Apex Daily Experience
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January 11, 2023



Today's Top Stories


Chile Approves American Airlines’ Investment In JetSMART

Chile’s Fiscalía Nacional Económica (FNE) has approved American Airlines’ investment in local low-cost carrier, JetSMART. After a thorough investigation, the FNE has announced that the partnership between the companies will not generate a negative impact on Chile’s commercial landscape. JetSMART and American Airlines are now looking to introduce codeshare agreements and a frequent flyer program. The codeshare agreement will allow American Airlines to market more connections from Santiago, where JetSMART is based, to nearly 6 South American countries.

Simple Flying | Related Colombia Has Delayed Approval Of JetSMART's New Domestic Branch - Simple Flying



United To Upgrade Aircraft Interiors And Offer Fast Internet

United Airlines has announced a plan to upgrade the interiors of their existing aircraft. The airline’s domestic and short haul international planes will offer more premium seats with seatback entertainment screens and bluetooth for headphones, and larger overhead bins. The upgrade also includes plans for faster Wi-Fi. Dubbed United NEXT, the ambitious fleet plan was announced last summer along with the airline’s major order for narrowbody aircraft. About a year later, the plans are finally being realized, with the first set of United planes entering shop for a NEXT retrofit.

View From The Wing | Related Dubai’s Emirates Reveals $2Bn Refurbished A380 - Arabian Business



Japan Airlines To Extend ‘Ethical Choice Meal Skip’ Option Across Its Network

Japan Airlines has become the world’s first airline to offer all its passengers, irrespective of travel class, the choice to opt out of meal service. The offering is a part of JAL’s “Ethical Choice Meal Skip” program, which aims to reduce food waste. According to trade body IATA, airline food waste amounts to almost six million tons annually. For every passenger who opts for the no-meal service, JAL will donate the savings to school meal programmes in developing countries.

Business Traveller | Related Airlines Burn $4 Billion Of Untouched Food And Drink Every Year - Simple Flying



Viasat Secures 737 Type Certification In China

Viasat has announced that it has secured a Civil Aviation Administration of China (CAAC) Validation of Supplemental Type Certificate (VSTC) to install its advanced Ka-band satellite connectivity system on the Boeing 737NG aircraft series. Viasat now holds certifications for the 737s and the A320-family, allowing it to cover the vast majority of China’s domestic and regional aircraft. Viasat had first announced plans to offer service in China in 2019, and has since continued to expand the scope of its inflight connectivity offering in the country.

PAXEX.AERO | Related Sichuan Airlines Becomes China’s First Domestic Carrier To Partner With Viasat’s In-Flight Connectivity Solution - ARGS



US Plans To Increase Penalties For Airlines Flouting Consumer Rights

The US Department of Transportation’s Office of Aviation Consumer Protection (OACP) is planning to impose higher penalties on airlines that breach consumer protection rules. In its statement, the watchdog said that air travel complaints have notably spiked since the onset of the Covid-19 crisis. The move comes after Southwest Airlines called off nearly 16,000 flights around the Christmas holiday rush due to a winter storm. US Transportation Secretary Pete Buttigieg deemed it as a complete meltdown of the airline’s systems and said that the department will hold the airline accountable.

Airport Technology | Related Massive Southwest Airlines Disruption Leaves Customers Stranded - CNN



Bamboo Airways Chooses Images In Motion As Its Exclusive IFE Content Service Provider

Images In Motion has been awarded the contract for providing Inflight Entertainment (IFE) content services for the Vietnamese airline Bamboo Airways. The company will be providing a broad range of content across Bamboo Airways’ fleet. The content catalog features the latest Hollywood releases, Classic movies, Asian movies, and hours of TV programs, as well as an extensive array of local Vietnamese and Western music. All content will be specially curated for Bamboo Airways, with an in-depth selection process based on understanding the airline’s passenger profiles.

Images In Motion | Related Delta Air Lines Announces 'Delta Sync', A New IFE System - Simple Flying



Expanded Departures Lounge Opened At Jamaica’s Sangster Airport

Airport operator MBJ Airports Limited has officially opened its newly expanded departures area at Sangster International Airport in Jamaica. The new design blends creative architectural design with commercial drivers by enhancing natural light and providing more circulation space and seating for passengers. The redevelopment of the 4,000m22 departures area includes a 1,300m2 walk-through duty free operated by global travel retailer Dufry at the entrance to the departures retail area. Planning for the departures expansion commenced in 2017 with the hiring of consultants Pragma and The Design Solution.

Passenger Terminal Today | Related New Goa Airport In Mopa - Conde Nast Traveler




Today’s picture comes from @missplane_b777, showing a Japan Airlines Airbus A350 at Fukuoka Airport. Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

From takeoff, cruise till touchdown, it was an amazing experience flying @AkasaAir’s inaugural service to @newgoaairport. Have you booked your tickets to explore #GoaOnAkasa? 🧡✈️ #Avgeek #Aviation #PlaneSpotting #AkasaAir #PaxEx

Victor Tango Aviation @TeamVTAviation


> Quote of the Day

“We are very pleased with the approval of our alliance with American Airlines by the Chilean FNE's Office, as it is a significant step in this process that will move forward with its corresponding stages and will undoubtedly bring enormous benefits to our passengers, with a larger route network between the United States and South America, the lowest fares and the best travel loyalty program in the Americas.”

JetSMART statement
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The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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