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April 22, 2021



Today's Top Stories


France Introduces Digital Travel Certificate

France has become the first EU member state to trial a digital coronavirus travel certificate via its TousAntiCovid app which, until now, has been used as a contact tracing service. French citizens who have taken a COVID-19 test can receive a document from the lab featuring a QR code that can be scanned to upload results directly to the app. The app will be tested by Air France and Air Corsica on flights to Ajaccio in Corsica this week, before being rolled out on flights to France’s overseas territories in the future. 

Business Traveller | Related COVID Passports: What are different countries planning? – BBC



Air Europa Tests Amadeus Traveler ID Solution

Following Air Europa’s integration of Amadeus’ Traveler ID solution, passengers flying to Spain can certify their health-related documentation during check-in by filling out a form via the airline's website or app. Amadeus said future iterations of Traveler ID will be incorporated into digital health wallets such as CommonPass, and will enable documents to be automatically verified via shared QR codes from lab and health platform providers. Air Europa plans to roll out the service across all its destinations. 

Amadeus | Related Amadeus and Star Alliance unite to make touchless travel more accessible – Star Alliance



[VIDEO] William Shatner Wants Airlines to Show his Latest Film

Actor William Shatner has recorded a special video message for airlines encouraging them to add his latest film, Senior Moment, to their in-flight entertainment slates. The film’s distributor, Terry Steiner International, said, “It’s really wonderful that a star as big as Bill Shatner is thinking about airline passengers and the value of the airline segment when it comes to film distribution.” The movie follows Victor (Shatner), a retired NASA test pilot who loses his driver’s license after drag-racing his vintage convertible around Palm Springs. Forced to take public transportation, he meets Caroline (Jean Smart) and learns to navigate love and life again.

APEX Media | Related Why Documentary Content is in Demand Right Now – APEX Media



Etihad Conducts First Greenliner Flight of 2021

Etihad has undertaken the first ecoFlight of the year using its Boeing 787 “Greenliner,” with a focus on wellness and sustainability. The flight was crewed by “Green Ambassadors” that have voluntarily taken part in Etihad’s sustainability program and provide ongoing feedback to the airline. It featured a range of sustainable products, including 100% plant-based water bottles and meal trays each made from 20 recycled PET bottles. The flight also explored a range of ways to improve operational efficiencies, including optimizing the amount of potable water on board.

Etihad | Related Etihad To Offset All Emissions From A Boeing 787-10 In 2021 – Simple Flying



Widerøe Signs up for Six-Month Everhub Trial

Widerøe is to test Inflight Dublin’s wireless in-flight entertainment solution, Everhub, on three of its Embraer E2 aircraft for six months from June. The carrier operates a fleet of 45 aircraft to 41 destinations in Norway and eight destinations in Europe. “Taking the first step into the in-flight entertainment space is something we have wanted to do for some time and we are excited to be working with Inflight Dublin to further enhance our passengers’ journey,” said Knut Anders Enoksen, Widerøe’s manager, Ancillary Products & Loyalty Program. Passengers will be able to access content via Inflight Dublin’s web-based passenger application, which features a brand-aligned user interface.

Inflight Dublin | Related Korean Air to Trial Inflight Dublin’s Everhub Wireless IFE – APEX Media



LSG Sky Chefs Takes On LATAM’s Domestic Catering Business in Brazil

LSG Sky Chefs has been awarded LATAM’s domestic catering business in Brazil. As such, it will continue its existing relationship with the carrier at São Paulo/Guarulhos and Fortaleza airports for another three years, as well as acquiring LATAM’s operations at São Paulo/Congonhas and Rio de Janeiro’s Galeão and Santos Dumont airports. It will cater to an average of 140 daily flights in 2021, with additional slots planned for 2022. The bases at São Paulo/Congonhas and Santos Dumont airports will be operated using strategically situated jump-off stations that will be replenished remotely by LSG Sky Chefs’ principal production units.

LSG Group | Related LSG Sky Chefs' sandwiches and meals to return to supermarket shelves after Covid-19 scare – Stuff.co.nz



Capital One Moves Into the Airport Lounge Space

This summer, credit card company Capital One is planning to open its first airport lounge at Dallas Fort Worth International Airport’s Terminal D. Spanning 10,000 square feet, the lounge will offer curated food options including a “grab and go” menu created by local chefs, meditation and yoga studios, nursing rooms, shower suites and work areas. Capital One customers will be eligible for special entry rates, depending on their card. A second lounge location is set to open at Washington Dulles International Airport in 2022. 

Dallas Innovates | Related Confirmed: Amex to start charging $50 for most Centurion Lounge guests – The Points Guy





This week, we're looking back at @fabrizio.morra's illustrations for #APEXExperienceMag

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

> Tweet of the Day

Five years ago today, APEX President Emeritus @juhahelsinki spoke at his premier @theAPEXassoc event in #Amsterdam. I also first met current APEX President @AntonVidgen as he asked questions about the 2016 APEX Official #Airline Ratings by powered by @TripIt! #PaxEx

Dr. Joe Leader @joepleader


Association News

New Speakers Announced at FTE APEX Virtual Expo

This week, FTE APEX Virtual Expo has announced new speakers including EGO Airways' CEO Matteo Bonecchi, who will join the New Airline Summit panel. Senior representatives from Swoop, Transavia, Skylight Aviation and Just Eat will share their approaches to in-flight service, catering and retail; and executives from Abu Dhabi Airports, Star Alliance and Mastercard will provide insights on how technologies like AI and biometrics will revolutionize airport operations. View the full conference agenda.


> Quote of the Day

"Clever use of textures can go a long way to communicate a brand or product’s soul and proposition."

Daniel Baron, LIFT Aero Design
Read the article


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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