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March 1, 2023



Today's Top Stories


Biden Urges US Carriers To Eliminate Family Seating Fees

US President Joe Biden has urged US airlines to follow American Airlines in eliminating family seating fees. Carriers that do not honor commitments can face enforcement actions. The US Department of Transportation plans to propose regulations to bar airlines from family seating fees and will next week disclose which airlines have committed to not charging such fees. American said its written plan provides additional clarity, and it is proud to offer customer-friendly policies that ensure a positive travel experience for families.

Reuters | Related United Airlines Introduces New Family Seating Policy - CNN



Lufthansa Allegris Launch Redefines Long-Haul Experience

Lufthansa has launched one of its biggest-ever customer experience enhancements. Allegris redefines the airline’s approach to long-haul travel. The guiding principles in the development of Lufthansa Allegris were choice and simplicity. At its heart, Allegris is about individualizing travel and doing so in a way that is simple for customers. The individuality comes from passengers’ ability to create their own travel experience according to their personal needs, with choices in seats, meals and other elements of the journey.

Future Travel Experience | Related Lufthansa’s Allegris Business Class Takes Unbundling To The Extremes - Runway Girl Network



Air India To Bid Goodbye To Vistara Brand In Airline Merger

The Tatas will let go of Indian full-service carrier Vistara as they look to merge the airline with the more internationally-recognized Air India, Air India CEO Campbell Wilson said on Monday. Wilson told news agency Press Trust of India that efforts would be made to retain some of the “Vistara heritage in that new manifestation.” AirAsia India will also be merged with Air India Express. Once completed, the Tatas will end up with one full service and one low-cost airline.

Skift | Related Why Air India Plans To Do Away With Vistara Brand After Merger - BusinessToday



Korean Air To Introduce Korean-Style Vegan Meals

Korean Air is set to introduce Korean-style vegan meals from March onwards, with dishes varying per route and season. All passengers will be able to enjoy dishes such as steamed barley rice with burdock, roasted shiitake mushrooms, mung bean jelly salad and roasted tofu with plum sauce. Prestige (business class) and first class passengers will also be able to order ginkgo nut porridge and roasted yam with soybean paste. Dishes will be available to pre-order up to 24 hours prior to departure on all international routes departing from Korea.

Business Traveller | Related Korean Air Is Rolling Out Korean-Style Vegan Meals - Simple Flying



You Can Now Pay To Access Star Alliance’s Amsterdam Airport Lounge

All Star Alliance passengers flying through Amsterdam’s Schiphol Airport can now pay to use the alliance’s premium lounge at the airport from this month. The lounge becomes the fifth Star Alliance lounge worldwide to extend this privilege to all of its alliance passengers, regardless of their booked class of travel. While access to the lounge remains complimentary to all Star Alliance Gold members, as well as those traveling in both first and business class on member airlines, the lounge now allows access to all Star passengers for an entrance fee of EUR50 (US$53).

Simple Flying | Related Delta Sky Club Opens Only Airline Lounge in Revamped Kansas City Airport - Travel Agent Central



Smiths Detection Introduces CT Security Scanning At Fiumicino Airport

Aeroporti di Roma has introduced Smiths Detection’s computer tomography (CT) scanning technology at Fiumicino International Airport in Italy to enable passengers to carry more than 100ml of liquids in their hand luggage, as well as electronics, without having to remove and separate them from their suitcases. The new machines use x-ray scanners to obtain a CT image of the baggage, and can produce high-resolution 3D volumetric images with automatic detection of potentially dangerous substances. This is expected to enable more effective and faster security operations.

Passenger Terminal Today | Related Toronto Pearson Airport To Implement Liberty Defense Security Portal - Passenger Terminal Today



US Airports Investing Millions In Electric Buses

The US Federal Aviation Administration is funding battery electric buses for airports to provide zero emission ground transportation to help passengers make connections from airport terminals to rental cars and parking lots. Electric buses – whether they be trolleys or battery electric – emit less air pollution, are quieter and less odorous. Although electric buses cost more upfront, they do not require expensive, polluting fossil fuels, which saves money over the lifespan of the buses.

Simple Flying | Related FAA Awards Nearly $1 Billion To 99 Airports - Simple Flying




Today’s picture comes from @mysakspotter, showing an Oman Air Boeing 787-9 DreamLiner.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

I wrote a long tweet thread about @lufthansa 's Allegris First and Business Class seat announcement, but Twitter ate it and it's gone. So instead of doing it over again, here's some pictures they sent in a press kit. #PaxEx

Jason Rabinowitz @AirlineFlyer


Association News


New innovations and the future of connectivity, how are you prepared and what’s your organization doing to orchestrate “the next?” Join us at 2023 APEX TECH, 21 March – 23 March in Los Angeles, CA, and learn from and network with airlines and service providers. Register now.


> Quote of the Day

“Lufthansa Allegris is one of the biggest improvements we have ever introduced for our customer experience. With more than 100 new aircraft that will be equipped, but also new options on ground services as well as an improved, simplified flow to select your seats in all booking channels, we will offer a truly premium, innovative and thought-through product that offers individual choices to our customers in all travel classes.”

Dr. Björn Becker, Head of Program Future Intercont Experience, Lufthansa Group
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The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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