Apex Daily Experience
No Images? Open in Browser

February 22, 2024



Today's Top Stories


Thai Airways Orders 45 Boeing 787-9 Dreamliner Aircraft, Deliveries To Start In 2027

Thai Airways has secured an order for up to 80 Boeing 787-9 Dreamliner aircraft, comprising a firm order for 45 aircraft and options for 35 more. The delivery for the aircraft is set to start in 2027. This deal, concluded in December 2023 and initially listed under an undisclosed customer, was revealed in conjunction with the Singapore Airshow. Amid financial struggles and the pandemic's impact, Thai Airways aims to leverage Thailand's travel appeal with a sustainable fleet expansion, marking a significant step in its transformation.

One Mile At A Time | Related Boeing adds 787 orders from Thai and Royal Brunei to backlog in Singapore – Airport Technology



APEX TECH Panel Preview: Edge Caching In The Content Delivery Supply Chain

Next week's APEX TECH event will feature a panel session on "The Integration of IFE & C: Edge Caching in the Content Delivery Supply Chain." Edge caching, which moderator and Chief Systems Engineer, Panasonic Avionics, Phil Watson defines as "storing internet streaming content on aircraft," can reduce bandwidth usage and video startup times. However, he notes challenges with its uptake, including content delivery logistics and adapting to rapidly changing technology ecosystems. Panelists from Siden and Broadpeak also weigh in.

APEX | Related Delta's Ekrem Dimbiloglu Discusses Delta Sync Ahead of APEX TECH Keynote – APEX Insights



oneworld Opens Amsterdam Lounge

oneworld has unveiled its second branded lounge of 2024 at Amsterdam Schiphol Airport, spanning 473 sqm in the non-Schengen area, designed in partnership with ASPIRE. Inspired by Amsterdam's iconic arched canal bridges and local birdlife, the lounge features unique design elements, including lighting and decorative bird silhouettes. Open daily for eligible oneworld customers, it offers buffet dining, a full-service bar, and shower facilities. Located on the site of the former British Airways lounge, it serves eight oneworld member airlines.

Business Traveller | Related First look: oneworld opens new Amsterdam Lounge – Executive Traveller



Fast, Free Wi-Fi Coming To Qantas International Flights This Year

Qantas is accelerating its Wi-Fi rollout for international flights to the end of 2024, covering its Airbus A330, Boeing 787, and A380 fleets. The service, part of a digital transformation, will offer fast and free Internet access. Retrofitting begins in March 2024, with Wi-Fi availability pending the launch of a new ViaSat satellite for South East Asia coverage. Despite manufacturing delays pushing 'Project Sunrise' to mid-2026, some routes already enjoy partial Wi-Fi coverage over Australia using NBN Sky Muster satellites.

Executive Traveller | Related Qantas to retrofit fleet with free inflight Wi-Fi – Business Traveller



Etihad Airways Introduces Luxury Amenities Across Cabins

Giorgio Armani and Etihad introduce stylish Business Class amenity kits, including a clutch and a cube design, inspired by Abu Dhabi's Liwa desert and practical for post-flight use. These kits contain ESPA skincare products for enhanced travel well-being. First Class and The Residence passengers receive a spacious folio bag, suitable for documents or a laptop, and luxury ESPA products. Business Class on long-haul flights and Economy on flights over six hours also receive specially designed comfort items, emphasizing sustainability with reusable bags made from recycled PET bottles.

Travel and Tour World | Related Etihad's New Giorgio Armani Amenity Kits & Pajamas – One Mile at a Time



Menzies Airport Servicer Installs Solar Farm At Prague Airport

Menzies Aviation has launched a solar farm with nearly 900 panels atop its cargo facility at Prague's Václav Havel Airport, projected to generate 350 megawatt hours annually. This initiative aims to cut Prague emissions by 25% through powering warehouse operations and charging electric ground support equipment (GSE), aligning with Menzies' sustainability goal to electrify 25% of its GSE by next year and achieve net-zero emissions by 2045. This step underscores Menzies' commitment to sustainable practices and its "All In" sustainability plan.

Airport Technology | Related Largest single-site rooftop solar panel system to be built at Changi Airport – CNA



Air India Secures 12-year Agreement With SIA Engineering For A320 Fleet's Support And Expansion

Air India is enhancing its fleet maintenance and operational efficiency by partnering with SIAEC for Inventory Technical Management (ITM). With around 60 A320 family aircraft in its current fleet of 123, Air India has ordered an additional 210 A320 family aircraft, demonstrating its commitment to fleet expansion and modernization. CEO Campbell Wilson believes this collaboration will bolster Air India's repair and maintenance capabilities for the A320 family, improving operational reliability.

Financial Express | Related Air India signs component program with SIA Engineering for A320 aircrafts – Times of India




Today's picture comes from @aydyn.aviation, showing a Delta Air Lines Airbus A330-941 aircraft.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Qantas’ free domestic Wi-Fi service, powered by Viasat, enjoys average take rates of a whopping 75%, with some routes seeing up to 100% uptake, reveals the airline, as it announces plans to accelerate Wi-Fi installs on its international fleet. https://runwaygirlnetwork.com/2024/02/qantas-accelerates-rollout-of-viasat-connectivity-on-international-fleet/ #PaxEx

Runway Girl Network @RunwayGirl


Association News

Shop the Online APEX Merchandise Store

It’s almost Valentine’s Day. Share the love by surprising your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start spreading the love – Start Shopping today!


APEX TECH | 28-29 February 2024 | Los Angeles, CA, USA

Come embark on a journey to explore the latest advancements and innovations in the world of Inflight Connectivity, Media Content and Supply Chain, Data Capture and Intelligence, and Ancillary and Passenger Experience Use. Join us at 2024 APEX TECH, 28-29 February, in Los Angeles, CA, and learn from and network with airlines and service providers. Registration is now open!


Delta Air Lines’ Ekrem Dimbiloglu to join us at APEX TECH

We’re delighted Ekrem Dimbiloglu will be joining us at APEX TECH. He is Delta Air Lines’ Managing Director of Customer Experience. Find out more about Ekrem’s work on Delta SYNC in this insightful interview he did with NPR.


> Quote of the Day

"Streaming blockbuster events like the Super Bowl, Champions League or IPL Cricket to aircraft can be a real challenge: As live streams soar in popularity, they strain the limited satellite broadband capacity, often creating frustrating experiences."

Jeremy Desmauts, Director of Sales & Engineering in North America at Broadpeak
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from apex.aero.

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2024. All rights reserved.