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March 28, 2024



Today's Top Stories


Singapore Airlines Partners With Monica Galetti For Premium Meal Service

Singapore Airlines has partnered with Samoan-New Zealand chef Monica Galetti to curate menus for business class, first class, and suite customers departing on SIA flights from the UK, including the new Gatwick route launching in June. The menus will showcase British ingredients and local suppliers and feature signature dishes from her London restaurant, Mere. Additionally, Singapore Airlines is revamping its premium economy inflight experience, offering improved meal and beverage options and a new amenity kit.

Business Traveller | Related Singapore Airlines Partners with Celebrity Chef Monica Galetti for Business and First Class Menu Overhaul – ittn.ie



Japan To Look At Hydrogen In New $33 Billion Attempt For Homegrown Aircraft

Japan's Ministry of Economy, Trade and Industry has announced a $33bn project to build a homegrown aircraft powered by an alternative fuel source, such as hydrogen, by 2035. The plan involves local and foreign manufacturers, including Subaru and Mitsubishi Heavy Industries, and aims to strengthen supply chains. This effort comes after the retirement of the SpaceJet aircraft developed by a Mitsubishi Heavy Industries subsidiary and is expected to compete with China's C919, which began commercial operations in May 2023.

Airport Technology | Related Japan to take another shot at a homegrown airliner, eyeing hydrogen – Nikkei Asia



Augmented Reality To Enhance Ground Ops At JFK Airport

JFK Airport is implementing LOGIPIX's Virtual Ramp Control System as part of its $4.2b redevelopment. The system leverages multi-sensor panoramic video technology and Airside Augmented Reality Solution (LAARS) software to enhance the safety and efficiency of aircraft management. AI-powered Computer Vision will be used for real-time decision-making support and improved situational awareness. This application of XR technology aims to optimize group operations and streamline processes, following the example of Singapore's Changi Airport, which introduced AR smart glasses for ground crew.

World Aviation Festival | Related JFK to install AI/AR ramp control systems – Airport Technology



United Airlines Starts Allowing Customers To Pool Loyalty Points

United Airlines will allow MileagePlus members to pool frequent flyer points in shared accounts, with up to five people able to share and redeem points in a linked account. The feature will not apply to status accruals, which members must achieve individually. United briefly enabled the pooling feature on its website but took it down due to technical issues. The carrier is the first network U.S. carrier to enable point pooling, following the lead of JetBlue, Frontier, and Spirit.

Travel Weekly | Related United allows loyalty members to pool their miles with friends and family – Business Traveller



London Gatwick Debuts New Rapid Exit Taxiway

London Gatwick Airport (LGW) has completed a project to reduce delays and go-arounds while supporting sustainability goals. The new Rapid Exit Taxiway (RET) allows arriving aircraft to leave the main runway at a more optimal location, improving efficiency and reducing the impact on other aircraft. The project, which began in 2020, was redesigned during the COVID-19 pandemic, resulting in a 10% reduction in construction carbon emissions compared to the original plan. The successful completion was a result of collaborative efforts among the airport, contractor PJ Hegarty, and other teams.

Airways Magazine | Related Gatwick opens Rapid Exit Taxiway – Business Traveller



Plaza Premium Group Opens The Summerhouse At KLIA T1

Plaza Premium Group (PPG) has opened The Summerhouse, a new dining venture at Kuala Lumpur International Airport (KLIA) Terminal 1. The restaurant features a contemporary design inspired by rainforests and sunlight, offering a global menu with a contemporary approach to classic Western cuisine. The Summerhouse also features a bar with artisanal coffee, premium tea, cold-pressed juices, and handcrafted coolers. This opening strengthens PPG's presence at KLIA, joining Plaza Premium First, Plaza Premium Lounge, and other airport dining brands.

Future Travel Experience | Related The Summerhouse restaurant opens at Kuala Lumpur Airport – Passenger Terminal Today



Minneapolis-St. Paul Airport Launches Phase 2 Of Its US$242m Terminal 1 Renovations

Minneapolis-St. Paul International Airport (MSP) has begun the second phase of its $242m Terminal 1 construction program in partnership with Delta Air Lines and the Metropolitan Airports Commission (MAC). The three-year Airport Modernization Program (AMP) aims to deliver a unified and modern design across six concourses and approximately 75 Delta gate holdrooms. Phase two work in Concourse C will cover over 17,500m2 and 28 gates, with improvements including technology upgrades, refreshed gate areas, new seating, lighting, flooring, wall finishes, and updated branding.

Passenger Terminal Today | Related MAC and Delta begin Phase 2 of MSP Concourse Renovations – FTE




Today's picture comes from @oryx.tan, showing a Japan Airlines Boeing 777 aircraft with the 'Tokyo 2020' special livery.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

The 1st #A350-900 for @emirates has been spotted by @robin_hrdy in #Toulouse. The 1st of 65 #A350's is scheduled to join the fleet in August 2024. Given pilot training requirements for a new aircraft type, it will operate regionally (perhaps India too) initially. #AvGeek #PaxEx

VT-VLO @Vinamralongani


Association News

Shop the Online APEX Merchandise Store

Surprise your colleagues and team with thoughtful gifts from the APEX Store. It's the perfect way to express your appreciation and support for our wonderful APEX community. Start Shopping today!


APEX Content Market | 26-27 March 2024 | Lisbon

APEX Content Market provides an intimate and productive setting for all airline content needs, including the best in TV, movies, games, GUIs, apps and audio! As the only global industry event focused on connecting in-flight entertainment content buyers with worldwide content distributors, APEX Content Market is your chance to browse the dynamic show floor to get ahead on planning your in-flight content for the upcoming year. Registration is now open!


> Quote of the Day

"Food and travel are my two great passions, which have taken me around the world. However, collaborating with the world's best airline is my most exciting journey yet! I will be drawing upon inspiration from my travels to curate a vibrant menu that celebrates fresh seasonal local produce."

Chef Monica Galetti
Read the article


The next newsletter will be out tomorrow.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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