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February 15, 2023



Today's Top Stories


Air India Seals World’s Largest Aircraft Deal At $70 Billion

Air India on Tuesday said it had placed an order for 470 planes: 250 with European plane maker Airbus and 220 with American giant Boeing. This is the world’s largest ever single-tranche aircraft purchase. At list price the deal is valued at over $70 billion. From Airbus, Air India has ordered 40 wide-body A350 planes and 210 narrow-body A320neo family planes. From Boeing, the airline has ordered 10 wide-body B777X aircraft, 20 wide-body B787 planes, and 190 narrow-body B737MAX planes.

Business Standard | Related Air India: How The Record Plane Deal Is A Game-Changer - BBC News



Frankfurt Airport Closed To Arrivals Amid Lufthansa IT Chaos

The Lufthansa Group is facing delays and cancelations across its network due to an IT failure affecting the entire airline. This is having a knock-on effect on other airlines, as Frankfurt Airport is now entirely closed for arrivals. According to data from FlightRadar24.com, 69% of all Frankfurt Airport departures are delayed by an average of 24 minutes, while 5% have been canceled. Lufthansa’s operations are expected to take a further hit with the staff strike action planned for Friday.

Simple Flying | Related Lufthansa Flights Canceled Due to IT System Issues on Wednesday - Bloomberg



Operator Warns Of Massive Disruptions In German Airports Strike

Strikes planned at seven German airports for Friday will lead to massive disruptions, the operator of the country’s largest airport, in Frankfurt, warned on Wednesday. German trade union Verdi on Wednesday called on workers at Frankfurt, Munich, Stuttgart, Hamburg, Dortmund, Hanover and Bremen airports to go on a 24-hour strike, saying collective bargaining efforts had made little progress. Airlines across Europe have faced labor strife since last year as the rapid recovery in tourism led to staff shortages and soaring inflation prompted employees to demand higher wages.

Reuters | Related German Union Announces Day Of Strikes At Multiple Airports – DW



Swede Airport Operator Partners With NZ Startup To Reduce Airline Emissions

Veovo has announced a partnership with the Swedish airport operator Swedavia to introduce new environmental emission incentives for airlines operating at its largest airports, Stockholm Arlanda and Göteborg Landvetter. The incentives will arise from Veovo’s Revenue Management software which will automate emission charge calculation. This will help airlines accurately calculate and track their carbon emissions, and encourage them to reduce their carbon footprint. The software will also provide airlines with the tools and insights they need to make informed decisions about their emissions.

Geospatial World | Related Sweden and Vietnam: Innovation and sustainable development - Scandasia



Glasgow Airport Becomes UK’s First ‘Connected Airport Living Lab’

Glasgow Airport has partnered with innovation accelerator Connected Places Catapult to create the UK’s first ‘Connected Airport Living Lab’. The multi-year partnership will produce a series of demonstrations and trials of innovative technologies at the airport as it continues to regrow passenger numbers in tandem with delivering on the commitments outlined in its Sustainability Strategy. Central to the ‘Connected Airport Living Lab’ is a holistic vision of the airport as a highly innovative net zero place, that plays an important part in developing the city-region’s skills-base and full economic potential.

Future Travel Experience | Related Glasgow Airport to become UK’s first Connected Airport Living Lab - International Airport Review



Three-Aircraft Adventure On Alaska Highlights Product Consistency Work

Most airlines operating between the New York area and the US west coast offer an elevated level of service or even a premium-heavy aircraft configuration dedicated specifically to the task. However, Alaska no longer competes on premium product offerings. In terms of hard product, what you get on a near six-hour transcon is akin to what’s on offer on a shorter haul mainline flight. While the three aircraft types on this triangle route represent Alaska’s recent PaxEx history, a solid level of consistency was visible throughout each one.

Runway Girl Network | Related Alaska Airlines Is Planning Big Upgrades To Passenger Experience - Simple Flying



Lithuania Airports To Implement Entry-Exit System For Non-EU Passengers

Lithuania Airports will implement an entry-exit system (EES) at Vilnius, Kaunas and Palanga airports this year as part of a €3m (US$3.2m) biometrics project. The EES registration and inspection procedure will collect and verify personal data on third-country citizens entering the EU for the first time. In addition to passport data, biometric data will be collected, including fingerprints and facial images. This follows the EU regulation that demands member states with an external border with third countries, to enable foreigners to register in the EES.

Passenger Terminal Today | Related Construction For New Departure Terminal at Vilnius Airport Underway - Travel Radar




Today’s picture comes from @_karl_ng, showing a China Airlines Airbus A321 in special Pikachu livery.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

My flight #AF092 today from Paris to Miami with @airfrance is on a Boeing 777-200 #FGZNH . I'm disappointed it has the old interior which is not a patch on the new one. It looks and feels dated. Some very disgruntled biz pax onboard complaing they have been "downgraded" #paxex

Michael Kelly @Michaelkelly707


Association News


New innovations and the future of connectivity, how are you prepared and what's your organization doing to orchestrate “the next?” Join us at 2023 APEX TECH, 21 March – 23 March in Los Angeles, CA, and learn from and network with airlines and service providers. Registration is now open! Register before February 20th and benefit from a special early bird rate.


> Quote of the Day

“We are very proud that the Tata Group has chosen the A350 and the A320neo to script Air India’s revival. The magnitude of the order demonstrates the appetite for growth in the Indian aviation industry.”

Airbus CEO Guillaume Faury
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The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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