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April 20, 2023

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Today's Top Stories

Heathrow Strikes In May Could Disrupt Travel To UK For Charles’s Coronation

Security staff at Heathrow airport are to strike on eight days next month in a dispute over pay. The action by members of the Unite union will take place on 4, 5, 6, 9, 10, 25, 26 and 27 May. Unite said the action next month would cause inevitable disruption and delays at a time when people were expected to be traveling to the UK for King Charles’s coronation. The 1,400 security officers involved in the dispute took 10 days of action from 31 March. Heathrow said it had been engaged in talks with Unite for months, and has also offered a 10% pay increase since January.

The Guardian | Related Coronation Weekend Targeted For Heathrow ‘May Mayhem’ Strike - Travel Weekly

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Airlines Warn EU’s International Catering Waste Law Stalls Circular Economy

Major airlines, airports and caterers are warning that EU animal agriculture rules are hampering their ability to recycle packaging and food waste. The current regulation requires that all international catering waste (ICW) is incinerated or buried to avoid animal disease outbreaks. The sector’s belief in a potential regulatory review is echoed by Dr. Joe Leader, CEO of the International Flight Services Association (IFSA). He tells PackagingInsights that the IFSA and its coalition partners are reinforcing their position with “greater pressure for swift and proactive action.”

Food Ingredients First | Related Last Year Emirates Recycled Plastic & Glass Equivalent To The Weight Of An Airbus A380 - Simple Flying

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Austin-Bergstrom International Airport Launches New Accessibility Services

Austin-Bergstrom International Airport has launched a new accessibility service for passengers with non-visible disabilities via the Hidden Disabilities Sunflower Programme, which aims to raise awareness of and support individuals with autism, anxiety disorders, dementia, Crohn’s disease and more. As part of the programme, passengers – or their companions – with non-visible disabilities can order a Sunflower lanyard to wear while at the airport. The green lanyard with sunflowers works as a visual cue and discreet way to indicate to airport staff and other passengers that the wearer, or someone with them, has a non-visible disability.

Future Travel Experience | Related Emirates Cabin Crew And Ground Staff Complete Training To Assist Travellers With Hidden Disabilities - Future Travel Experience

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Emirates Celebrates Eid Al Fitr On Board And In Lounges

As the holy month of Ramadan comes to an end, Emirates is gearing up to celebrate Eid al Fitr with a lavish spread of regional flavours onboard, traditional Eid dishes in the lounges, and exciting new Arabic movies and content on ice, its award-winning inflight entertainment system. From April 21 to 24, Economy Class passengers departing Dubai will be treated with a variety of Eid favourites on the menu. Dishes such as chicken mandi, fish harra, braised lamb with jameed, and seafood machbouse will tantalize the taste buds with their rich Middle Eastern flavours.

PAX International | Related India's Akasa Air Adds Special Eid Meal To Its Inflight Food Offering - Simple Flying

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Aeroporti Di Roma Transforms Passenger Experience And Future-Proofs Security Checkpoints

Aeroporti di Roma has streamlined the security experience at Fiumicino Airport with new Computed Tomography (CT) technology. The Smith Detection’s HI-SCAN 6040 CTiX technology allows passengers to leave electronics and liquids in bags rather than removing them for screening. This improves customer experience and security effectiveness, and reduces waiting times. The high-resolution volumetric 3D images enable quicker and deeper baggage assessment, automatic explosives detection and low false-alarm rates. Currently operational at the main checkpoint in Terminal 1, the CT technology will also be introduced in Terminal 3.

Future Travel Experience | Related Aeroporti Di Roma Introduces New QPass Service At Security Checkpoints - Future Travel Experience

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Eindhoven Airport And Remondis To Recycle All Waste By 2030

Eindhoven Airport, Netherlands and waste recycling firm Remondis Netherlands have signed a seven-year contract to ensure that no more waste will be burned at the airport. Instead, all waste will be reused or recycled by 2030. The contract will take effect in June 2023. During the contract period, the airport will use interim targets and performance agreements to monitor the optimization of waste processing. Remondis will also encourage reuse and recycling among employees and passengers, through visual communication, waste coaches and advising on new waste separation units.

Passenger Terminal Today | Related Renewable Diesel Powers Airside Vehicles At San Diego International - Passenger Terminal Today

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Vienna Airport And Austrian Airlines Launch Airportr’s At-Home Baggage Check-In And Delivery Service

Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr. Passengers can hand over their luggage at a desired location and collection time. It can then be picked up at the baggage claim after arriving at the target destination. The first 200 bookings are free of charge as part of a test run for flights departing Vienna before May 3.

Future Travel Experience | Related SWISS And AirPortr Expand Smart Baggage Services To Zurich Airport - Future Travel Experience

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> PHOTO OF THE DAY

Today’s picture comes from @mysakspotter, showing a SriLankan Airlines Airbus A330 approaching London Heathrow Airport.

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

659 days since @United first revealed #UnitedNext at EWR featuring a new build 737-8, the first actually refurbished aircraft is ready to enter service. #PaxEx

Jason Rabinowitz @AirlineFlyer

Association News

APEX Content Market

As the only global industry event focused on connecting in-flight entertainment content buyers with worldwide content distributors, APEX Content Market is your chance to browse the dynamic show floor to get ahead on planning your in-flight content for the upcoming year. Join us at this year’s event, 26-27 April in Istanbul, Turkey. Register now.

> Quote of the Day

“We kept Heathrow running smoothly during the first 10 days of Unite’s failed industrial action, and passengers can have confidence that we will do so again this time. We will not let Unite disrupt the flow of visitors to the UK during such an important period for the country.”

Heathrow Airport Spokesperson
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ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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