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January 12, 2022



Today's Top Stories


No Deaths Among Vaccinated Staff for Eight Weeks, Says United CEO

United Airlines’ CEO Scott Kirby said the carrier will reduce its “near-term schedules” to accommodate staff absences due to COVID-19. Although 3,000 employees are currently off sick with the virus, Kirby said none of its vaccinated workers have been hospitalized. “Since our vaccine policy went into effect, the hospitalization rate among our employees has been 100x lower than the general population in the U.S,” he continued. Before the mandate, Kirby said more than one employee was dying from COVID-19 each week. “We’ve now gone eight straight weeks with zero COVID-related deaths among our vaccinated employees.”

Reuters | Related Finnair is cutting schedules by 20 per cent – Business Traveller



​​Cathay Faces Legal Action Over Hong Kong Covid-19 Outbreak

Cathay Pacific’s chairman Patrick Healy has apologized after two flight attendants broke Hong Kong’s strict quarantine rules to attend a birthday party in the city. It is thought the attendants are  the cause of a COVID-19 outbreak as several guests at the party have since tested positive for the virus. The event had over 200 attendees, including the Secretary for Home Affairs Casper Tsui Ying-wai. A previous outbreak has already been linked to the airline after a different flight attendant broke medical surveillance regulations after their duty. It is alleged that this  instance began the spread of the Omicron variant in Hong Kong.

Simple Flying | Related Hong Kong Covid: The Cathay pilots stuck in 'perpetual quarantine' – BBC



Boeing Selects Collins Aerospace as 737 Lavatory Supplier

Boeing has selected Collins Aerospace as the long-term provider of next-generation lavatories for its 737 aircraft family. The new lavatory features a modular design, touchless functionality, micro-LED lighting and customization opportunities for trim, finish and lights, and a centralized computing system. The lavatory is expected to be available on new 737 aircraft starting in 2025, with installation available at 12 separate locations. There are several variations to choose from, including an accessible lavatory for passengers with reduced mobility.

Collins Aerospace | Related

Emirates signs avionics upgrade agreement with Collins Aerospace at Dubai Air Show – Collins Aerospace



SITA: Upcoming Aviation IT Spend Up to Focus on Digitalization, Sustainability

Findings from SITA’s 2021 Air Transport IT Insights report show chief information officers at airports and airlines are planning significant investments in digitalization and sustainability by 2024. Last year, staff across 81% of airlines manually verified health certificates. But airlines are keen to automate the process, with 51% investing in related mobile app technology and 45% in kiosk-enabled health checks over the next three years. There is also a heavy focus on self-service and touchless solutions, including biometrics. Elsewhere, 2021 saw 56% of airlines implement technology to improve sustainability. A further 32% plan to do so by 2024. 

SITA | Related Digital transformation key to profitable aviation recovery says FlightPlan survey – Inmarsat



IAH Centurion Lounge Partners with Calm to Introduce Wellness Space

Based on passenger feedback, the American Express Centurion Lounge at Houston George Bush Intercontinental Airport (IAH) has opened a dedicated health and wellness space in partnership with mental wellness app Calm. It offers lounge visitors a chance to relax quietly in a lounge chair with a neck warmer and health-focused beverages including a selection of teas, coconut water, blended juices and immune booster drinks. They can also engage with complimentary Calm content, such as meditation, sleep and relaxation sessions. The décor is inspired by the ocean. 




Anuvu Prepares for 2022 Expansion

In 2021, Anuvu appointed a new board of directors, increased financial backing from blue-chip investors, expanded its client base, diversified its technology portfolio and landed $50 million in new growth capital for the expansion of the Anuvu Constellation ground and space networks. It also launched media and content solutions Iris and Explore and expanded its non-traditional media content with partnerships with Entertainment One and Complex Networks. Moving forward with additional board authorization for new equity, the company plans to continue to make investments across in-flight entertainment and connectivity.  

Anuvu | Related Anuvu develops second generation Ka antenna for hybrid GEO/LEO ops – Runway Girl Network



Priority Pass Members Gain Access to Thai Airways’ Royal Orchid Lounges

A new partnership between Collinson-owned Priority Pass and Thai Airways will see Priority Pass members gain access to three of the carrier’s domestic Royal Orchid lounges located at Phuket International Airport, Chiang Mai International Airport and Suvarnabhumi Airport. Todd Handcock, Collinson’s president, Asia Pacific, said, “Despite the uncertainties of the pandemic, domestic travel continues to gather pace. Increasing our domestic lounge offering with Thailand’s national carrier caters to this strong desire to travel, while providing a touch of luxury in a safe and comfortable environment.”

Asian Aviation | Related You can now get a free massage with your Priority Pass membership at more airports – The Points Guy





A Transavia Boeing 737 off to Tenerife! Captured by @aviojoris

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

As our team works through our pre-flight checklist, we're taking a little extra time to thoroughly validate the system and to check our sensor readings. (1/4)

Virgin Orbit @VirginOrbit


> Quote of the Day

"Since our vaccine policy went into effect, the hospitalization rate among our employees has been 100x lower than the general population in the US."

Scott Kirby, United
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Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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