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February 28, 2024



Today's Top Stories


SAUDIA Plans New Business Class Suite For Wide Body Fleet

SAUDIA is set to revamp the interiors of its wide-body fleet, partnering with Collins Aerospace for the overhaul. The update will affect both new deliveries and existing aircraft. New cabin designs, featuring private suites in business class, will debut on SAUDIA's forthcoming Boeing 787-9s and 787-10s starting early 2026. Additionally, from late 2025 to late 2027, SAUDIA will retrofit its current Airbus A330s and Boeing 777s. The extent of the retrofit across the existing fleet, including whether it will apply to all 787s and 777s used for shorter routes, remains unclear.

One Mile at a Time | Related Saudia Partners with Collins Aerospace for new Closed-Door Business Class Suites - Business Traveler USA



Thai Airways Orders 45 Boeing 787s Plus Options

Thai Airways has confirmed an order for 45 Boeing 787 jets, with the potential to expand the deal to 80 aircraft. This order, already included in Boeing's backlog as an undisclosed contract, marks a pivotal moment for Thai Airways, traditionally a Rolls-Royce client, as it selects GE Aerospace engines for the new 787s. The choice indicates a shift in preference influenced by engine maintenance pricing disputes with Rolls-Royce. This move also underscores the competition between Boeing's 787 and Airbus's A350, which exclusively uses Rolls engines.

Reuters | Related Thai Airways acquires more Boeing 787-9 Dreamliners - AeroTime



IATA To Provide Improved Turbulence Weather Data To Airlines

The International Air Transport Association (IATA) has partnered with The Weather Company to expand its Turbulence Aware data service, enhancing flight safety and efficiency. This collaboration integrates real-time turbulence data, including Eddy Dissipation Rate (EDR), into aviation tools Fusion™ and Pilotbrief®. This integration enables pilots, dispatchers, and flight planners to access crucial turbulence information within their operational tools, improving route planning and passenger comfort. The service also aids in optimizing flight paths, reducing CO2 emissions, and contributing to environmental sustainability.

Aviation Source News | Related IATA Teams With Weather Company to Improve Airline Turbulence Reports - TravelPulse



TEAC And PXCom Forge Pioneering Partnership For Enhanced In-Flight Entertainment

Tokyo's TEAC Corporation and France's PXCom have joined forces to revolutionize in-flight entertainment with the PS-V50 GEN2 server, aiming to enhance the digital content experience for passengers. This partnership combines TEAC's innovative portable, battery-powered streaming server with PXCom's expertise in IFEC platform services, offering passengers seamless access to a diverse range of digital content on their own devices. Showcased at the Aviation Festival Asia 2024, the PS-V50 GEN2 is endorsed for its reliability and performance, marking a significant advancement in meeting the evolving needs of today's air travelers.

BNN Breaking | Related TEAC starts Business collaboration with PXCom for IFE system - Business Wire



US Airlines Hiking Checked Baggage Fees As Costs Jump

United Airlines has joined American Airlines and JetBlue Airways in increasing checked baggage fees for North American flights, marking the third major U.S. carrier to do so. Starting February 24, United's economy passengers will pay $40 for the first checked bag at the airport, $35 if paid in advance, with the second bag priced at $50 at the airport and $45 in advance. This hike reflects rising maintenance, labor costs, and weakened pricing power in the domestic market. In 2022, U.S. airlines collected nearly $6.8 billion in baggage fees.

Reuters | Related United Is Latest Airline to Increase Baggage Fees - Travel and Leisure



Passengers To Remove Shoes At Screening Points In Ghana

The Ghana Airports Company Limited (GACL) has announces a new security measure mandated by the Ghana Civil Aviation Authority (GCAA): all airport-goers must remove their shoes during security screenings. This directive, effective immediately, aims to enhance air transport safety and aligns with Section 17.4.5(1) of the Ghana Civil Aviation (Aviation Security) Directives, which requires thorough screening of individuals and their belongings before accessing secure areas.

Passenger Terminal Today | Related Passengers must remove footwear for screening at Ghana’s Airports – GhanaWeb



TSA Leads International Drone Response Training In Croatia

The Transportation Security Administration (TSA) conducted its first international counter-drone training in Zagreb, Croatia, since the COVID-19 pandemic, enhancing global aviation security partnerships. The training, led by the TSA's Law Enforcement/Federal Air Marshal Service, gathered 28 aviation representatives from seven Eastern European countries over three days. The course addressed operating procedures and planning responses to drone threats, emphasizing the security challenge posed by commercially available drones with advanced aviation capabilities.

Drone DJ | Related TSA expands drone security efforts to Eastern Europe - Passenger Terminal Today




Today's picture comes from @aviate_ty, showing a China Airlines Boeing 777 landing at Ontario Airport, California.

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> Tweet of the Day

We’ve officially arrived in Los Angeles for this year’s #APEXTECH & we’re gearing up for two days of in-depth conversations about the future of #IFC & #IFE with the very best of the #Aviation industry — supported by our headline partner, @PanasonicAero. #PaxEx

APEX @theAPEXassoc


Association News

Shop the Online APEX Merchandise Store

It’s almost Valentine’s Day. Share the love by surprising your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start spreading the love – Start Shopping today!


APEX TECH | 28-29 February 2024 | Los Angeles, CA, USA

Come embark on a journey to explore the latest advancements and innovations in the world of Inflight Connectivity, Media Content and Supply Chain, Data Capture and Intelligence, and Ancillary and Passenger Experience Use. Join us at 2024 APEX TECH, 28-29 February, in Los Angeles, CA, and learn from and network with airlines and service providers. Registration is now open!


Delta Air Lines’ Ekrem Dimbiloglu to join us at APEX TECH

We’re delighted Ekrem Dimbiloglu will be joining us at APEX TECH. He is Delta Air Lines’ Managing Director of Customer Experience. Find out more about Ekrem’s work on Delta SYNC in this insightful interview he did with NPR.


> Quote of the Day

"We are thrilled to join forces with Collins Aerospace to introduce state-of-the-art Business and Economy Class seats into our new fleet, as well as retrofit our existing fleet’s interiors."

Rossen Dimitrov, Chief Customer Experience Officer at Saudia
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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