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January 10, 2023



Today's Top Stories


Virgin Australia To Take Delivery Of Its First Boeing 737 MAX

Virgin Australia is patiently waiting for its new Boeing 737 MAX 8s, with the airline expecting its first delivery this April. These aircraft will feature the airline's new business and economy class cabins. It is expected that one of the aircraft will be dedicated to the recently announced Cairns-Tokyo Haneda route, leaving seven more for key domestic operations. Two further deliveries are expected mid-year, with the last five aircraft from the order scheduled to arrive from Q4 onwards.

Simple Flying | Related Eastern Airlines Receives Its First Boeing 777 - Simple Flying  



VINCI And WFS Start SAF Service At Toulon Hyères Airport

VINCI Airports and Worldwide Flight Services (WFS) have launched sustainable aviation fuel (SAF) services at Toulon Hyères airport in France. WFS will offer SAF to commercial and business aviation companies. The SAF is produced from used cooking oil and will be distributed in a 30% blend with conventional kerosene. 100% electric refueling trucks will be used for distributing the green fuel. The SAF is expected to reduce nearly 80% of emissions compared to fossil fuel.

Airport Technology | Related Brussels Airlines receives first SAF delivery via CEPS pipeline - Airport Technology



United Brings Back Business Class Sundae Cart

United Airlines has confirmed the return of its popular ice cream sundae cart from next month. The cart had been a staple of the carrier’s business class service for many years. It was suspended during the Covid-19 pandemic in favor of pre-packed ice cream but is being reintroduced as airlines worldwide steadily return to their full inflight services. The cart is already available on selected flights departing San Francisco since, but United has now confirmed on its social media pages that the service will be extended to all long-haul routes from February.

Business Traveller | Related United Airlines Swaps Ice Cream For Milk Bar Birthday Truffle Cake - Live and Let's Fly



JAL First Class Provides A Masterclass In Premium PaxEx

Flying from Tokyo Haneda to London Heathrow in Japan Airlines (JAL) first class is an experience to be repeated. JAL’s seat is a wide, almost infinitely adjustable armchair that allows you to take many positions in seat mode. In bed mode, it’s one of the largest in the sky, and with the reversible Airweave mattress in your choice of a hard or soft sleeping surface. JAL’s seasonal kaiseki-inspired tasting menu focuses on winter delicacies like lobster, scallop, snow crab and clams. On the wine side, the 2007 Salon remains the rarest Champagne served in any first-class cabin and is at this point almost priceless. 

Runway Girl Network | Related Stunning first-class airline suite revealed that offers a 'VIP jet experience' - Daily Mail Online  



Ottonomy Debuts Autonomous Delivery Robots At CES

Tech startup Ottonomy has showcased its fleet of autonomous delivery robots, designed for both indoor and outdoor environments, at CES 2023 in Las Vegas. Ottonomy’s Ottobots have been delivering food and retail items to passengers at Cincinnati/Northern Kentucky International Airport since December 2021. The service is being delivered in partnership with restaurant automation technology provider Presto. Ottobots operate by creating a digital map of a given serviceable area. The robot’s live location gets updated on the map while it navigates autonomously to deliver the orders. Ottonomy’s proprietary software enables the Ottobot to safely navigate through crowded and unpredictable environments.

Passenger Terminal Today | Related Your Next Airport Meal May Be Delivered By Robot - Hackaday



Air NZ Apologizes For Entertainment Outage On 17hr Flight

Passengers were told to bring a book ahead of a 16.5-hour Air New Zealand flight from Chicago to Auckland on Friday. There was a rush for reading material after a “technical issue” took out the in-flight entertainment. Travelers were given $60 compensation and advised to go and pick up a couple of paperbacks for the flight. The notice was sent with 90 minutes’ warning. The airline advised passengers that they “may wish to bring [their] own reading material and/or a personal electronic device with downloaded content” for the flight.

NZ Herald | Related Delta combines airport face biometrics, in-flight personalization in integrated platform - Biometric Update



easyJet Offers Exercise Inspiration With Online Fitness Classes

easyJet has created a series of free online flying-inspired exercise classes to help people meet their fitness resolutions. The exercise course was devised by cabin crew in consultation with professional Personal Trainer Aimee Corry and is based on the daily routine of the cabin crew. The classes, titled "Travel Bag Body Blast", see gym equipment and weights swapped for cabin bag hand luggage. The flying-themed exercises include "Landing Lunges", "Cloud Climbers", "The Pilot’s Press", "Suitcase Squats" and "38,000 feet". 

PAX International | Related Brussels Airlines' Catchy, Brilliant New Safety Video - One Mile at a Time




Today’s picture comes from @falcon99, showing a brand new American Airlines Airbus A321 aircraft over Harry Reid International Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

The view from the back of a @CopaAirlines Boeing 737 MAX 9. Interestingly, only the seats in Economy Extra have PTVs, while the rest of Economy Class doesn’t. #PaxEx

Enrique Perrella @Enrique77W


> Quote of the Day

“This new offer of sustainable aviation fuel with a 100% electric vehicle demonstrates once again VINCI Airports’ commitment to the decarbonization of air transport, which we are applying here at Toulon Hyères Airport.”

Basma Jarbouai, Toulon Hyères Airport Director
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The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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