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April 15, 2024

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Today's Top Stories

Lufthansa's New A350 Allegris Business Class To Debut In May

Lufthansa's first Airbus A350 with the new Allegris business class will begin flying from Munich to Vancouver and Toronto in May. The airline offers 8 variations of its business class seat based on factors such as space and privacy. All seats feature direct aisle access, Bluetooth audio connectivity, wireless charging and a minimum 2m long bed. Passengers will control the seat features and inflight entertainment through a tablet mounted next to the seat. The price difference between the entry-level Business Classic seat and other variations is yet to be determined.

Executive Traveller | Related Lufthansa's New Business Class Menu Delights With German Bread Culture – Simple Flying

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Iran Attack On Israel Adds To Airline Troubles In Middle East

Iran's missile and drone attacks on Israel have caused significant disruptions to global air travel, with at least a dozen airlines canceling or rerouting flights over the past two days. This incident marks the biggest single disruption to air travel since 9/11, according to OPSGROUP founder Mark Zee. Airlines are now restricted to two viable alternative routes, either through Turkey or via Egypt and Saudi Arabia. The latest unrest adds to the challenges faced by the aviation industry, which is already dealing with restrictions due to conflicts in Ukraine and Gaza.

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Singapore's Scoot Adds Embraer E190-E2 To Fleet

Singaporean low-cost carrier Scoot is adding nine Embraer E190-E2 aircraft to its fleet by 2025. The airline, which currently operates Airbus A320 and Boeing 787 family aircraft, is the first in Singapore to fly the latest generation Embraer jet. The E190-E2 has a capacity of 112 passengers in a 2-2 layout and a range of 2,850 nautical miles. Scoot plans to use the smaller jet to operate thinner routes to non-metro destinations and airports that can't accommodate larger aircraft. The first E190-E2 will enter service in May 2024.

One Mile at a Time | Related Low-cost carrier Scoot takes delivery of first Embraer E190-E2 aircraft – AeroTime

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Viasat Opens New International Business Headquarters In London

Viasat's London headquarters is a unique corporate space that combines open-plan working areas, meeting spaces, staff wellness amenities, and a restaurant. The building, which houses the company's UK Network Operations Centre (NOC) and Satellite Control Centre, is designed to evoke a sense of space and light, with large-scale rocket models and lighting fixtures reminiscent of satellite orbits and starry night skies. The NOC and Satellite Control Centre sit back-to-back, with large screens displaying network and satellite status. The building accommodates up to 800 employees and is finished to the latest environmental standards.

Runway Girl Network | Related Viasat sees entire Ka fleet supporting Royal Jordanian IFC in time – Runway Girl Network

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Welcome Center Opens At Louisville Muhammad Ali International Airport

Louisville Tourism has opened its first Airport Welcome Center at Louisville Muhammad Ali International Airport to provide personalized assistance to travelers and promote the city's attractions, including its distilleries and music scene. The center will complement the efforts of the volunteer Airport Ambassador Program, which helps passengers with airport-specific questions and needs. The new Welcome Center will be instrumental in assisting travelers arriving for major events such as the Kentucky Derby, the PGA Championship, and popular music festivals.

Future Travel Experience | Related Tourism agency opens welcome centre at Louisville Muhammad Ali International Airport – Airport World

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Schiphol Introduces Real-Time Baggage Waiting Time Information

Amsterdam Airport Schiphol has introduced real-time baggage waiting time information for arriving passengers. Using predictive algorithms and various data sources, including Deep Turnaround technology, the airport can provide accurate information on the location and estimated arrival time of baggage on screens in baggage halls, the Schiphol app, and the website. The self-learning data model utilizes 13 different data sources to predict baggage waiting times, allowing travelers to track their luggage from the moment the plane lands until it appears on the baggage belt.

Passenger Terminal Today | Related Schiphol gives travellers real-time information about baggage waiting times with new AI-driven capability – FTE

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Air India & BIAL Enter Agreement To Develop Bengaluru As A Premier Aviation Hub

Air India and Bangalore International Airport Limited (BIAL) have signed an agreement to develop Bengaluru as a premier aviation hub for southern India. The plan includes enhancing international connectivity, establishing a dedicated domestic lounge for premium and frequent travelers of Tata Group airlines, and building an MRO facility. Air India, along with AIX and Vistara, will collaborate with BIAL to strengthen their presence at Kempegowda International Airport and improve operational efficiency and passenger experience over the next five years. The airline has also signed an MOU with the Government of Karnataka to establish comprehensive MRO facilities at BLR Airport.

Future Travel Experience | Related Air India and Bangalore International Airport Limited partner to develop Bengaluru – Passenger Terminal Today

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> PHOTO OF THE DAY

Today's picture from @ryuno_aviation_photo shows an All Nippon Airways Boeing 767-300 aircraft.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

The ultimate #avgeek loo 😅 @Schiphol #PaxEx

Andreas Spaeth @SpaethFlies

Association News

Celebration of Life Confirmed for Industry Journalist, Tomás Romero

Following the publication of industry journalist Tomás Romero's obituary in February, APEX can announce that his Celebration of Life will take place at American Legion Post 43 in Los Angeles from 1:00 PM to 3:30 PM on April 28, 2024. Parking is limited; ride sharing is encouraged for in-town guests.To RSVP, please email Tomás’ brother, Ryan Romero.

> Quote of the Day

"The delivery of the first Embraer E190-E2 reflects our confidence in the demand for air travel and our commitment to connect our customers to more destinations at the same great value. We thank Azorra and Embraer for supporting us in this next chapter as we become the first major operator of the E2 in Southeast Asia."

Leslie Thng, Scoot CEO
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The next newsletter will be out tomorrow.

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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