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April 4, 2024

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Today's Top Stories

Malaysia Airlines Selects RECARO’s CL3810 Economy Seat for A330neos

Malaysia Airlines will become the first carrier in Southeast Asia to install RECARO Aircraft Seating’s CL3810 economy-class seat, which will feature on its new Airbus A330neo aircraft. The order encompasses more than 5,000 seats that are due to be delivered linefit between the third quarter of this year and 2028. The CL3810 will feature a seat pitch ranging from 31- to 36-inches, a six-inch recline, a six-way adjustable headrest and a slim backrest design that provides an extra inch of knee space. It will be dressed in a customized trim and finish that incorporates Malaysia Airlines’ songket motif.

RECARO Aircraft Seating | Related Malaysia Airlines unveils new A330neo business class seat – Business Traveller

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New flyadeal CEO Steven Greenway Details Airline’s Growth Plans

In an exclusive interview ahead of his Keynote Address at the co-located FTE EMEA and FTE Ancillary & Retailing events in Dublin from June 11-13, flyadeal CEO Steven Greenway shares how the changing air transport landscape in Saudi Arabia under the ‘Saudi Vision 2030,’ which aims to attract 150 million visitors annually, is set to redefine passenger expectations and reshape industry strategies for the future. He also details how flyadeal is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly.”

Future Travel Experience | Related View the FTE EMEA Conference Agenda – Future Travel Experience

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AAK Grants FlyArystan its Own AOC

FlyArystan, the low-cost subsidiary of Air Astana, was granted an Air Operator Certificate (AOC) from the Aviation Administration of Kazakhstan (AAK) on April 1. Since its inception in 2019, FlyArystan has operated under Air Astana’s AOC, but the strategic move to acquire its own certificate will now allow the carrier to receive its own IATA code, thereby enabling it to expand distribution globally and to partner with other airlines. Peter Foster, Air Astana Group’s CEO, said the AOC “provides the regulatory framework for FlyArystan to continue to grow while pursuing opportunities for international expansion.”

Asian Aviation | Related Air Astana Releases 2023 Annual Results – The Astana Times

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Air New Zealand Revamps “A Taste of Aotearoa” Menu

The newest edition of Air New Zealand’s “A Taste of Aotearoa” menu, which features regional produce, is now flying in premium cabins on long-haul services departing from New Zealand. The latest dishes include confit potato with onion crème fraîche whip and chives; slow-cooked wild Fiordland Venison with pancetta, parmesan polenta and balsamic roasted red onions; and seared New Zealand snapper with escabeche vegetables, smoked mussels, white beans and fresh dill. For dessert, there is ambrosia ice cream.

Travel Weekly | Related Air New Zealand's new Taste of Aotearoa menu features crayfish bisque and wild venison from Fiordland – Newshub

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Refurbished American Express Lounge Reopens at Stockholm Arlanda

American Express has reopened its newly renovated lounge run by restaurateur Pontus Frithiof in Stockholm Arlanda Airport’s Terminal 5. Now spanning almost 700-square-meters, it is American Express’ largest lounge in the Nordic region. The design is inspired by Scandinavian nature, which is reflected in the material, color and furniture choices. Frithiof composed the lounge’s menu with dishes such as traditional shrimp sandwiches and a classic salmon salad. Drinks will include locally brewed beer, carefully selected champagne and wines and several non-alcoholic options.

International Airport Review | Related A Look Inside oneworld’s First European Lounge At Amsterdam – Forbes

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Emirates to Celebrate Eid Al Fitr Onboard

From April 10-13, Emirates will offer special Eid al Fitr menus onboard. Economy travelers departing Dubai can enjoy chicken biryani with crunchy fried onions, raisins and cashew nuts; or lamb kibbeh labanieh with vermicelli rice and laban sauce. In premium economy and business class, they can sample chicken mashwi el jeder with a spiced sauce, chickpea hashwa and ghee rice tossed with potatoes; or fish matfy in a spiced tomato sauce and butter rice. In first class, dishes include hammour matfy in a spiced tomato sauce with basmati rice; or braised beef short ribs machbouse with fragrant rice and local spices.

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Delaware North Brings Atmosphere TV’s FAST Platform to US Airports

Delaware North, which operates food and retail services at over 20 US airports including Dallas Fort Worth, Los Angeles, Atlanta and Austin, has partnered with CTV FAST platform Atmosphere TV to introduce the latter’s audio-optional content to screens within Delaware North-operated airport food service outlets. Atmosphere TV’s content spans more than 40 channels covering sports, entertainment and news. The company’s CEO Blake Sabatinelli said, “This expansion [is] about creating moments of joy and engagement for travelers. And for our advertising partners, it's an open invitation to explore newly chartered territories.”

The Moodie Davitt Report | Related Airports and the Power of Advertising – Ipsos

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> PHOTO OF THE DAY

Today's picture shows a Lufthansa Airbus A350 at Hamburg Airport. Via @sralfalo Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Fun fact... Breeze has seen dramatic improvement. YoY, Q4 saw passengers up 112% but revenue up 252%. Fares increased 65%. Q4 2022 was so bad, but this is real progress.

Brett Snyder @crankyflier

Association News

APEX Announces Exclusive Partnership with PCIAW at Global EXPO

An exclusive new partnership between the Professional Clothing Industry Association Worldwide (PCIAW) and the Airline Passenger Experience Association (APEX) will see the inclusion of a professional clothing pavilion at APEX / IFSA Global EXPO, which is taking place from October 28-30 in Long Beach, California. The partnership will offer attendees the opportunity to learn about innovations in the professional clothing supply chain for the first time.

> Quote of the Day

“Carriers are competing with a decreasing pool of available assets.”

Eddy Pieniazek, Head of Advisory, Ishka Global
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Until tomorrow

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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