 on the San Francisco—Shanghai route. The DOT said it would allow additional flights in the future in lockstep with China. Current treaties allow both countries to operate more than 100 weekly flights, but travel between them has been limited since President Trump barred nearly all non-US citizens from traveling to the United States from China on January 31.

Reuters | Related U.S. Blocks Chinese Flights in Geopolitical Tensions: What Does It Mean? – Skift



APEX Op-Ed: Cultivating Fear Isn’t the Way Forward, Says Founder and CEO of Mormedi

In this first installment of The APEX Op-Ed Series, Jaime Moreno, founder and CEO of Madrid-based design consultancy Mormedi, asks, “If the air travel industry is implementing so many new initiatives to deal with its worst year on record, why are people still afraid to fly?” More effective communication, quickly prototyping and testing new solutions, and providing more agency and control to passengers are what he believes airlines should be doing to inspire confidence.

APEX Media | Related Mormedi Makes Inroads in Asia With Purpose-Driven Design Philosophy – APEX Media



Heathrow Leads Initiative to Shorten Quarantine

Heathrow Airport revealed plans for a new COVID-19 testing center in which arriving travelers could receive a diagnosis within seven hours. The goal is to shorten the UK-mandated quarantine period for travelers arriving from countries that are not on the country’s safelist, but the British government is not prepared to lend its endorsement to the scheme yet. Collinson and Swissport collaborated with the airport to build the testing facility, which can administer 13,000 tests per day.

Sky News | Related CENTOGENE Opens Walk-In COVID-19 Testing Facility at Hamburg Airport – Globe Newswire



PWI’s COVID-19 Solution Neutralizes Virus in Aircraft A/C System

Aero Biotek, the sister organization of cabin lighting company PWI, has developed a device that tackles pathogens as they pass through aircraft ventilation systems. The Biotek Shield uses an ultraviolet-C light to neutralize viruses like H1N1, SARS, West Nile, Tuberculosis and coronavirus, when set at the strongest level recognized by the EPA, which is known as log-6 level. The product will first be designed to fit the A/C system of a Boeing 737. Robi Lorik, president and CEO of PWI, said Biotek Shield was favorable over topical wands or foggers because it offers continuous sanitization.

Aviation Pros | Related Jamco Corporation Announces Project Blue Sky Initiative for Hygienic, Touchless Air Cabin Technologies – DRJ



Boeing Offers More Buyouts, Aligns Company With Current Demand

Boeing plans on shrinking its workforce beyond its April estimate of 10%, citing low market demand and the need to preserve liquidity. It will offer a pay and benefits package to those who opt to leave voluntarily. CEO Dave Calhoun said this would “limit additional involuntary workforce actions.” The cuts will be focused on the company’s commercial airplanes unit, services division and corporate operation. In contrast, the company is increasing the size of its defense and space division by 3,000 employees.

Airways Mag | Related Boeing to end 747 production and warns of job cuts – BBC



PROS and Diggintravel Launch Online Digital Retailing Course for Airlines

PROS, an AI-powered solutions provider, has teamed up with airline marketing company Diggintravel to launch the Airline Digital Retailing Academy. The new learning platform offers an interactive digital-only course aimed at teaching airline professionals the fundamentals of digital retailing, digital optimization and digital product development. Following completion of the course, which is a mix of instruction, case study work, discussion and networking, graduates will earn an Airline Digital Retailing certification. “A critical step forward in the road to airline recovery is transforming airline digital commerce,” said Mike Slone, PROS’ vice-president and principal, Travel Retail.

PROS | Related Sales Pitch: EmiratesRED Onboard Retail Platform Increases Purchases by 23% – APEX Media



Tina Ghataore Named President of Mynaric USA

Munich-based laser communication equipment company Mynaric has named Tina Ghataore president of the company’s US branch. Ghataore will lead the go-to-market initiatives in North America, freeing up some of the current duties of CEO Bulent Altan. Mynaric’s laser data transmission products include ground stations and flight terminals, which allow very large quantities of data to be sent wirelessly over long distances between aircraft, satellites and the ground at high data rates. Most recently in her 20 years’ industry experience, Ghataore was executive vice-president for Inflight Connectivity at Yahsat.

Mynaric | Related Mynaric on track to become industry-first supplier of satellite constellation-grade laser communication – Mynaric





"With in-flight connectivity, we realized if we’re going to make a difference and solve problems, we have to do it in space. This ties right back into the global constellation we’re building today,” says Shawn Duffy, senior vice-president and chief financial officer, Viasat.

This week, we’re featuring Q&A profiles from past issues of #APEXExperienceMag.

> Tweet of the Day

British Airways began retiring the first of its B747 fleet today. The tower team at Heathrow gave The Queen of the Skies a special send off... Have a listen #avgeek



Association News

FTE APEX Virtual Event Secures New Sponsors

New sponsors have been announced for the FTE APEX Virtual Event! Collins Aerospace is the first Diamond Sponsor; during the event, the company will be demonstrating how it can help airports and airlines restore passenger confidence via the minimization of touchpoints, social interactions with employees and airport congestion. Axinom, a software development company that serves the aerospace industry with digital solutions focused on management, delivery, protection, and deployment of content and digital services, is a Platinum Sponsor for the event. Vision-Box, a solution provider of seamless passenger experiences and contactless travel journeys, has also joined as a Silver Sponsor. Register now for this pioneering virtual event.


COVID-19 Survey: What Will Encourage You to Travel?

How do you feel about traveling during the pandemic? Which measures taken by airlines and airports will encourage you to travel? OAG, a flight database and statistics provider and APEX Awards partner, would like to know what airlines and airports can do to convince you it is safe to fly. Take this five-minute Traveler Sentiment Survey to share your views.


> Quote of the Day

"The story feels so right with lockdowns in cities worldwide and food being the center of attention ... We see the diverse cultures, sights, smells, and sounds that give us hope that all will return to normalcy soon."

Avinaash Jumani, PictureWorks
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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