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February 16, 2024



Today's Top Stories


Beond to Offer Passengers Apple Vision Pro Headsets

Beond, branding itself as the world's first premium-leisure airline, has announced plans to provide passengers with Apple Vision Pro headsets as part of its in-flight entertainment. Operating only business-class services, Beond's fleet offers lie-flat beds for every seat and serves routes to and from the Maldives. Despite the Vision Pro's battery life being about 2 ½ hours, which is less than half the duration of Beond's shortest route, the airline aims to differentiate its offering by showcasing unique content, including stunning visuals of resort destinations. This initiative marks Beond as the first airline to adopt the Vision Pro, seeking to offer a competitive edge against airlines with first-class amenities.

Business Insider | Related

Premium Airline Beond to Offer Passengers Apple Vision Pro Headsets - Mac Rumours



Airbus aiming hydrogen-fuelled aircraft at ‘low end’ of market

Airbus is planning to enter the hydrogen-powered aircraft market by targeting the "low end" to avoid overlap with its existing product range, according to Chief Executive Guillaume Faury. With a service entry goal of around 2035, the company is still finalizing the specific market segment for its hydrogen aircraft but sees potential for starting with smaller models. This strategy allows for future scaling based on the project's success. Airbus's exploration under the ZEROe initiative includes hydrogen combustion, fuel-cell technologies, and various aircraft designs. However, Faury emphasizes the development's dependency on advancements in certification frameworks and establishing a hydrogen infrastructure.

Flight Global | Related

Airbus widens lead against Boeing but sees persistent supply chain bottlenecks - Financial Times



CVG, PIT, ADR and LGW discuss how they are exploring robotics and automation

In part 1 of Future Travel Experience’s extensive focus on robotics and automation – ahead of the FTE Aviation & Robotics Summit taking place in Pittsburgh on 14-16 May 2024 – Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport; Cole Wolfson, Director, xBridge, Pittsburgh International Airport; Alice Tosti, Acceleration Program & Open Innovation Specialist, Aeroporti di Roma; and Abhi Chacko, Head of Innovation, London Gatwick, share their insights into the latest developments and trends in this realm.

Future Travel Experience | Related FTE - Aviation and Robotics Summit



Vienna Airport begins $450m terminal expansion

Vienna Airport has initiated a €420 million ($452 million) terminal expansion project aimed at enhancing retail options and security features across a new 70,000m² area. Set for completion in 2027, the Southern Terminal Expansion will connect to the existing Terminal 3, introducing 10,000m² of retail and catering space with 30 new outlets, 6,000m² of lounge space, improved transfer connections, and a centralized security checkpoint. This development reflects Vienna Airport's robust post-pandemic recovery, having recorded its second-highest passenger volume in 2023 with approximately 29.5 million passengers.

Airport Technology | Related

Vienna Airport accelerates terminal expansion, commercial space set to increase by +50% - Moodie Davitt Report



Green adventures for children on Aircalin

Aircalin, in partnership with Kaelis, has introduced a 'Kids Green Adventures' amenity kit for young travelers, emphasizing sustainability and entertainment. The kit features the 'Fantastic Four' mascots - the Turtle, the Manatee, the Gecko, and the Kagu - representing New Caledonia's unique fauna. Designed to engage children in sustainability, the kit includes a variety of games and activities. Encased in a multifunctional bag adorned with green and jungle motifs, the kit contains recycled material items such as a memory game, educational activity book, matching game, recycled carton pencil case, an eye mask, and rPET socks, all promoting an eco-friendly message to the next generation of travelers.

On Board Hospitality | Related

New Caledonia's Aircalin eyes Southwest Pacific growth - CH Aviation



American Airlines Drops Lawsuit Against Online Travel Agent Accused of Using ‘Secretive and Hidden’ Hacks

American Airlines has settled a lawsuit with Kiwi.com, an online travel agent it accused of employing unauthorized methods like hidden city ticketing to sell cheaper flights. The lawsuit, initiated in August last year, aimed to prohibit Kiwi.com from marketing American Airlines tickets, citing the use of "explicitly forbidden" tactics to undercut flight prices. Kiwi.com, having previously been authorized to sell American Airlines tickets since 2016, faced criticism for its sales practices, including 'screen scraping' to book flights without the airline's permission. The confidential settlement agreement now dismisses all claims against Kiwi.com with prejudice, preventing similar future legal actions by American Airlines.

Paddle your own canoe | Related

American Airlines settles ‘rogue’ ticketing lawsuit against Kiwi - Reuters



First products from AERQ receive EASA Form 1 cert

AERQ, a joint venture between LG Electronics and Lufthansa Technik, says it has achieved a significant milestone by receiving EASA Form 1 certification for its products, marking a key step in its journey as an aviation industry supplier. This certification confirms that AERQ's products meet the necessary airworthiness standards, allowing them to be used in aircraft operations. The EASA Form 1 is an essential document in the aviation sector, signifying that products, parts, or appliances are manufactured in compliance with approved design data and are thus fit for aviation use. This achievement underscores AERQ's commitment to high-quality standards and innovation in the aerospace market, enhancing its position as a provider of digital solutions for aircraft cabins.

Runway Girl | Related

AERQ products declared airworthy with first EASA Form 1 certification - InFlight




Today's picture comes from @albertsetjadiningrat, showing a Qatar Airways A380 in Melbourne. Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Chris Insall, Head of Mobility Business Development, ST Engineering @iDirect , will be a panelist during the #APEXTECH session “Elevating the Journey: Commercializing Advanced Connectivity in Aviation." Register ➡️ http://bit.ly/3yKIZkn

APEX @heAPEXassoc


Association News

Shop the Online APEX Merchandise Store

It’s almost Valentine’s Day. Share the love by surprising your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start spreading the love – Start Shopping today!


APEX TECH | 28-29 February 2024 | Los Angeles, CA, USA

Come embark on a journey to explore the latest advancements and innovations in the world of Inflight Connectivity, Media Content and Supply Chain, Data Capture and Intelligence, and Ancillary and Passenger Experience Use. Join us at 2024 APEX TECH, 28-29 February, in Los Angeles, CA, and learn from and network with airlines and service providers. Registration is now open!


Delta Air Lines’ Ekrem Dimbiloglu to join us at APEX TECH

We’re delighted Ekrem Dimbiloglu will be joining us at APEX TECH. He is Delta Air Lines’ Managing Director of Customer Experience. Find out more about Ekrem’s work on Delta SYNC in this insightful interview he did with NPR.


> Quote of the Day

“The Apple Vision Pro will transform the inflight entertainment experience, and we will be first to offer it to select passengers. In addition to our existing and ever-growing library of inflight content such as movies and games, Beond will showcase stunning resort destinations and activities in the Maldives."

Beond Chairman and CEO, Tero Taskila


The next newsletter will be out on Monday



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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