Apex Daily Experience
No Images? Open in Browser

January 16, 2024



Today's Top Stories


Delta Places Order For 20 A350-1000 Aircraft

Delta Air Lines has placed its first order for 20 Airbus A350-1000 widebody jets, with deliveries starting in 2026. The order adds to the existing A350-900 fleet, which includes 28 operational aircraft and 16 more on order. The A350-1000, the largest in the A350 family at 74m in length and seating up to 410 passengers, will be used for long-haul international routes as part of Delta’s expansion strategy, replacing older aircraft and fostering growth. The aircraft will feature a four-class configuration.

Business Traveller | Related Delta expands widebody fleet with 20 A350-1000s on order – Airport Technology



Qantas To Upgrade A330 Economy Seats

Qantas is set to upgrade its economy class with new seats, starting as early as the second half of this year. This is part of the airline’s fleet renewal plan, which includes introducing 24 Airbus A350 and Boeing 787 jets to replace aging Airbus A330s on domestic and international routes. While the first A330 will retire in 2027, some A330s will continue service beyond 2035. Qantas plans to refurbish some A330 aircraft, which will include installing next-generation economy seats from FY25.

Executive Traveller | Related Qantas continues its fleet renewal, with A350 and 787 Orders – Economy Class & Beyond 



Over 5,000 Flights Delayed, Canceled As Winter Storms Hit US

Over 5,400 flights in the U.S. were disrupted on Tuesday due to severe winter weather, including snow, ice, and freezing temperatures across the Northeast, Midwest, and mid-Atlantic. FlightAware reported over 3,700 delays and more than 1,700 cancellations, with Southwest Airlines leading in disruptions, canceling 391 flights and delaying 518 as of 11 a.m. ET. United Airlines also faced significant disruptions, canceling 310 flights and delaying 392. The National Weather Service forecasts ongoing cold conditions and potential snowfall, indicating continued travel challenges.

Fox Business | Related 3000+ Flights Canceled Throughout The US As Winter Storms Hit – Simple Flying 



Intelsat Shares Color Around Multi-Orbit Aero ESA Work

Following American Airlines’ decision to install Intelsat’s electronically steered antenna (ESA) connectivity on nearly 500 regional jets, Intelsat’s commercial aviation head Dave Bijur highlighted the endorsement of Intelsat’s multi-orbit capabilities and its reliability in execution. The ESA, designed for a ten-year lifespan, supports both Low Earth Orbit (LEO) and Geostationary Earth Orbit (GEO) systems to meet varying demands. Bijur, a former Gogo executive, also noted that the Intelsat ESA will replace legacy Gogo air-to-ground connectivity and be installed on new aircraft deliveries, including some Embraer E170 orders for American Airlines.

Runway Girl Network | Related American Airlines picks Intelsat ESA connectivity for nearly 500 RJs – Runway Girl Network



Japan Airlines Adds First Class Entrance At Tokyo Haneda Airport

Japan Airlines is introducing the “JAL First Class Entrance” at Tokyo Haneda Airport Terminal 3, an exclusive check-in facility for first-class passengers. This luxurious space offers a seated check-in process and direct access to a priority security checkpoint. Designed in an elegant and sophisticated Japanese style, it aims to make pre-departure time special. The new facility is exclusively for first-class passengers and not accessible to oneworld Emerald members.

One Mile At A Time | Related Get ready for JAL’s amazing new A350 first, business class – Executive Traveller



Katowice Airport Unveils InPost Parcel Locker Service

InPost has introduced a parcel locker service at Katowice Airport, Poland, for passengers to send prohibited items by post. Located in Terminal B near the security control entrance, the locker allows passengers to pack and send items not allowed in hand luggage using free cardboard boxes and tape. Through the InPost app, items can be sent to other InPost lockers or Polish addresses. The service is expected to enhance passenger comfort and overall travel experience.

Passenger Terminal Today | Related InPost Parcel Locker Before Security Control at Katowice Airport – Airport Suppliers 



TechFlow Secures $2.1B TSA Logistics Recompete

TechFlow has secured a potential seven-year contract worth $2.1 billion to continue as the primary logistics support provider for explosive detection systems (EDS) used by the Transportation Security Agency (TSA). These systems are deployed in about 300 airports and other key facilities, with plans for further enhancements using automation and analytics technologies. Based in San Diego, TechFlow will handle maintenance, repairs, and readiness for nearly 1,800 EDS systems. The contract includes an initial six-month base period, followed by six one-year options and an additional six-month option.

Washington Technology | Related TechFlow signs seven-year maintenance and support contract with TSA – Passenger Terminal Today




Today’s picture comes from @deezzullens.la.photographie, showing a Malaysia Airlines Airbus A350 aircraft.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Exciting news for aviation & tech enthusiasts: Join us February 28-29, in Los Angeles for #APEXTECH to immerse yourself in our dynamic panel on "The integration of IFE & C: Edge caching in the content delivery supply chain." Register ➡️ http://bit.ly/3yKIZkn #PaxEx #Aviation

APEX @theAPEXassoc


Association News

NEW Online APEX Merchandise Store

We are thrilled to announce the launch of an online APEX Store. ‘Tis the season of giving, and what better way to spread holiday cheer than treating your colleagues and team to a gift from the APEX Store. You can find the perfect holiday gift and show your support for your APEX community. Start Shopping.


APEX TECH | 28-29 February 2024 | Los Angeles, CA, USA

Come embark on a journey to explore the latest advancements and innovations in the world of Inflight Connectivity, Media Content and Supply Chain, Data Capture and Intelligence, and Ancillary and Passenger Experience Use. Join us at 2024 APEX TECH, 28-29 February, in Los Angeles, CA, and learn from and network with airlines and service providers. Registration is now open!


> Quote of the Day

“Delta now welcomes the A350-1000, which will open even more opportunities for the airline and its customers. We are proud that our aircraft serve the entirety of Delta’s impressive global network as this stellar airline takes fleet efficiency to the next level.”

Christian Scherer, Chief Executive Officer of the Commercial Aircraft Business, Airbus
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from apex.aero.

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2024. All rights reserved.