Apex Daily Experience
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January 3, 2023



Today's Top Stories


Southwest Airlines Cancels 160 Flights, Another 422 Delayed

On Monday, Southwest Airlines canceled nearly 160 flights or 3% of its total flights, the most for any American airline. Another 422 or 10% of the carrier’s scheduled flights were delayed, disrupting passengers’ holiday travel plans. The majority of disrupted flights were scheduled to fly in or out of Denver International Airport. The airline had recently claimed to have returned to a regular schedule following a winter storm-related meltdown last week.

CBS News | Related Southwest Airlines Flight Cancellations Continue To Snowball - The Philadelphia Sunday



Brussels Airlines Takes First SAF Delivery Via NATO Pipeline

On January 1, Brussels Airlines operated its first Sustainable Aviation Fuel (SAF) flight from Brussels to Malaga. The airline transported SAF using the NATO pipeline, from Neste to its storage facility at Brussels Airport. The carrier has purchased 2,000 barrels of Neste’s SAF, which has been produced from animal fat waste, used cooking oil and renewable waste. Through SAF, Brussels Airport aims to cut its carbon footprint by 5% by 2026.

Simple Flying | Related Brussels Airlines Takes Off For Spain On Its First SAF Flight - AeroTime Hub



Philippines ‘Absolute Nightmare’ Airport Issues Continue Into Second Day

Severe power outage on New Year's Day at the Ninoy Aquino International Airport, Philippines, temporarily impacted the central air traffic control system, disrupting hundreds of flights. Nearly 282 flights were either delayed, canceled or diverted to other regional airports, affecting 56,000 passengers. Despite a power restoration, flight delays continued into Tuesday, with travelers struggling to get re-booked and continue on to their final destinations.

CNN | Related Philippines Airport Scrambles To Restore Normalcy After Power Cut - Reuters



Aer Lingus A330 Business Impresses Despite Hiccups

The Aer Lingus Airbus A330 business cabin is replete with shades of white and gray and pops of the airline’s signature green on the seats. The left side of the airplane is configured with all direct-aisle solo seats while the center is arranged in pairs. The right side alternates between pairs and solo seats. The cabin features Thompson Aero's ‘Vantage’ seat that offers full seating controls, full-flat bed mode, reading lights, touchscreen IFE, and an international power port.

Runway Girl Network | Related Aer Lingus A330-300 Business Class - Business Traveller



CDC To Test Toilet Waste For COVID-19 As Anxieties Rise About Virus Spread

US public health agency, Center for Disease Control and Prevention (CDC) is considering testing the contents of plane toilets on international flights for COVID-19 to track the virus and any potential new variants. The policy option is being considered as COVID-19 cases and fatalities continue to surge in China despite 3 years of strict lockdowns. Current evidence suggests that testing wastewater is more effective than COVID-19 tests in revealing infections.

Business Insider | Related Australia Becomes Latest Country To Require Negative COVID Test For Chinese Passengers - Simple Flying 



Hong Kong Lifts All Arrival Control Measures For Global Travelers

The Hong Kong SAR Government has lifted all mandatory PCR test requirements for inbound travelers upon arrival in Hong Kong, starting December 29. The government has also lifted the Vaccine Pass which allowed access to specified premises. Inbound travelers are now only required to present negative results from PCR tests conducted within 48 hours or rapid antigen tests (RAT) within 24 hours before their flights to Hong Kong.

Business Traveller | Related Hong Kong Drops More COVID-19 Restrictions But Caution Remains - VOA



JSX Bans Family After Toddler Drops Chips On Floor, Spits Up After Flight

Airline JSX has banned a family from travel, canceling the return portion of their trip, after their toddler dropped some chips on the ground and then threw up as they were deplaning the Embraer-145 aircraft. The ban has proven highly contentious. Some travelers have lauded the airline for upholding its standards, while several others are appalled by the ban over something that happens from time to time with a young child.

View from the Wing | Related Singapore Airlines Will Ban Emotional Support Animals From April - Simple Flying




Today’s picture comes from @radaraeromedia, showing an Ethiopian Airlines Boeing 777 at Bangkok-Suvarnabhumi Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

The unsung heroes of the #airline industry are the catering people. Amazing behind-the-scenes report by @nytimes about @Gate_Gourmet - I've done a similar story years ago and was very impressed by what I saw #avgeek #PaxEx

Andreas Spaeth @SpaethFlies


> Quote of the Day

“...The thousands of cancellations by Southwest in recent days have not been because of the weather... Other airlines that experienced weather-related cancellations and delays due to the winter storm recovered relatively quickly, unlike Southwest.”

Pete Buttigieg, US Secretary of Transportation
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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