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March 4, 2024



Today's Top Stories


Turkish Airlines' All-New 'Crystal' Business Class Suite

Turkish Airlines is set to unveil its all new 'Crystal' business class suite in May at the Aircraft Interiors Expo in Hamburg. These suites, featuring sliding doors and advanced comfort features, will be introduced on the airline's Boeing 777 fleet starting early 2025 and on new Airbus A350-1000 jets flying non-stop to Sydney and Melbourne from late 2026. Despite the airlines' plans to retire older 777s, delays in new aircraft deliveries mean these planes will remain in service longer. The Crystal suites are a unique design by Turkish Cabin Interior and aim to elevate the flying experience.

Executive Traveller | Related Turkish Airlines to launch Next-Gen "Crystal" Business Class Suite – Jetline Marvel 



Boeing Delivery Delays Force Ryanair To Trim Summer Flights

Ryanair has adjusted its annual passenger forecast, reducing it by five million due to delays in receiving 57 Boeing 737 MAX aircraft. The airline is now expecting only 40 737 MAX aircraft by the end of June. Consequently, the carrier has decreased its flight frequencies, affecting Dublin, Milan Malpensa, Warsaw Modlin, and four Portuguese locations, attributing some decisions to increased airport charges. The airline is now targeting between between 198 and 200 million passengers for the full year until March 2025, down from the previous 205 million.

Business Traveller | Related Ryanair cuts summer schedule following Boeing delivery delays – Business Travel News Europe 



Lufthansa To Cancel Most Flights On Thursday & Friday

Verdi, the trade union for Lufthansa's ground staff in Germany, has announced a 51-hour strike from early Thursday, March 7, 2024, to Saturday, March 9, 2024. This marks the third and longest strike in recent weeks, with previous strikes occurring on February 8 and February 20, 2024. The 25,000 ground staff are demanding a 12.5% wage increase and a €3,000 one-off payment to combat inflation and acknowledge their increased workload due to staff shortages. During similar past strikes, Lufthansa operated only 10-20% of its flights, leading to significant travel disruptions. Passengers are advised to check Lufthansa's travel disruptions page for the latest schedule changes.

One Mile At A Time | Related More Disruption: Lufthansa Staff Set To Strike Again On Thursday & Friday – Simple Flying 



OneWeb-Powered Galileo To Be Competitively Priced To Starlink: Gogo

Gogo Business Aviation aims to price its Galileo inflight connectivity service, powered by OneWeb's Ku-band LEO satellites, competitively against SpaceX's Starlink Aviation for the business aviation market. The company is ahead of schedule with its HDX antenna development, expecting flight tests and certification soon. Gogo will offer Galileo as both a standalone and hybrid solution with its ATG platform for comprehensive coverage, except in certain countries due to geopolitical reasons. Despite Starlink's entry, Gogo doesn't view it as a direct threat to its ATG business, citing antenna size suitability for larger aircraft as a differentiating factor.

Runway Girl Network | Related SpaceX lowers monthly pricing for Starlink Aviation in BizAv – Runway Girl Network



Aviation's Safest Year In 2023, As Passenger Traffic Rise Projected

2023 was one of commercial aviation's safest years, with passenger numbers surpassing 2019 levels on major routes and total traffic expected to exceed pre-pandemic figures in 2024. The International Air Transport Association (IATA) reported no hull losses or fatal passenger jet accidents in 2023, despite a 17% rise in aircraft movements. A sole fatal turboprop crash killed 72, but the overall accident rate dropped to 0.8 per million sectors, making 2023 exceptionally safe for air travel, despite increases in accident rates in North America and Asia-Pacific, including a fatal crash in Nepal.

Airport Technology | Related 2023: A record-breaking year for safety – Airlines



Veovo & Amorph Systems Collaborate On LiDAR Technology

Veovo and Amorph Systems have partnered to enhance airport passenger flow management by merging Amorph's advanced LiDAR perception technology with Veovo's Intelligent Airport platform. This collaboration aims to provide airports with precise, efficient tracking of movements, occupancy, and dwell times. LiDAR technology offers benefits over traditional sensors, especially in challenging environments like outdoor spaces or areas with high ceilings. This integrated solution allows airports flexibility in sensor technology choice, promising more accurate insights into passenger behavior and enabling more effective decision-making for operational improvements and enhanced traveler experiences.

Passenger Terminal Today | Related Veovo and Amorph Systems collaborate on LiDAR technology – Veovo



Richmond International Airport Adopts CAT-2 Identity Verification Technology

The Transportation Security Administration (TSA) has implemented the latest credential authentication technology (CAT-2) units at Richmond International Airport, following a similar update at Norfolk International Airport. These advanced units not only scan and verify travelers' photo IDs against flight details but also capture real-time photos for enhanced identity confirmation. CAT-2 can authenticate over 2,500 types of IDs, including passports and various government-issued cards, ensuring passengers are ticketed for travel on the same day from the airport.

Passenger Terminal Today | Related TSA at Norfolk Airport gets new credential authentication technology to improve checkpoint screening capabilities – Future Travel Experience 




Today's picture comes from @ryuno_aviation_photo, showing an ANA Boeing 747 aircraft.

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> Tweet of the Day

Habibi, let's go to #Dubai ! 😎 My chariot for the 3 hour hop to @DXB from #Mumbai - @CSMIA_Official is @airvistara (UK)'s #A321neo VT-TVB. Great way to start with Bombay Banta and cold towels. All 10 UK #A321neo aircraft are acquired on lease from @AirLeaseCorp #AvGeek #PaxEx

VT-VLO @Vinamralongani


Association News

Shop the Online APEX Merchandise Store

Surprise your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start Shopping today!


APEX Content Market | 26-27 March 2024 | Lisbon

APEX Content Market provides an intimate and productive setting for all airline content needs, including the best in TV, movies, games, GUIs, apps and audio! As the only global industry event focused on connecting in-flight entertainment content buyers with worldwide content distributors, APEX Content Market is your chance to browse the dynamic show floor to get ahead on planning your in-flight content for the upcoming year. Registration is now open!


> Quote of the Day

"We expect these latest Boeing delivery delays, which regrettably are beyond Ryanair's control, combined with the grounding of up to 20 per cent of our Airbus competitors' A320 fleets in Europe, will lead to more constrained capacity and slightly higher air fares for consumers in Europe in summer 2024."

Ryanair Group CEO, Michael O'Leary
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The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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