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February 24, 2023



Today's Top Stories


American Airlines Cuts Nearly 50,000 Flights From Summer Schedule

American Airlines has cut almost 50,000 flights from its summer schedule, with June and July being the most affected months. According to the airline, this is standard as it finalizes schedules closer to the upcoming season. Earlier this week, German carrier Lufthansa also announced it was cutting more than 30,000 flights from its summer schedule. European airports are also placing daily passenger caps, like the ones imposed at London Heathrow and Amsterdam Schiphol last year.

Simple Flying | Related American Airlines Cuts Almost 50,000 Flights From Summer Schedule - Bizjournals



Wizz Air Bets On Neste Sustainable Aviation Fuel To Cut Emissions

Wizz Air and sustainable aviation fuel (SAF) producer Neste have announced a new agreement for 36,000 tons of SAF to be delivered over the course of three years. Last year, Wizz had achieved its lowest CO2 per-passenger-kilometer ever, with 55.2 grams,15.4% less than the year before. The airline also aims to lower carbon intensity by 25% by 2030, compared to 2019 levels. Competitors easyJet and Ryanair clocked in at 70.4 grams and 67.1 grams for 2022, respectively.

Simple Flying | Related Last Year Emirates Recycled Plastic & Glass Equivalent To The Weight Of An Airbus A380 - Simple Flying



Oman Opens Airspace, Joining Saudi Corridor For Israeli Carriers

As of Thursday Oman has opened its airspace for all airlines. With this, the country joins neighboring Saudi Arabia in providing a corridor for the national carriers of Israel, which neither Gulf state formally recognises. Israeli leaders hailed the announcement mainly as a gain for civil aviation to Asia and Australia. Israel has been hoping for Oman to join the US-brokered Abraham Accords under which Israel established relations with the UAE, Bahrain, Sudan and Morocco in 2020.

Reuters | Related Oman Joins Saudi Arabia In Opening Airspace For Israeli Airlines - Axios



New Kansas City Terminal Leans Into Accessibility And Inclusivity

When it opens to the public on 28 February, the new $1.5 billion, one million square foot single-terminal Kansas City International Airport (MCI) will replace an outdated 50-year-old facility with one of the most accessible and inclusive in the United States. That inclusivity is by design and will make traveling easier for people of all abilities. The facilities include more restrooms including all-gender facilities, a dedicated play area for children and the new Kansas City Air Travel Experience for adults and children who are new to or wary about traveling.

Runway Girl Network | Related London Luton Airport Hosts Accessibility Familiarisation Day For Passengers With Disabilities - THIIS Magazine



Vegan Business Class Passenger Served Single Banana For Breakfast On Japan Airlines Flight

A business class traveler who ordered a vegan breakfast for a flight to Japan was surprised to receive a single banana with a pair of chopsticks. Many travelers would be outraged to receive a single piece of fruit for breakfast, especially after paying business class prices, however, the traveler took it in their stride. They added that the presentation was delightful too, writing that it was ‘cute’ of the crew to serve the banana with chopsticks.

NZ Herald | Related Japan Airlines Serves A Banana As Vegan Meal - Simple Flying



Changi Airport Introduces AI-Powered Immersive Shopping Experience

Singapore Changi Airport’s Terminal 1 has a new, AI-powered immersive retail experience. Pernod Ricard Global Travel Retail has opened the first in-airport Martell AI-powered boutique, in partnership with Lotte Duty Free. The new 33 sq ft boutique hosts a range of immersive experiences and services for passengers, including an AI ambassador, fully-digitalised merchandising units, robot bartenders and VIP tastings. One of the key interactive features is the ‘Martell Untouchable Taste’ tool, which provides personalized tasting recommendations. The recommendation is then sent to the Martell robot bartender, who proceeds to serve the desired beverage to the customer.

Future Travel Experience | Related Changi Airport To Begin First Auto-Dolly Unit Load Device Tests - Routes Online



Qantas To Introduce Free Wi-Fi On International Flights

Qantas plans to offer fast free WiFi on most international flights. The airline has confirmed that high-speed satellite technology will be fitted to not only its Project Sunrise Airbus A350s, but also the Airbus A380 superjumbo along with A330 and Boeing 787 workhorses. The airline will rely on the new ViaSat-3 network for serving up broadband-grade speeds to all passengers from first class to economy, with three satellites each one covering one-third of the planet.

Executive Traveller | Related Qantas Reveals A350’s First And Business Suites For Project Sunrise - Simple Flying




Today’s picture comes from @lhr_mark, showing a SKY Airline Airbus A320 arriving at Miami International Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

My ride of the now: @SingaporeAir @Airbus A350-900ULR 9V-SGC from #SIN - #SFO #AvGeek The A350 might be the best plane on the market from a #PaxEx POV right now. Sorry 787, you’re second now.

Nate Strong @ndlstrong


Association News

APEX TECH 2023 – Early Bird Rates Extended to 28 February!

New innovations and the future of connectivity, how are you prepared and what's your organization doing to orchestrate “the next?” Join us at 2023 APEX TECH, 21 March – 23 March in Los Angeles, CA, and learn from and network with airlines and service providers. Early bird registration rates are available through 28 February. Don’t let the early bird rates fly by! Register now.


> Quote of the Day

“At Wizz Air, we continue to invest in innovative technology and believe that SAF is a key part of the solution for decarbonizing the aviation industry. The partnership with Neste, the world's leading producer of SAF, reaffirms our progress in reducing our carbon emissions intensity, which is already one of the lowest in the world. Working together with Neste, we will drive the adoption of SAF throughout our network, paving the way to a more sustainable future for aviation.”

Ian Malin, Executive Vice President & Group Chief Financial Officer at Wizz Air
Read the article


The next newsletter will be out on Monday.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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