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January 21, 2021



Today's Top Stories


Biden Introduces Interstate Travel Mask Mandate

In one of his first actions as US president, Joe Biden put forth an executive order specifying that travelers must wear face masks during interstate travel on aircraft, trains and buses. The federal mandate carries more weight than the policies airlines and airports have been implementing. Aviation stakeholders have asked for a nationwide ruling on masks before, a call not supported by the Trump administration. Thus far, the FAA has only filed civil charges against two people related to their refusal to wear masks.

CN Traveler | Related Biden to Order Masks, Quarantine for Travelers in Covid Fight – BNN Bloomberg



Four Star Alliance Airlines Achieve Diamond-Level Health Safety Certification

Four Star Alliance members — Air Canada, Singapore Airlines, Turkish Airlines and United Airlines — have completed the APEX Health Safety powered by SimpliFlying audit. All four achieved Diamond-level, “hospital-grade” certification. “Early on during the COVID-19 crisis, Star Alliance member airlines adopted six unified commitments for customer health and hygiene safety,” explained Jeffrey Goh, Star Alliance’s CEO. “[The certification] is a testament to their customer-centric efforts and demonstrates that customer hygiene safety is paramount for members of Star Alliance.”

APEX Media | Related APEX Health Safety Powered by SimpliFlying Sets New Gold Standard for Air Travel – APEX Media



Singapore Airlines and Collinson Launch COVID Testing Service

As part of a pilot project, customers departing from Singapore, Jakarta and Medan on Singapore Airlines or SilkAir flights can book pre-departure COVID-19 tests via an online portal. Results will also be delivered via the platform; they come with a QR code that airport agents can scan at check in to verify their authenticity. “By housing all necessary pre-departure information on one platform, our passengers can enjoy a much more streamlined booking experience with Singapore Airlines,” said JoAnn Tan, the airline’s senior vice-president Marketing Planning.

Singapore Air | Related Singapore Airlines Starts Trials On Digital Verification Of Covid-19 Test Results And Vaccination Information – Singapore Air



Panasonic and IMG Score Live Sports Deal

All airlines, regardless of the IFE system or connectivity network they leverage, can provide passengers with Sport 24 and Sport 24 Extra channels thanks to a renewed and expanded agreement between Panasonic Avionics and IMG. The channels are billed as the only global live sports networks available to airlines. Almost 1,000 aircraft are connected with Panasonic’s live television service, which includes the two sports channels. “This latest agreement with Panasonic will bring our Sport 24 broadcast to millions more passengers across more global airlines in the years ahead,” said Richard Wise, SVP, Content and Channels, IMG Media.

Panasonic Avionics | Related Panasonic Avionics Names Hernan Abbes as Vice President of Global Sales – Panasonic Avionics



Norwegian to Receive Government Funding

Shares in Norwegian spiked today as the airline announced it would receive new capital from the government of Norway. The company said its chances of surviving the crisis increased significantly as a result. A previous request for a multi-billion krone rescue package was denied, prompting Norwegian to file for bankruptcy protection. The airline’s new business plan outlines the inflow of as much as $590 million in fresh capital. Norway’s Trade and Industry Minister Iselin Nybo said the government can contribute a hybrid loan, but has no intention of owning the airline.

BNN Bloomberg | Related Gatwick: Norwegian axes 1,000 jobs at airport in long haul cuts – BBC



Yellow Window Releases Cathay First-Class Renderings

Cathay Pacific had previously intended for new Boeing 777-9s to be the flagship aircraft on which it would launch a refreshed first- and business-class cabin. While delivery of the 777-9s have been pushed to beyond 2025, European design agency Yellow Window revealed two concepts it designed for the first-class cabin. The first is an elongated suite that can transform into a lounge, an office, a dining room and a bedroom. The layout is in a 1-1-1 arrangement. The second features seats in the center of the aisle and large spaces on either side, in a 1-1 arrangement.

Executive Traveller | Related Cathay Pacific rolls out 24/7 Whatsapp support in Hong Kong – Business Traveller



Lufthansa to Support Polar Expedition With its Longest Flight

On February 1, Lufthansa will operate its longest-ever flight ­– of approximately 15 hours – between Hamburg and Mount Pleasant in the Falkland Islands. Using an A350-900, the airline will transport 92 passengers comprising scientists and ship crew on behalf of the Alfred Wegener Institute (AWI) ahead of an upcoming Polar research expedition. The return flight on February 3 will carry home the current crew of the AWI’s Polarstern vessel, who set out from the Institute on December 20 to resupply its research station in Antarctica. 600 flight attendants applied to take part in the trip, despite the necessary 14-day quarantine beforehand.

Lufthansa Group | Related Lufthansa reaches deal with Eurowings on jobs – Reuters





An Air North Boeing 737 on its way back to Whitehorse. Captured at Vancouver International Airport by @aareinarz (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

An exotic ambiance in Québec as @FlyAirAustral's first #A220 rolled out of our paintshop, proudly sporting one of the Réunion Island's sceneries on its tail! A beauty!

Airbus @Airbus


Association News

Register Now: APEX + Viasat Thought Leadership Event – 27 January

Passengers are traveling with new touchless and connected technologies as the industry enters a new era. Join Andres Castañeda of Aeroméxico, Clarissa Sebastian from American Airlines and Don Buchman of Viasat for a discussion and fireside chat on the Era of the New Passenger and how airlines are quickly adapting to this new environment while keeping a customer-centric strategy. This APEX + Viasat Thought Leadership event is free, so register now and participate in the first virtual event of the new year!


> Quote of the Day

"We are exploring various partnerships to accommodate travelers’ needs to manage and decrease the risk associated with COVID-19."

Nick Clements, Carebook
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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